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EBRD Project Complaint Mechanism
Does the IAM have an official website?
Yes
Benchmark Category
Public Access to the IAM/Outreach
Date of Policy Review
Jan, 2014
Page Updated On:
May 11, 2021, 5 p.m.
Notes
Several references to the PCM's website in the policy. Web address http://www.ebrd.com/work-with-us/project-finance/project-complaint-mechanism.html
How do other IAMs compare?
Does this policy correlate with complaint outcomes?
Complaint Status
Eligibility
Dispute Resolution
Compliance Review