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UNDP Stakeholder Response Mechanism
Are guides or information about the IAM distributed in the institution's areas of project operation?
Yes
Benchmark Category
Public Access to the IAM/Outreach
Date of Policy Review
Mar, 2018
Page Updated On:
May 11, 2021, 5 p.m.
Citations
Notes
Policy indicates that guidance should be distributed by the country offices.
How do other IAMs compare?
Does this policy correlate with complaint outcomes?
Complaint Status
Eligibility
Dispute Resolution
Compliance Review