AFD Environmental and Social Complaints Mechanism Benchmark | Accountability Console

AFD Environmental and Social Complaints Mechanism

Are guides or information about the IAM distributed in the institution's areas of project operation?

Yes

Benchmark Category

Public Access to the IAM/Outreach

Date of Policy Review

Mar, 2018

Page Updated On:

May 11, 2021, 5 p.m.

Citations

Notes

Yes. Available at AFD's local agencies.

How do other IAMs compare?

IAM	Answer
OPIC Office of Accountability	Yes
DEG/FMO/PR Independent Complaints Mechanism	Unknown
UNDP Social and Environmental Compliance Unit	Unknown
UNDP Stakeholder Response Mechanism	Yes
EBRD Project Complaint Mechanism	Yes
ADB Special Project Facilitator and Compliance Review Panel	Yes
IDB Independent Consultation and Investigation Mechanism	Yes
EIB Complaints Mechanism	Yes
EBRD Independent Project Accountability Mechanism	Other
GCF Independent Redress Mechanism	Other
AfDB Independent Recourse Mechanism	Yes
WB Inspection Panel	Yes
WB Accountability Mechanism	Yes

Does this policy correlate with complaint outcomes?

Complaint Status

Eligibility

Dispute Resolution

Compliance Review