EIB Complaints Mechanism Benchmark | Accountability Console

EIB Complaints Mechanism

Are IAM staff members, including the head/director, function principals, or panel members (for mechanisms using the roster model), forbidden from working on projects with a conflict of interest?

Yes

Benchmark Category

IAM Staff

Date of Policy Review

Mar, 2020

Page Updated On:

May 11, 2021, 5 p.m.

Citations

Complaints Mechanism Procedures; p. 11, section ROC, 2.1

Notes

The Rules of Conduct provide that staff may not participate "in any activity or relationship that could reasonably be assumed to impair their unbiased judgement."

How do other IAMs compare?

IAM	Answer
AFD Environmental and Social Complaints Mechanism	Unknown
OPIC Office of Accountability	Unknown
UNDP Social and Environmental Compliance Unit	Yes
DEG/FMO/PR Independent Complaints Mechanism	Unknown
UNDP Stakeholder Response Mechanism	Yes
EBRD Project Complaint Mechanism	Unknown
ADB Special Project Facilitator and Compliance Review Panel	Unknown
IDB Independent Consultation and Investigation Mechanism	Yes
EBRD Independent Project Accountability Mechanism	Yes
GCF Independent Redress Mechanism	Unknown
AfDB Independent Recourse Mechanism	Yes
WB Inspection Panel	Yes
WB Accountability Mechanism	Yes
AIIB Project-affected People’s Mechanism	No
IKI Compliance Mechanism	Yes

Does this policy correlate with complaint outcomes?

Complaint Status

Eligibility

Dispute Resolution

Compliance Review