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AFD Environmental and Social Complaints Mechanism

Does the IAM have the independent authority to accept and conduct CR?

No

Benchmark Category

Investigation authority during compliance review

Date of Policy Review

Jun, 2022

Page Updated On:

Nov. 21, 2025, 5:19 p.m.

Notes

In order to conduct a compliance review, the mechanism must have both (1) permission from the Beneficiary (client) to access relevant documents, and (2) approval from the Eligibility Committee, which includes representatives of AFD management.

Does this policy correlate with complaint outcomes?

Complaint Status

Eligibility

Dispute Resolution

Compliance Review