EBRD Project Complaint Mechanism Benchmark | Accountability Console

EBRD Project Complaint Mechanism

May a complaint be brought after full disbursal of funds?

Yes

Benchmark Category

When to bring the complaint

Date of Policy Review

Jan, 2014

Page Updated On:

May 11, 2021, 5 p.m.

Citations

Notes

For dispute resolution, complaints must be brought within 12 months following the last disbursement or as long as EBRD still has an equity stake. For compliance review, within 24 months after Bank ceased participating in the project.

How do other IAMs compare?

IAM	Answer
AFD Environmental and Social Complaints Mechanism	Yes
OPIC Office of Accountability	Yes
UNDP Social and Environmental Compliance Unit	Other
UNDP Stakeholder Response Mechanism	Other
ADB Special Project Facilitator and Compliance Review Panel	Yes
IDB Independent Consultation and Investigation Mechanism	Yes
DEG/FMO/PR Independent Complaints Mechanism	No
EIB Complaints Mechanism	Yes
EBRD Independent Project Accountability Mechanism	Yes
GCF Independent Redress Mechanism	Yes
AfDB Independent Recourse Mechanism	Yes
WB Inspection Panel	Yes
WB Accountability Mechanism	Other
AIIB Project-affected People’s Mechanism	Other

Does this policy correlate with complaint outcomes?

Complaint Status

Eligibility

Dispute Resolution

Compliance Review