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Complaint Outcomes
A complaint is a submission to an independent accountability mechanism that raises concerns about actual or potential harm related to an IFI-supported project.
Below is aggregated data on complaint outomes. Use the filters above or below to see how the likelihood of outcomes changes for different subsets of data. Hover over the funnel chart to see more details on each stage, and click each bar to see associated complaints.
Commitments per Complaint with Outputs: 3.15
Percent of Complaints that have CSO Support: 26%
Percent of Complaints with Outcomes that have CSO Support: 49%
Explore Commitments
Total Commitments Made: 1579
Total Completed Commitments: 865
Dispute Resolution Commitments
Compliance Review Commitments
DR Commitment Status
CR Commitment Status