Benchmark Values | Accountability Console

IAM Benchmark Report

For reports with multiple IAMs, please scroll to the right to see all values.

Category	Question	ADB SPF CRP	AFD ESCM	AfDB IRM	DEG/FMO/PR ICM	EBRD IPAM	EBRD PCM	EIB CM	DEG/FMO/PR ICM	IDB MICI	IFC CAO	OPIC OA	UNDP SECU	UNDP SRM	WB Panel
Eligibility requirements	May a complaint request use of a specific function (compliance or dispute resolution)?	Yes	Unknown	Yes	No	Yes	Yes	Yes	No	Yes	Yes	Yes	Yes	Yes	Other
Eligibility requirements	May the IAM waive a prior attempted resolution requirement if dangerous or futile?	Unknown	Yes	Yes	Other	Yes	Yes	Yes	Other	Other	N/A	Yes	N/A	Yes	Unknown
Eligibility requirements	Must a representative explain why no one in the community can represent the complainants?	Yes	No	No	No	No	No	No	No	No		No	No	No	Yes
Eligibility requirements	Must a representative present written confirmation of authority of the complainants?	Yes		Yes	Yes	Yes	Yes	No	Yes	Yes	No	Yes	No	Yes	Yes
Eligibility requirements	Must the claim suggest remedies?	Other	No	No	No	No	Other	Other	No	No		No	No	No	No
Eligibility requirements	Must the complaint allege causal links between the institution's noncompliance and the harm?	No	No	No	No	No	No	No	No	Yes	No	No	Yes	No	Yes
Eligibility requirements	Must the complaint allege material harm?	Yes	No	No	Yes	Other	No	No	Yes	Yes	No	No	No	No	Yes
Eligibility requirements	Must the complaint allege specific violations of the institution's policies and procedures?	No	No	No	No	No	Other	No	No	Other	No	No	Other	No	No
Eligibility requirements	Must the complaint describe attempts to resolve concerns with other relevant parties as well?	No	Yes	Other	Other	Other	Other	No	Other	No	No	Other	No	Other	Yes
Eligibility requirements	Must the complaint describe the complainant's attempts to resolve its concerns with management/Bank staff before filing the complaint?	Yes	Other	Other	Other	Other	Other	Other	Other	Yes	No	Other	No	Other	Yes
Eligibility requirements	Must the complaint list all of the complainants?	Yes	Yes	Yes	Yes	Yes	Yes	No	Yes	Yes	No	Yes	No	No	Yes

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