Independent Complaints Mechanism

Proparco is the French development finance institution dedicated to supporting the private sector in emerging and developing countries. It provides financing and support to businesses and financial institutions across Africa, Asia, Latin America, Eurasia, the Middle East and the surrounding European region. As a subsidiary of the AFD Group, Proparco supports a private sector committed to building a sustainable economy, reducing inequalities, and creating economic opportunities. Proparco has put in place an Independent Complaints Mechanism where individuals, groups, communities or other parties who believe to be adversely affected by a project financed by Proparco can make a complaint.