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AQP-Water Sector Upgrade Southern Italy

Issues

Property damage

Description: Complaint raises concerns about specific harm to property, including buildings, land, or property value. Concerns related to physical or economic displacement, pollution, or community health and safety are not included.

Complaints with this Issue: 169

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Water

Description: Complaint raises concerns about access to or availability of water. Concerns related to water pollution are not included.

Complaints with this Issue: 195

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Sectors

Community capacity and development

Description: Project relates to programs targeted at training, capacity-building, and/or enabling public participation for specific groups within the community.

Complaints in this Sector: 112

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Conservation and environmental protection

Description: Project relates to preservation or management of the natural environment, legal frameworks regarding environmental protection or pollution, and carbon sequestration or other climate change mitigation activities.

Complaints in this Sector: 62

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Infrastructure

Description: Project relates to construction or improvement of large structures, facilities, or public works projects. Examples include roads and other transportation projects, sanitation and water treatment facilities, power plants, and industrial facilities.

Complaints in this Sector: 995

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Project

Name: AQP-Water Sector Upgrade Southern Italy

Investments: EIB 20170333

Client: ACQUEDOTTO PUGLIESE SPA

Support: Loans

Country: Italy

Complaint

IAM: Complaints Mechanism (CM)

ID: SG/E/2021/18

Date Filed: July 25, 2021

Date Closed: March 10, 2022

Status: Closed With Outputs

Description

End of July 2021, the EIB Group Complaints Mechanism Division (EIB-CM) received a complaint on the regular overflow of wastewater from the end section of the intermunicipal wastewater collector passing through the complainant’s property and connecting to the Carovigno wastewater treatment plant (the plant). The infrastructure concerned is not financed by the EIB but is an associated facility to the plant financed by the Bank. It is part of an investment programme which consists of multiple operations to increase the quality and coverage of water and wastewater services in Southern Italy. No process documents published.

Complaint Stages

Filing

July 25, 2021

Filing

Status:

Start Date: July 25, 2021

Registration

July 25, 2021 -

Oct. 11, 2021

Registration

Status: Closed With Output

Start Date: July 25, 2021

End Date: Oct. 11, 2021

Eligibility

Closed With Output

Eligibility

Status: Closed With Output

Explanation: Unknown

Dispute Resolution

Not Undertaken

Dispute Resolution

Status: Not Undertaken

Explanation: Case closed in earlier stage; Unknown

Compliance Review

Oct. 11, 2021 -

Oct. 3, 2022

Compliance Review

Status: Closed With Output

Start Date: Oct. 11, 2021

End Date: Oct. 3, 2022

Has Compliance Report: No

Non-Compliance Found: No

Monitoring

Oct. 3, 2022

Monitoring

Status: Not Undertaken

Explanation: Case closed in earlier stage; Outside of mandate, Bank not found to be responsible party

Closed

March 10, 2022

Timeline

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