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HSA Foods-01/Ras-Isa

Issues

Due diligence

Description: Complaint raises concerns about inadequate or absent prior investigation of project impacts.

Complaints with this Issue: 482

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Environmental

Description: Complaint raises concerns regarding environmental impacts that do not refer specifically to water, pollution, or biodiversity.

Complaints with this Issue: 387

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Pollution

Description: Complaint raises concerns about releases of pollutants related to the project, including hazardous or non-hazardous chemicals, minerals, metals, pathogens, odors, noise, vibration, radiation, light, and heat.

Complaints with this Issue: 226

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Property damage

Description: Complaint raises concerns about specific harm to property, including buildings, land, or property value. Concerns related to physical or economic displacement, pollution, or community health and safety are not included.

Complaints with this Issue: 169

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Sectors

Manufacturing

Description: Project relates to large scale production of goods, including production capacity and infrastructure.

Complaints in this Sector: 50

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Project

Name: HSA Foods Yemen

Investments: IFC 43466

Client: Hayel Saaed Anam Group (HSA Foods)

Support: Loans

Country: Yemen

Complaint

IAM: Compliance Advisor/Ombudsman (CAO)

ID: yemen-hsa-foods-01ras-isa

Date Filed: April 5, 2021

Date Closed: Aug. 10, 2023

Status: Closed With Outputs

Description

An individual submitted a complaint in relation to Yemen Company for Sugar Refining. The complainant raises environmental and social concerns including: i) marine water pollution through waste disposal, coal combustion and sugar refining processes; ii) potential landslides and land subsidence caused by the company’s waste water discharge into the soil; iii) air pollution resulting from transporting ashes to an HSA-owned subsidiary in open trucks; and iv) damage to the complainant’s professional reputation as the complainant owns a plot of land close to the project’s location, which might be affected by the issues raised in the complaint.

Complaint Stages

Filing

April 5, 2021

Filing

Status:

Start Date: April 5, 2021

Registration

Not Undertaken

Registration

Status: Not Undertaken

Explanation: Not offered by mechanism, Stage is not practiced by mechanism

Eligibility

April 5, 2021 -

April 30, 2021

Eligibility

Status: Closed With Output

Start Date: April 5, 2021

End Date: April 30, 2021

Dispute Resolution

Dec. 1, 2021 -

Nov. 11, 2022

Dispute Resolution

Status: Closed With Output

Explanation: Complaint not yet reached stage

Compliance Review

Not Undertaken

Compliance Review

Status: Not Undertaken

Explanation: Case closed in earlier stage, Complaint settled in Dispute Resolution so Compliance Review not offered

Has Compliance Report: No

Non-Compliance Found: No

Monitoring

Nov. 11, 2022 -

Aug. 10, 2023

Monitoring

Status: Closed With Output

Explanation: Complaint not yet reached stage

Closed

Aug. 10, 2023

Timeline

Documents

Name Category Description
Dispute Resolution Conclusion Report Dispute Resolution
Dispute Resolution Conclusion Report Dispute Resolution
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