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Use Document search to find words or phrases in any publicly-available complaint documentation, including complaint filings, eligibility determinations, appraisals, agreements, compliance reports, monitoring reports, and more. Each result links back to its relevant complaint as well as the document itself. Contact us if you have any questions or need any help.

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  1. Complaint > La Paz Storm Drainage Program II

    Appraisal: Issuance of draft recommendation and TORs

    ...cash flow, claims the requester, also caused him to default on his payment obligations with suppliers. This, in turn, meant that he could not restock his inventory, which led to a further decline in business income. -7- 2.7 Lastly, the requester states that 2.8 Among other allegations, the requester indicates . The requester also claimed that houses near ...

    IDB Independent Consultation and Investigation Mechanism - Bolivia - 2015
  2. Complaint > Mumbai Urban Transport Project

    Management Action Plan: 32-Sixth Management Progress Report

    ...cash compensation for the land they had lost; they the social and economic needs of the affected people, could utilize these to build properties elsewhere. the drawing up of resettlement action plans, and Private interest in resettlement increased as the the establishment of mechanisms and capacity for developers learnt to convert TDR/FSI into profitable implementation. The government did all that was investments in the Mumb...

    WB Inspection Panel - India - 2004
  3. Complaint > Real LRIF-01/Coban

    Compliance Report: English

    ...cash compensation. Where economically displaced persons do not have legally recognizable claims to land they should be “compensated for lost assets other than land (such as crops, irrigation infrastructure and other improvements made to 73 Q’eqchi’ people are reported to believe that the Tzuultaq’a (a spirit) lives inside the mountains, more specifically in caves; however, other natural features such as ridges, springs and rivers are also recognized as manifestations of the Tzuultaq’a. See Grand...

    IFC Compliance Advisor/Ombudsman - Guatemala - 2017
  4. Complaint > DRC High Priority Roads Reopening and Maintenance (2nd Additional Financing)

    Eligibility: Management Report and Recommendation(English)

    ...compensation is paid retroactively to all eligible quarry and borrow pit owners and operators and that the Borrower retain a compliance auditor to review the compensation amounts and to confirm that they were fair and proportionate. The compliance auditor confirmed in February 2018 that compliance of RN2 quarries and borrow pits had been restored, including compensation paid to owners/operators. See Annex 2. 73. The ex-post processing of compensation after works had started and the absence ...

    WB Inspection Panel - Democratic Republic of Congo - 2017
  5. Complaint > Shuakhevi HPP

    Eligibility: Eligibility Assessment Report

    ...cash compensation paid by the company, as advised by ARUP in 2016, AGL followed principles of Appendix F for all land acquisition and compensation transaction. In particular, Item 6: Ensure gender-sensitive procedures are used during the compensation process. For example, spouses of compensation recipients should be duly informed about the amount and timing of compensations paid to their households. Spouses attended negotiation process and also signed ...

    EBRD Independent Project Accountability Mechanism - Georgia
  6. Complaint > IPP4 Al-Manakher Power Project

    Filing: Complaint

    ...compensation. Affected households and communities should also have the opportunity for informed participation in key phases of resettlement planning so that the mitigation of adverse project impacts is appropriate and the potential benefits of resettlement are sustainable. IFC PS#5-GN11 states that Compensation alone does not guarantee the restoration or improvement of the livelihoods and social welfare of displaced households and communities. Restoration and improvement of livelihoods often ...

    EBRD Project Complaint Mechanism - Jordan
  7. Complaint > Reventazon Hydroelectric Power Project

    Management Response: Management Response

    ...cash compensation at full replacement cost following laws and regulations applicable in Costa Rica. The criteria for land valuation are also detailed in the Marco Estrategico. The land expropriation process and related compensation are currently under judicial review in Costa Rica. 4.4.3 It is also worth noting that as part of the implementation of the Project, ICE has acquired approximately 1,900 hectares extending to 137 properties. These processes e...

    IDB Independent Consultation and Investigation Mechanism - Costa Rica - 2017
  8. Complaint > Lukoil Overseas-01/Berezovka

    Eligibility: English

    ...cash compensation. The CAO was unable to ascertain what proportion of the village seeks resettlement. CAO Findings The Complainants see the Tungush resettlement as a precedent and expect KPO to take responsibility for the fact that they have not been resettled (see Appendix 5 for resettlement timeline). There was no technical requirement for the Tangush resettlement as a result of the project’s activities but KPO has become implicated as a result of a request to implement a resettlement plan by ...

    IFC Compliance Advisor/Ombudsman - Kazakhstan
  9. Complaint > Third Power Project, Fourth Power Project, and proposed Bujagali Hydropower Project

    Other: 24-Annexes to Management Report and Recommendation

    ...Compensation for Tourism: In failing to ensure 8.6, OD Comment: Loss of tourism income and employment was dealt that compensation was paid, and/or rehabilitation 301- 4.30 with in two ways: (1) at the level of the tourism enterprises or op- was provided, to people who will lose their primary 307 erators; and (2) at the level of project-affected individuals deriving sources of income as a result of the Project’s im- income from touri...

    WB Inspection Panel - Uganda - 2001
  10. Complaint > Second National Water Development Project - AdditionalFinancing

    Filing: 86-Request for Inspection (English)

    ...cash   for   credits   on   the   meter   can   be   scarce   at   times.   A   regular   credit   meter   would   allow   the   essential   service   to   continue   for   a   period   in   credit   mode,   whereas   a   cash   poor   individual   would   have   to   suffer  without  water  with  a  prepaid  meter.  The  consequences  can  be  particularly  dire  in   emergency   situations  ...

    WB Inspection Panel - Malawi - 2013
  11. Complaint > Proposed Kosovo Power Project and Second Additional Financing Energy Sector Clean-up and Land Reclamation Project

    Compliance Report: 103-Inspection Panel Investigation Report(English)

    ...compensation options, processes, and procedures. It recommended providing clearer compensation options, making more effort to collect information about the affected households and better informing them about compensation options through a public information campaign, and undertaking a transparent consultation process. 131 In June 2005 a pre-identification mission for another Bank project undertook preliminary evaluation of Kosovo’s resettlement practices in relation to the Bank’s Involuntary Res...

    WB Inspection Panel - Kosovo - 2015
  12. Complaint > EPS Restructuring

    Compliance Report: Compliance Review Report

    ...compensation, recruitment, nominations, planning and procurement. The loan proceeds will be used to restructure EPS’s balance sheet, replacing short and medium term financial debt incurred to alleviate a critical cash situation created by the unprecedented and catastrophic floods in Serbia in 2014. For the purpose of this Compliance Review Report, the restructuring plan will be referred to as “the EPS Restructuring Project” or the “Project”. According to the Bank Management response, “the refina...

    EBRD Project Complaint Mechanism - Serbia
  13. Complaint > Integrated Coastal Zone Management and Clean-Up Project, First Request

    Compliance Report: 47-Investigation Report (English)

    ...cash, and/or employment) if they occupy the project area prior to a cut-off date, established by the borrower and acceptable to the Bank. Only persons who “encroach on the area after the cut-off date are not entitled to compensation or any other form of resettlement assistance.” (b) Management Decision Not to Apply the Policy to Ongoing Demolitions in the Project Area In explaining Management’s decision not to apply OP/BP 4.12 for demolitions in the Project area, the PAD states tha...

    WB Inspection Panel - Albania - 2007
  14. Complaint > PT Weda Bay Nickel-01/Weda Bay

    Eligibility: Ombudsman Assessment Report: Complaint Regarding the MIGA PT Weda Bay Nickel Project (#8113), Halmahera Island, North Maluku, Indonesia, June 2011

    ...cash compensation where appropriate; and (ii) provide relocation assistance suited to the needs of each group of displaced persons, with particular attention paid to the needs of the poor and the vulnerable. However what we found was:  The presence of the Tobelo Forest people who live in the region or area of the Contract of Work conflicts with the statement that “it is hoped that there will be no physical dispossession of families from their homes” (V-1) and the claim ...

    IFC Compliance Advisor/Ombudsman - Indonesia - 2011
  15. Complaint > Transport Sector Development Project - Additional Financing

    Management Action Plan: Lessons Learned and Agenda for Action

    ...Compensation Process for Land Acquisition along Right of Way. The compensation of the more than 2,800 affected people was poorly managed by the Government and UNRA (as well as by its consultant, SURVECO) and was a primary reason for serious and persistent grievances among the communities and individual households affected. By December 2014, some 15 months after the Contractor had mobilized, the right of way had yet to be finalized. There were also other unresolved issues, including inadequate co...

    WB Inspection Panel - Uganda - 2015
  16. Complaint > Nenskra Hydropower Project

    Eligibility: Report of ADB's Board Compliance Review Committee and CRP's Report on Eligibility in English [PDF] and in Georgian [PDF]

    ...compensation for loss of income but not for loss of land. The project affected persons are considered displaced persons without recognizable claims to such land. [See SPS, Appendix 2, para. 7 (iii)]. 61. The ESIA provides that all households affected by loss of pastures will receive fodder in compensation (either in cash or kind) during a period of seven years as construction activities are planned for 5 years and two additional years are planned for reconstruction of pasture areas. Special...

    ADB Special Project Facilitator and Compliance Review Panel - Georgia - 2018
  17. Complaint > Nenskra Hydropower Project

    Eligibility: CRP Eligibility Report in English [PDF] and in Georgian [PDF]

    ...compensation for loss of income but not for loss of land. The project affected persons are considered displaced persons without recognizable claims to such land. [See SPS, Appendix 2, para. 7 (iii)]. 61. The ESIA provides that all households affected by loss of pastures will receive fodder in compensation (either in cash or kind) during a period of seven years as construction activities are planned for 5 years and two additional years are planned for reconstruction of pasture areas. Special...

    ADB Special Project Facilitator and Compliance Review Panel - Georgia - 2018
  18. Complaint > Lagos Metropolitan Development and Governance Project

    Registration: 91-Annexes to the Notice of Non-Registration - Request for Inspection, Management Action Plan, related documents (English)

    ...cash compensation is all that is offered, the government needs to ensure that affected people are provided with appropriate sustainable livelihood assistance, such as skills training, micro-credit, and employment opportunities.”165 It is essential that people who are unable to provide for themselves are offered adequate alternative housing. The UN Basic Principles provide that “[c]ash compensation should under no circumstances replace real compensation in the form of land and common property res...

    WB Inspection Panel - Nigeria - 2013
  19. Complaint > La Paz Storm Drainage Program II

    Compliance Report: Distribution of Panel Report to the Board of Executive Directors

    ...compensation or offsets should be implemented. Generally speaking, the documents reviewed envisaged that both the program and the work would have a markedly positive environmental and social impact, since they would -4- improve living conditions by preventing flooding and emergencies and reducing property damage and apprehension about disasters in at-risk areas. However, it was also thought that the works could cause local adverse impacts of low to...

    IDB Independent Consultation and Investigation Mechanism - Bolivia - 2017
  20. Complaint > Energy Resources Phase II & Oyu Tolgoi

    Compliance Report: Compliance Review Report (OT)

    ...Compensation and Mitigation Measures, including alleged failures regarding: a. Alternative project design to avoid or minimise physical and/or economic displacement; b. Inadequate compensation framework; and c. Updated compensation framework. 3. Issues related to PR 7: Indigenous Peoples; 4. Issues related to PR 8: Cultural Heritage; and 5. Issues related to PR 10: Information Dis...

    EBRD Project Complaint Mechanism - Mongolia