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Use Document search to find words or phrases in any publicly-available complaint documentation, including complaint filings, eligibility determinations, appraisals, agreements, compliance reports, monitoring reports, and more. Each result links back to its relevant complaint as well as the document itself. Contact us if you have any questions or need any help.

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  1. Complaint > Transport Sector Development Project - Additional Financing

    Management Action Plan: First Management Progress Report

    ...compensation amounts were appropriate and in line with national laws and regulations. The Bank would procure an independent technical advisor to assist UNRA in reviewing compensation amounts and calculating any additional compensation required, by January 1, 2017. If it was determined that additional compensation needed to be paid by the Contractor, UNRA would insist on Contractor compliance with this obligation. If any required payment was not made, the GoU committ...

    WB Inspection Panel - Uganda - 2015
  2. Complaint > Melamchi Water Supply Project (MWSP)

    Dispute Resolution: Final Report, 22 Dec 2004

    ...compensation and resettlement The land acquisition, compensation and resettlement process and related activities have been grossly arbitrary. There was and still is the lack of minimum standards to be made applicable to all the affected persons and the families when making decisions about who to displace, how and where. The displaced families have not been given adequate time to move and resettle and there has been no reasonable offer for resettlement. The payment of cash compensation in a...

    ADB Special Project Facilitator and Compliance Review Panel - Nepal - 2004
  3. Complaint > PT Weda Bay Nickel-01/Weda Bay

    Filing: Complaint (English), July 2, 2010

    ...cash compensation where appropriate; and (ii) provide relocation assistance suited to the needs of each group of displaced persons, with particular attention paid to the needs of the poor and the vulnerable. However what we found was:  The presence of the Tobelo Forest people who live in the region or area of the Contract of Work conflicts with the statement that “it is hoped that there will be no physical dispossession of families from their homes” (V-1) and the ...

    IFC Compliance Advisor/Ombudsman - Indonesia - 2010
  4. Complaint > Jamuna Multipurpose Bridge Project

    Filing: Request for Inspection

    ...compensation during these closures), • reduced operating loomage, • lost business/customers, • reduced revenue, • significant financial losses due to operating costs exceeding realised revenues, and • difficulties in us eventually acquiring working capital and capital improvement loans and in negotiating viable terms and conditions (due to above operating problems and uncertainties/risks associated with local commercial bank's percei...

    WB Inspection Panel - Bangladesh - 1996
  5. Complaint > Transitional Support for Economic Recovery Credit and Emergency Economic and Social Reunification Support Project

    Compliance Report: 37-Investigation Report (English)

    ...cash in the southern and eastern parts of the Ituri forest. The bushmeat hunted by the Mbuti were bartered with the traders for starchy food, such as rice and cassava flour, and for clothes and cooking pans; otherwise it was sold for cash in order to pay taxes, fines, for marriage, childbirth, funeral service and other social and cultural obligations. In the 1970s and 1980s, nearly a half (in weight) of their catch was traded, and the r...

    WB Inspection Panel - Democratic Republic of Congo - 2005
  6. Complaint > Western Poverty Reduction Project

    Eligibility: 16-Eligibility Report (English)

    ...compensation areas. Response: Creation of environmental offsets and compensation areas is one of a series of alternative “Appropriate conservation and mitigation measures…” defined in Annex A of OP 4.04 (paragraph e). The measures selected “… depend on the ecological characteristics of the Management Response - Page 77 given site…” The creation of offsets or compensation areas is not appropriate to the proposed ...

    WB Inspection Panel - China - 1999
  7. Complaint > BTC Pipeline

    Eligibility: Eligibility Assessment Report

    ...compensation. .IEC had observed similar conditions at other locations not affected by the project Activities Based on these field observations, IEC confirms that the procedure for the management of complaints has been applied by the Project's social staff. The IEC did not investigate the validity of the remaining complaints and/or the appropriateness of the delivered compensation. The basic conclusion is that the situation in Girakh Kesaman has been recognised by the Project and procedur...

    EBRD Independent Resource Mechanism - Azerbaijan - 2005
  8. Complaint > Tata Tea-02/Assam

    Eligibility: CAO Assessment Report_Tata Tea-02_November _2013 - English

    ...compensation, poor hygiene and health conditions, and restricted freedom of association among plantation workers. Furthermore, the complainants question the worker share-buying program, contending workers have been pressured into buying shares, often without proper information about the risks of such an investment. The complainants initially requested confidentiality and so did the three NGOs from Assam that had filed the complaint on behalf of tea workers, and during the assessment, the three N...

    IFC Compliance Advisor/Ombudsman - India - 2013
  9. Complaint > Santa Fe Infrastructure Project and Provincial Road Infrastructure Project, 1st Request

    Eligibility: 42-Eligibility Report (English)

    ...cash, with the amount corresponding to replacement cost at market price. Compensation will be provided before land acquisition is undertaken. Additionally, the PSF is assessing the legal status of the land acquired by expropriation in the 1970s. 37. In its Response, Management indicates that the proposed Project would be categorized as “Category B”. According to Management, the Project area is already heavily developed and no significant adverse environmental impacts will...

    WB Inspection Panel - Argentina - 2006
  10. Complaint > Corridor Vc 2 (Request #3)

    Eligibility: Eligibility Assessment Report

    ...compensation amount asked by the Requester. They suggested to the Requester to submit his claim through the courts. Finally, the Contractor indicated the need for the property to be assessed by a certified structural engineer and added that if the assessment would confirm their responsibility, they would be ready to remediate the impacts caused. However, they would not be able to pay any cash compensation. Finally, the Contractor expressed their willingness to look for options to address th...

    EBRD Independent Project Accountability Mechanism - Bosnia and Herzegovina - 2024
  11. Complaint > Water Supply Augmentation Project, Greater Beirut Water Supply Project and its Additional Financing

    Management Response: Management Response

    ...compensation valuation in Lebanon. The EC, which is independent of the CDR, decides the compensation rates based on many . factors, such as the consultation with P APs, listed prices, recent transactions, location, and land use. The EC unit compensation rates varied from the RAP rates. The RAP includes 11 categories of land with compensation rates ranging from US$13.33 to US$33.33 per square meter, while the EC's land categorization is different, and the compensation rates range from US$20.00 t...

    WB Inspection Panel - Lebanon - 2018
  12. Complaint > NTPC I Power Generation Project

    Eligibility: Inspection Panel Report and Recommendation

    ...cash compensation and provision of economic livelihood; for non landowners, a plot for land for a house and employment. Such options were to be provided to each family member aged 18 and over. 37. Of those displaced prior to Bank involvement through acquisition of land for construction of ash dykes for Phase I of Rihand and Vindhyachal as well as the Singrauli thermal plant by 1993 some had relocated to other areas, most had been moved to resettlement colonies (Chilkadand for Singrauli, Punarwas...

    WB Inspection Panel - India - 1997
  13. Complaint > Transport Sector Development Project - Additional Financing

    Compliance Report: Inspection Panel Investigation Report

    ...compensation is covered by the Workman’s Compensation Act, and in the case of accidental death such compensation is limited to 60 times the worker’s monthly wage at the time of death.127 Disability compensation paid to an accident victim is determined by a district medical officer and not by the insurance company. The company further told the Panel that although Ugandan law limits worker’s compensation insurance payments, no such limits would apply to an additional and separate death and d...

    WB Inspection Panel - Uganda - 2015
  14. Complaint > Water Supply Augmentation Project, Greater Beirut Water Supply Project and its Additional Financing

    Eligibility: Inspection Panel Report and Recommendation

    ...compensation valuation in Lebanon. The EC, which is independent of the CDR, decides the compensation rates based on many . factors, such as the consultation with P APs, listed prices, recent transactions, location, and land use. The EC unit compensation rates varied from the RAP rates. The RAP includes 11 categories of land with compensation rates ranging from US$13.33 to US$33.33 per square meter, while the EC's land categorization is different, and the compensation rates range from US$20.00 t...

    WB Inspection Panel - Lebanon - 2018
  15. Complaint > Transport Sector Development Project - Additional Financing

    Management Action Plan: Second Management Progress Report

    ...compensation The GoU has committed to complete RAP implementation on the Fort Portal – Kamwenge Road is close land acquisition and compensation to conclusion. As of February 22, 2018, 98 percent of claimants payments to Project-affected people, (2,949) had received all compensation due (4 percent more than in in line with national laws and Bank the previous reporting period). UNRA is working on compensating policy requirements, by no later than the remaining 2 percent o...

    WB Inspection Panel - Uganda - 2015
  16. Complaint > Petroleum Development and Pipeline Project, Management of the Petroleum Economy Project, and Petroleum Sector Management Capacity Building Project

    Project Document: Chad-Cameroon Petroleum Development and Pipeline Project Overview

    ...compensation measures. 131. The costs of environmental and social mitigation measures, including the resettlement program, were not clearly provided for in the final EMP. The actual costs of compensation provided to individuals and communities were challenged in many instances, and NGOs were skeptical about the costs of some mitigation measures and compensation provided to affected peoples and communities. This could have been avoided by a clear itemization and description in th...

    WB Inspection Panel - Chad - 2006
  17. Complaint > Mundra Ultra Mega Power Project

    Monitoring: CRP 2nd Annual Monitoring Report (English)

    ...compensation, the VDACs and NGO charged with the implementation of the program. All parties confirmed that the full compensation has been paid, partly in cash and partly as equipment (fishing nets) as agreed upon by the pagadiyas. In addition, two payments have been made to families from the health fund. The CRP notes the timely implementation of the compensation payments under the Livelihood Improvement Plan for the period 2012 to 2016 and appreciates the attention given to the careful imp...

    ADB Special Project Facilitator and Compliance Review Panel - India - 2017
  18. Complaint > Paraguay/Argentina Reform Project for the Water and Telecommunication Sectors, SEGBA V Power Distribution Project (Yacyreta)

    Management Action Plan: 26-First Management Progress Report-6 August 2004.pdf

    ...cash compensation is not a satisfactory means, nor population to be resettled. is principal occupation the sole criterion for income restoration. • The Bank is committed to ongoing enhanced supervision of all Project resettlement activities. • Management will continue to urge EBY to collect the necessary baseline data, and it will monitor how the current PARR responds to t...

    WB Inspection Panel - Argentina, Paraguay - 2002
  19. Complaint > Melamchi Water Supply Project (MWSP)

    Dispute Resolution: Review and Assessment Report, 25 Jun 2004

    ...compensation and resettlement The land acquisition, compensation and resettlement process and related activities have been grossly arbitrary. There was and still is the lack of minimum standards to be made applicable to all the affected persons and the families when making decisions about who to displace, how and where. The displaced families have not been given adequate time to move and resettle and there has been no reasonable offer for resettlement. The payment of cash compensation in a...

    ADB Special Project Facilitator and Compliance Review Panel - Nepal - 2004
  20. Complaint > West African Gas Pipeline Project

    Management Action Plan: 40-Fourth Management Progress Report

    ...compensation for crops and trees based on fair market value and adjusted prices; (c) updates of the socio-economic survey of Project affected persons; (d) assignment of a Project staff for targeted vulnerable groups during the compensation period; (e) provision of the livelihood restoration program; (f) full disclosure of compensation process; (g) engagement of an independent monitor to witness the payment process; (h) establishment of an adequate grievance mechanism that incorporates the use of...

    WB Inspection Panel - Ghana, Nigeria - 2006