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Use Document search to find words or phrases in any publicly-available complaint documentation, including complaint filings, eligibility determinations, appraisals, agreements, compliance reports, monitoring reports, and more. Each result links back to its relevant complaint as well as the document itself. Contact us if you have any questions or need any help.

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  1. Complaint > Tata Ultra Mega-02/Tragadi Village

    Appraisal: Tata Ultra Mega-02 Appraisal Report - September 2017 - English

    ...changes to the marine environment are adversely affecting traditional fishing practices and potential aquaculture projects. • Project-induced loss of structure / physical displacement: Complainants allege that the company destroyed houses built by fishermen of Tragadi village that were located on Tragadi bunder without adequate compensation. • Project-induced impacts to livelihoods / economic displacement: Complainants allege that project-induced...

    IFC Compliance Advisor/Ombudsman - India
  2. Complaint > Natural Resource Management Project

    Compliance Report: 84 - Investigation Report (English)

    ...change in terminology within the Project came from the GoK and that this change would have no substantive implications for the Project. The Bank “explained repeatedly that the use of the term “VMGP” does not in any way diminish the benefits and protections available” to members of the Cherangany-Sengwer community who opposed the change.96 162. Nevertheless, Indigenous Peoples leaders remained concerned, and at a Regional Consultation Workshop held in Nakuru in March 2012 supported by a Man...

    WB Inspection Panel - Kenya - 2013
  3. Complaint > None

    Policy Document: 2013 Annual Report

    ...changes. During CAO’s initial assessment of a complaint, the parties can choose which CAO function they wish to pursue: Dispute Resolution or Compliance. While CAO’s dispute resolution specialists will lead the assessments given their unique skills in stakeholder mapping and conflict analysis, the assessment period is now housed as an “Office-wide” function. Another change is our use of the term “ombudsman”; this term has been changed to “dispute resolution” to better reflect our work. The...

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  4. Complaint > Tata Ultra Mega-01/Mundra and Anjar

    Compliance Report: English

    ...change from rail to conveyor for coal transport, and other minor changes) June Complaint: submitted by MASS to the CAO November Stakeholder Engagement and Benefit Sharing Study (also referred to as Survey of Tragadi Village) Needs Assessment Survey of Modhva Village IFC supervision visit 7 2012 March CGPL Unit 10, commercial operation date April IFC supervision visit 8 May Additional complaint submitted by MASS July ...

    IFC Compliance Advisor/Ombudsman - India
  5. Complaint > EPS Emergency Power Sector Reconstruction Loan, EPS Power II and EPS Kolubara Environmental Improvement

    Compliance Report: Compliance Review Report

    ...climate change. Based on this protocol, the baseline should include all the Scope 1 (All direct GHG emissions – defined as emissions from sources that are owned or controlled by the reporting entity) and Scope 2 emissions (Indirect GHG emissions from consumption of purchased electricity, heat or steam - Indirect GHG emissions are emissions that are a consequence of the activities of the reporting entity, but occur at sources owned or controlled by another entity, e.g. In this case – electricity)...

    EBRD Project Complaint Mechanism - Serbia
  6. Complaint > Vishnugad Pipalkoti Hydro Electric Project

    Management Response: Management Response (English)

    ...changed. power house location is changed 6. Project affected people 6. The project is at initial stage discussed the opportunity of and hence employment possible employment with opportunities are not THDCIL. available. However in future if project is constructed, accordingly employment ...

    WB Inspection Panel - India - 2012
  7. Complaint > North-South Corridor (Kvesheti-Kobi) Road Project

    Compliance Report: CRP's Final Report (English)

    ...climate-resilient bypass road between Kvesheti and Kobi, and about 5 km of climate-resilient all-weather access roads to roadside towns and villages; (ii) the establishment of a Khada Valley visitor center; and (iii) capacity-building of the Roads Department of Georgia on project and contract management. The road construction, which includes 5 tunnels (with the 9-km tunnel being the first and longest in Georgia) and 6 bridges (one of which is an arched bridge), is a greenfield project that ...

    ADB Special Project Facilitator and Compliance Review Panel - Georgia - 2023
  8. Complaint > Mining Development and Environmental Control Assistance Project

    Compliance Report: 20-Investigation Report (English)

    ...changes with authorities, Project Staff and consultants. 89. OD 13.05 states that “[p]roject supervision is one of the Bank’s most important activities.” It adds that the “ main purposes [of project supervision] are, inter alia, to identify problems promptly as they arise during implementation and help the borrower resolve them, and to modify as necessary the project concept and design as the project evolves during implementation or as circumstances change (in this context, Ban...

    WB Inspection Panel - Ecuador - 1999
  9. Complaint > EPS Emergency Power Sector Reconstruction Loan, EPS Power II and EPS Kolubara Environmental Improvement

    Filing: Complaint

    ...change substantially in the next few years”. First, although 'substantially' can be open to interpretation, we would argue that production was planned to change substantially from 2011 onwards, and that this was known at the time of the appraisal of the project. This is shown for example in the General Regulation Plan for the Area of Barosevac, Medosevac, Zeoke and Burovo (2008) (p.5), which shows that in 2011 production for the Kolubara basin was planned to be at 30 million tonnes while in 2020...

    EBRD Project Complaint Mechanism - Serbia
  10. Complaint > West African Gas Pipeline Project

    Management Response: 40-Management Response (English)

    ...Climate Change. to reduce the flaring and venting of gas associated with the As such, gas flaring is doing great harm to 5 Joint UNDP/World Bank Energy Sector Management Assistance Programme 2004. 30 West African Gas Pipeline Project OD/ No ...

    WB Inspection Panel - Ghana, Nigeria - 2006
  11. Complaint > West African Gas Pipeline Project

    Eligibility: 40-Eligibility Report Annex II Management Response

    ...Climate Change. to reduce the flaring and venting of gas associated with the As such, gas flaring is doing great harm to 5 Joint UNDP/World Bank Energy Sector Management Assistance Programme 2004. 30 West African Gas Pipeline Project OD/ No ...

    WB Inspection Panel - Ghana, Nigeria - 2006
  12. Complaint > Lake Victoria Environmental Management Project

    Eligibility: 19-Eligibility Report (English)

    ...changes have favored the success of the Nile perch and contributed to the extinction of endemic fish species. Although the water quality changes may have favored the establishment of the Nile perch, reports of more frequent fish kills in recent years have raised questions on the sustainability of the fishery. While ecosystemic changes are well documented, the causes for these changes are uncertain because basic data have not been acquired over time on the quantity and quality of water input from...

    WB Inspection Panel - Kenya - 1999
  13. Complaint > Eleme Fertilizer II-02/Port Harcourt

    Compliance Review: CAO Appraisal Report

    ...changes to the collective bargaining agreement. In relation to occupational health and safety, an IFC client is required to provide a safe and healthy work environment. As necessary, this includes taking into account inherent risks in its sector and hazards relevant to its business activity and providing adequate personal protective equipment (PPE). Based on IFC’s supervision documentation, CAO notes that the third-party consultant reached a positive view on the company’s OHS systems and PP...

    IFC Compliance Advisor/Ombudsman - Nigeria - 2024
  14. Complaint > Power Sector Generation and Restructuring Project

    Management Response: 46-Management Report and Recommendation (English)

    ...change of Government in 2005 and Management’s letters to the Government in April and May 2006, in which the Bank requested confirmation from the new Government of Albania that it agreed with continuation of the Power Sector Generation and Restructuring Project. Management would like to reiterate that when the Government in Albania changed, following elections in June 2005, the Bank gave time for the new authorities to review the project, recognizing that it had been the subject of political deba...

    WB Inspection Panel - Albania - 2007
  15. Complaint > Daehan Wind Power Company 01/Tafila

    Management Response: Compliance Appraisal Report

    ...change and cannot be wholly managed or influenced by the Company, IFC requires the Company to continuously monitor land use activities in the Project area of influence and inform land users about the impacts involved due to proximity of the WTGs, as stated in the SEP. Should the land use on any land plot in the Project area of influence change such that it becomes a sensitive receptor per WBG EHS Guidelines, to include periodic residence by installing tents, IFC requires the involved partie...

    IFC Compliance Advisor/Ombudsman - Jordan - 2022
  16. Complaint > National Drainage Program Project

    Management Action Plan: 34-Second Management Progress Report Annex (English)

    ...changes in habitat and changes in the chemical-biological profile of the dhands might mean for these species. Despite the remarkable recovery of Nurri Lagoon in 2006, the precipitous declines in the number of birds and species since 2001 is likely to be indicative of important changes in habitat and possibly the chemical and biological profile of the dhands, but the knowledge base does not exist to determine what these may be, and hence, at present it is not really possible to develop and implem...

    WB Inspection Panel - Pakistan - 2004
  17. Complaint > Amaravati Sustainable Capital City Development Project

    Eligibility: Inspection Panel Report and Recommendation

    ...Climate Resilient Flood Mitigation. The objective of this proposed component would be to build sustainable and climate resilient infrastructure in Amaravati City by supporting its integration with the natural surroundings, riverfront, and greenery. This component would finance: (i) flood mitigation works that include improving the carrying capacity of 26.5 km of the Kondaveeti Vagu River and its inflowing streams, including Erravagu, Kootella Vagu,...

    WB Inspection Panel - India - 2017
  18. Complaint > Amaravati Sustainable Capital City Development Project

    Eligibility: Second Report and Recommendation

    ...Climate Resilient Flood Mitigation. The objective of this proposed component would be to build sustainable and climate resilient infrastructure in Amaravati City by supporting its integration with the natural surroundings, riverfront, and greenery. This component would finance: (i) flood mitigation works that include improving the carrying capacity of 26.5 km of the Kondaveeti Vagu River and its inflowing streams, including Erravagu, Kootella Vagu,...

    WB Inspection Panel - India - 2017
  19. Complaint > Yanacocha-02/Cajamarca

    Eligibility: Report of the Independent Evaluation of the Mesa de dialogo y consenso CAO-Cajamarca,May 2005

    ...change this perception and achieve a wider level participation, the Mesa needs to change certain aspects of the Mesa process. These changes include: • Offering key leaders of other institutions leadership positions within the Mesa. This could be done by conducting outreach and inviting them to help convene the Assemblies. Additional training in negotiation skills and consensus building for new representatives of the reconfigured Assembly; • Facilit...

    IFC Compliance Advisor/Ombudsman - Peru
  20. Complaint > Western Poverty Reduction Project

    Management Response: 16-Management Response (English)

    ...change over time. Changes in the implementation plan now guarantee an improved, more confidential, and more reliable consultation and decision-making input process. The second question raised by the Request was in regard to whether any meaningful consultations are possible in the political context of China. As illustrated above in the context of this Project, in Management’s judgement, consultations with affected people can be effectively carried out in China as envisaged in, and for the purpose...

    WB Inspection Panel - China - 1999