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Use Document search to find words or phrases in any publicly-available complaint documentation, including complaint filings, eligibility determinations, appraisals, agreements, compliance reports, monitoring reports, and more. Each result links back to its relevant complaint as well as the document itself. Contact us if you have any questions or need any help.

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  1. Complaint > Vishnugad Pipalkoti Hydro Electric Project

    Eligibility: Inspection Panel Report and Recommendation (English)

    ...Request for Inspection (the “Request”) related to the India: Vishnugad Pipalkoti Hydro Electric Project (the “Project” or VPHEP). The Request was submitted by some residents of Chamoli district who state they reside on the banks of the Alaknanda River and are “going to be affected by the Vishnugad-Pipalkoti Hydro-electric Project”. They also state they do not want the river to be diverted or controlled in any way. Another Requester is a resident of Tehri district. All Requesters are residents of...

    WB Inspection Panel - India - 2012
  2. Complaint > Private Power Generation Project

    Eligibility: 44-Eligibility Report (English)

    ...Request for Inspection UGANDA: Private Power Generation Project (Proposed) 1. On March 5, 2007, the Inspection Panel (the “Panel”) received a Request for Inspection (the “Request”) dated March 1, 2007 related to the proposed Uganda: Private Power Generation Project (the “Project”). The Ugandan National Association of Professional Environmentalists (NAPE) and other local organizations and individuals (the “Requesters”) submitted the R...

    WB Inspection Panel - Uganda - 2007
  3. Complaint > Natural Resource Management Project

    Eligibility: 84-Eligibility Report and Recommendation (English)

    ...Request 13. What follows is a summary of the allegations included in the written Request received by the Panel. The full Request is attached to this Report as Annex I. 14. The Requesters state that they have suffered harm as a result of the Bank’s “failures and omissions” in the Project. The alleged harms are described below. 15. According to the Request, KFS has burned over 500 houses and property in Empoput forest since 2007 in the process of carryi...

    WB Inspection Panel - Kenya - 2013
  4. Complaint > Petroleum Development and Pipeline Project, and Petroleum Environment Capacity Enhancement Project

    Eligibility: 27-Eligibility Report (English)

    ...Request cites individual cases of dismissals consequent to working accidents, as simple “illustrations of the problems (…) of violations of the rights of populations by virtue of the project.”43 36 Request, at p. 7 ¶ 5(d). 37 Request, at p. 3 ¶ 3. 38 Request, at p. 5 ¶ 4. 39 Request, at p. 7 ¶ 5(a). 40 Request, at p. 7 ¶ 5(d). 41 Request, at p. 7 ¶ 5(f). 42 Request, at p. 5 ¶ 4. 43 Request, at p. 6 ¶ 4. During its visit to Cameroon, the Panel spent a subst...

    WB Inspection Panel - Cameroon - 2002
  5. Complaint > Sustainable Environmental Urban Management Program for the Reconquista River Basin-Province of Buenos Aires

    Eligibility: Issuance of Eligibility Memorandum

    ...Requester had initially submitted the Request to the ICIM on 16 July 2013, but it was not processed as it had been submitted simultaneously to the Office of Institutional Integrity and the Requester stated that his intention was to submit it to that body. The Requester subsequently resubmitted his Request to the ICIM. After receiving clarification regarding the scope of the ICIM and its procedures, on 21 October 2013 the Requester reiterated the Request and provided additional inform...

    IDB Independent Consultation and Investigation Mechanism - Argentina - 2013
  6. Complaint > DRC High Priority Roads Reopening and Maintenance (2nd Additional Financing)

    Eligibility: Inspection Panel Report and Recommendation(English)

    ...Request; and Section VI contains the conclusion. Annex 1 presents the Requesters’ claims, together with Management’s detailed responses, in table form II. THE REQUEST 3. The Request for Inspection was submitted by two individuals living in and near Goma, North Kivu Province, who are connected to a quarry exploited by the Contractor. Attached to the Request are emails from the Requesters to the Inspection Panel. The Requesters have asked that their identit...

    WB Inspection Panel - Democratic Republic of Congo - 2017
  7. Complaint > Smallholder Agriculture Development Project

    Eligibility: 62-Management Report and Recommendation (English)

    ...Request for Inspection, IPN Request RQ 09/10 (hereafter referred to as “the Request”), concerning the Papua New Guinea (PNG) Smallholder Agriculture Development Project (“SADP” or “the Project”) financed by the International Development Association (IDA). The Request for Inspection was submitted by the Ahora/Kakandetta Pressure Group, affected customary land owners from Oro province and smallholders in one of the three Project areas (the “Requesters”). The Requesters asked that their identities ...

    WB Inspection Panel - Papua New Guinea - 2009
  8. Complaint > Bridge International Academies-01/Kenya

    Eligibility: CAO Assessment Report - Bridge-01/Kenya - March 2019 - English

    ...requesting an evaluation of the material used in their schools to teach classes 1 to 8. The Ministry referred them to KICD. Thereafter, when Bridge submitted the material for evaluation, KICD did not approve it. The Complainants believe that Bridge is not using any one of the six approved textbooks (per subject) and argue that their supplementary materials are not in line with the Kenyan syllabus because they have not been approved by KICD. The Complainants said that Bridge requested training fr...

    IFC Compliance Advisor/Ombudsman - Kenya - 2019
  9. Complaint > Yanacocha-02/Cajamarca

    Eligibility: Independent Investigation into the Mercury Spill of June 2, 2000 in the Vicinity of San Juan, Choropampa and Magdalena, Peru - June 2000

    ...request of senior management or as and when the CAO feels appropriate. ‰ To act as an independent source of advice to the President of the World Bank Group regarding the environmental and social safeguard policies and the outcomes of the IFC and/or MIGA’s portfolio and projects. In response to MYSRL and its shareholders the CAO decided to form an independent commission comprising experts on mercury and the environment, mercury and human ...

    IFC Compliance Advisor/Ombudsman - Peru
  10. Complaint > Yanacocha-03/Cajamarca

    Eligibility: Independent Investigation into the Mercury Spill of June 2, 2000 in the Vicinity of San Juan, Choropampa and Magdalena, Peru - June 2000

    ...request of senior management or as and when the CAO feels appropriate. ‰ To act as an independent source of advice to the President of the World Bank Group regarding the environmental and social safeguard policies and the outcomes of the IFC and/or MIGA’s portfolio and projects. In response to MYSRL and its shareholders the CAO decided to form an independent commission comprising experts on mercury and the environment, mercury and human ...

    IFC Compliance Advisor/Ombudsman - Peru
  11. Complaint > NTPC I Power Generation Project

    Eligibility: Additional Review

    ...Request for Inspection on the India: NTPC Power Generation Project (Loan 3632-IN). The Response included an Action Program which is designed to respond to the project-specific issues raised in the Request for Inspection, as well as to a number of broader environmental and social issues which necessarily would impact and affect the efficacy of project-specific solutions in the Singrauli area. The purpose of this Memorandum is to provide the Executive Directors with the detailed Pro...

    WB Inspection Panel - India - 1997
  12. Complaint > Land Administration Project

    Eligibility: 38-Management Report and Recommendation (English)

    ...Request for Inspection, IPN Request RQ06/1 (hereafter referred to as “the Request”), concerning the Honduras Land Administration Project (“the Project”) partially financed by the International Development Association (IDA)1. The Request was submitted by the Organización Fraternal Negra Hondureña (Fraternal Black Honduran Organization, OFRANEH) on behalf of the Garífuna population of Honduras. 2. The Executive Directors and the President of the World Bank were notified by the Panel of recei...

    WB Inspection Panel - Honduras - 2006
  13. Complaint > Wilmar Group-03/Jambi

    Eligibility: Assessment Report Regarding Community and Civil Society concerns of 3rd Complaint in relation to Activities of the Wilmar Group of Companies in Indonesia, July 2012

    ...President of the World Bank Group. Its mandate is to assist in addressing complaints from people affected by IFC/MIGA supported projects in a manner that is fair, objective, and constructive and to enhance the social and environmental outcomes of those projects. The purpose of CAO’s assessment is to: (1) clarify the issues and concerns raised in the complaint; (2) gather information on how relevant stakeholders see the situation; and (3) help stakeholders understand and determine whether a colla...

    IFC Compliance Advisor/Ombudsman - Indonesia - 2012
  14. Complaint > Yacyreta Hydroelectric Project

    Eligibility: Inspection Panel Report and Recommendation(English)

    ...Request for Inspection ARGENTINAIPARAGUAY YACYRETA IMIROELECTRIC PROJECT Below is (A) Background information, @) Discussion, and (C) Recommendation ofthe Inspection Panel (“Panel”) on whether or not there should be an investigation (“Recommend~tion’~) into allegations made in the above-referenced Request for Inspection (“Request”). Annex 1 contains the Request. Management Response to the Request is provided in Annex 2. A. Background ...

    WB Inspection Panel - Argentina, Paraguay - 1996
  15. Complaint > DRC High Priority Roads Reopening and Maintenance (2nd Additional Financing)

    Eligibility: Management Report and Recommendation(English)

    ...Request for Inspection, IPN Request RQ17/05 (hereafter referred to as “the Request”), concerning the Democratic Republic of Congo Second Additional Financing for the High-Priority Roads Reopening and Maintenance Project (“the Project”) financed by the International Development Association (IDA). The Request for Inspection was submitted by community members living in Goma and its vicinity in the Democratic Republic of Congo (DRC) (hereafter referred to as the “Requesters”). 2. The Executive ...

    WB Inspection Panel - Democratic Republic of Congo - 2017
  16. Complaint > National Drainage Program Project

    Eligibility: 34-Management Report and Recommendation (English)

    ...Request for Inspection, IPN Request RQ04/5 (hereafter referred to as “the Request”), related to the Pakistan National Drainage Program Project (the “Project”), Credit No. 2999-PK, financed by the International Development Association (IDA). The Request was submitted by Khadim Talpur, Mohammad Ali Shah, Mustafar Talpur, Munawar Hassan Memon, Iqbal Hyder, Mir Moha mmad Buledi, and Najma Junejo on their own behalf and on behalf of “others who live in the area known as District Badin, Sindh Pakistan...

    WB Inspection Panel - Pakistan - 2004
  17. Complaint > Western Poverty Reduction Project

    Eligibility: 16-Management Report and Recommendation (English)

    ...Request for Inspection: China - Western Poverty Reduction Project (Credit No. 3255-CHA and Loan No. 4501-CHA).1 Annex 2 of that document contained the Management Response dated July 19, 1999 (Management Response) to a request for inspection received previously with respect to Part C of the China: Western Poverty Reduction Project (Qinghai Component). The Management’s Response to the Initial Request (July 19, 1999) acknowledged that the Disclosure of Information policy had been violated due to la...

    WB Inspection Panel - China - 1999
  18. Complaint > Second Rural Enterprise Support Project

    Eligibility: 89-Eligibility Report and Recommendation (English)

    ...Request for Inspection (hereafter “the Request”).2 The Panel’s recommendation is based on its confirmation of the technical eligibility of the Request and its assessment of other factors as stipulated in the Resolution. 2. This Report begins with a description of the Project, which is the subject of the Request (Section B) and continues with summaries of the written Request as received by the Panel (Section C) and of the Management Response to ...

    WB Inspection Panel - Uzbekistan - 2013
  19. Complaint > Wilmar Group-01/West Kalimantan

    Eligibility: Assessment Report, Regarding Community and Civil Society concerns in relation to activities of the Wilmar Group of Companies, November 2007

    ...President of the World Bank Group, and its mandate is to assist in addressing complaints from people affected by projects in a manner that is fair, objective, and constructive and to enhance the social and environmental outcomes of projects in which IFC and MIGA play a role. In the first instance, complaints are responded to by the CAO’s Ombudsman function. This document is a preliminary record of the views heard by the CAO team, and suggestions for next steps among the parties. These suggestion...

    IFC Compliance Advisor/Ombudsman - Indonesia
  20. Complaint > Pan African Paper-01/Webuye

    Eligibility: Assessment Report, October 15, 2008

    ...President of the World Bank Group. Its mandate is to address complaints brought by communities or individuals affected by IFC or MIGA projects in a fair, objective, and constructive manner, and to enhance the social and environmental outcomes of these projects. Upon determining that a complaint meets the specified criteria for a CAO intervention, the CAO Ombudsman conducts an assessment of the situation to clarify the issues, facilitate communication between the parties about their perspectives ...

    IFC Compliance Advisor/Ombudsman - Kenya