Wilmar Group-03/Jambi | Accountability Console
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Wilmar Group-03/Jambi

Issues

Displacement (physical and/or economic)

Description: Complaint raises concerns about physical relocation, loss of shelter, and/or loss of assets that relate to income or livelihood.

Complaints with this Issue: 371

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Human rights

Description: Complaint frames concerns using the language of human rights violations.

Complaints with this Issue: 60

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Other

Description: Complaint raises concerns about impacts that do not fit in one of the other categories. Complaints about which there is no publicly available information regarding the issues raised are also included.

Complaints with this Issue: 518

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Property damage

Description: Complaint raises concerns about specific harm to property, including buildings, land, or property value. Concerns related to physical or economic displacement, pollution, or community health and safety are not included.

Complaints with this Issue: 120

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Violence against the community

Description: Complaint raises concerns about incidents of violence against community members or activists perpetrated by the project company, government, public or private security forces, or other individuals acting on behalf of project proponents.

Complaints with this Issue: 41

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Sectors

Agribusiness

Description: Project relates to the agricultural industry, including smallholder operations. Examples may include support for production, distribution, capacity building, and access to credit.

Complaints in this Sector: 63

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Project

Name: Wilmar Group-03/Jambi

Investments: IFC 26271

Client:

Support: Loans, Risk Guarantee

Country: Indonesia

Complaint

IAM: Compliance Advisor/Ombudsman (CAO)

ID: 177

Date Filed: Nov. 9, 2011

Date Closed: June 9, 2018

Status: Closed With Outputs

Complaint Stages

Filing

Nov. 9, 2011

Filing

Status:

Start Date: Nov. 9, 2011

Registration

Not Undertaken

Registration

Status: Not Undertaken

Explanation: Not offered by mechanism, Stage is not practiced by mechanism

Eligibility

Nov. 9, 2011 -

Nov. 17, 2011

Eligibility

Status: Closed With Output

Start Date: Nov. 9, 2011

End Date: Nov. 17, 2011

Dispute Resolution

July 1, 2012 -

Dec. 1, 2013

Dispute Resolution

Status: Closed Without Output

Explanation: Actor(s) involved refused to participate, Company or government refused to go through dispute resolution

Compliance Review

June 1, 2014 -

May 3, 2016

Compliance Review

Status: Closed With Output

Start Date: June 1, 2014

End Date: May 3, 2016

Has Compliance Report: Yes

Non-Compliance Found: Yes

Monitoring

May 3, 2016 -

June 9, 2018

Monitoring

Status: Closed With Output

Start Date: May 3, 2016

End Date: June 9, 2018

Closed

June 9, 2018

Timeline

Documents

Name Category Description
3rd Complaint about Wilmar International, Forest Peoples Programme and signatories, November 9, 2011 Filing 3rd Complaint about Wilmar International, Forest Peoples Programme and signatories, November 9, 2011
Assessment Report Regarding Community and Civil Society concerns of 3rd Complaint in relation to Activities of the Wilmar Group of Companies in Indonesia, July 2012 Eligibility Assessment Report Regarding Community and Civil Society concerns of 3rd Complaint in relation to Activities of the Wilmar Group of Companies in Indonesia, July 2012
Laporan Penilaian Tentang Pengaduan ke-3 Keprihatinan Komunitas dan Masyarakat Sipil Terkait Dengan Kegiatan Kelompok Perusahaan Wilmar di Indonesia, Juli 2012 Eligibility Laporan Penilaian Tentang Pengaduan ke-3 Keprihatinan Komunitas dan Masyarakat Sipil Terkait Dengan Kegiatan Kelompok Perusahaan Wilmar di Indonesia, Juli 2012
Laporan Kesimpulan Resolusi Perselisihan - Wilmar 3 Closing Report Laporan Kesimpulan Resolusi Perselisihan - Wilmar 3
Wilmar 3 Conclusion Report, December 2013 Closing Report Wilmar 3 Conclusion Report, December 2013
CAO Appraisal Report - Wilmar-03 - June 25_2014 Appraisal CAO Appraisal Report - Wilmar-03 - June 25_2014
Bahasa Compliance Report CAOFinalComplianceInvestigationReport-INDwithtranslateddiagrams.pdf
CAO Appraisal Report - Indonesian Appraisal Wilmar3Appraisal-Indonesian.pdf
CAO Communique, Wilmar-03 Investigation, May 2016 Compliance Review CAOCommuniqueWilmar3SummaryofFindingsMay32016FINAL.pdf
CAO Compliance Monitoring Report, Wilmar-03, June 2018 - English Monitoring CAOComplianceMonitoringReport-Delta-Wilmar03.pdf
English Compliance Report CAOFinalComplianceInvestigationReportWilmar3-ENG.pdf
IFC's Response to CAO Compliance Investigation Report, Wilmar-03 Management Response IFCManagementResponsetotheCAOInvestigationReportonDeltaWimar0....pdf
TOR for Compliance Investigation - Wilmar-03 Appraisal WilmarInvestigationTORFINAL.pdf