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Use Document search to find words or phrases in any publicly-available complaint documentation, including complaint filings, eligibility determinations, appraisals, agreements, compliance reports, monitoring reports, and more. Each result links back to its relevant complaint as well as the document itself. Contact us if you have any questions or need any help.

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  1. Complaint > Productive Infrastructure Program - Request II: Caracol Industrial Park (MICI)

    Appraisal: Assessment Report Public Disclosure

    ...Climate Change and Sustainable Development Sector, is financing the Program through a series of grants and technical cooperation operations. Executing Agency The UTE is the Executing Agency of the Program. Since 2014, the operation of the PIC is the responsibility of SONAPI. However, given that the concerns of the Requesters ...

    IDB Independent Consultation and Investigation Mechanism - Haiti - 2017
  2. Complaint > Lima Urban Transport Project

    Management Response: 61-Management Response (English)

    ...change was made to improve the flow of the mass transit system. Left turns on the The social and economic exchange route followed by the BRT are forbidden in order to give priority to that has traditionally existed be- public transport operations. tween the districts of Barranco and Surco has been blocked. The Project includes the implementation of a traffic signal sys- ...

    WB Inspection Panel - Peru - 2009
  3. Complaint > Western Poverty Reduction Project

    Eligibility: 16-Eligibility Report (English)

    ...change over time. Changes in the implementation plan now guarantee an improved, more confidential, and more reliable consultation and decision-making input process. The second question raised by the Request was in regard to whether any meaningful consultations are possible in the political context of China. As illustrated above in the context of this Project, in Management’s judgement, consultations with affected people can be effectively carried out in China as envisaged in, and for the purpose...

    WB Inspection Panel - China - 1999
  4. Complaint > Second Norte Grande Water Infrastructure Project

    Eligibility: 73-Eligibility Report (English)

    ...changes Flood risk increases or -13 -11 0 0 0 11 changes 2. WATER Changes in surface and -24 -12 -19 0 0 0 underground water flow Changes in quality of surface 0 0 0 0 0 0 water Changes in quality of 0 0 0 0 0 0 underground water Changes in runoff or -11 -9 0 ...

    WB Inspection Panel - Argentina - 2011
  5. Complaint > Integrated Coastal Zone Management and Clean-Up Project, First Request

    Eligibility: 47-Management Report and Recommendation (English)

    ...changes made during implementation that might require project restructuring. This review has not identified any project with issues of the gravity of those found in this Project. Apart from this Project, fourteen cases of inconsistencies in documentation have been identified and will be corrected. Thirty-four cases of changes made during implementation have been identified; some have already resulted in project restructuring and the others are being vetted to determine if project restructuring i...

    WB Inspection Panel - Albania - 2007
  6. Complaint > Nedbank Tier II-01/Kintinian

    Filing: Letter of complaint to CAO with annexes - Nedbank-01 - April 2017

    ...change Commi ssion (Annex 1). If the IFC policy were properly followed, we would expect to find in that agreement a requirement on AngloGold Ashanti to apply the Performance Standards to its mining operations in Guinea, since the high level of risks of industrial mining operations to people and the environment are well known. There is no such term in the agreement, save an undertaking by AngloGold Ashanti that it is in compliance with all applicable environmental laws and permits as ...

    IFC Compliance Advisor/Ombudsman - Guinea - 2017
  7. Complaint > Paraguay/Argentina Reform Project for the Water and Telecommunication Sectors, SEGBA V Power Distribution Project (Yacyreta)

    Eligibility: 26-Eligibility Report (English)

    ...changes proactive with information and Relevant Policy: OD 4.01 or deterioration allowing public scrutiny of its • No significant changes in chemical and operation and related impacts. physical parameters in reservoir • Continue to closely monitor EBY-IDB • In fact, filling the reservoir by stages has bidding process for...

    WB Inspection Panel - Argentina, Paraguay - 2002
  8. Complaint > Nicaragua Sugar Estates Limited-01/Leon and Chinandega

    Agreement: Full Report

    ...climated to the hot conditions. Non-acclimated individuals can only produce 1 L of sweat per hour (which only dispels 580 kcal of heat per hour) whereas acclimated individuals can produce 2-3 L of sweat per hour and can dissipate as much as 1740 kcal of heat per hour through evaporation. Acclimatization to hot environments usually occurs over 7-10 days and enables individuals to reduce the threshold at which sweating begins, increase sweat production, and increase the capacit...

    IFC Compliance Advisor/Ombudsman - Nicaragua
  9. Complaint > Integrated Coastal Zone Management and Clean-Up Project, First Request

    Management Response: 47-Management Response (English)

    ...changes in the economy and freedom of movement have caused quick and major changes in population distribution, with serious conse- quences for land-use patterns along the coastline. 12. Speculative investments and economic dynamism have been directed towards the western lowland and coastal areas, especially those around the biggest cities of Ti- rana, Durrës, and Vlorë, as well as tourist centers, such as Saranda. Population migration has reflected this pattern. In terms of land use, this ...

    WB Inspection Panel - Albania - 2007
  10. Complaint > Power Sector Generation and Restructuring Project

    Compliance Report: 46-Investigation Report (English)

    ...climate conditions. Droughts have recently affected Albania’s electricity supply, and recent studies predict that climate change will have a severe impact on water availability and thus on electricity generation in Albania. However, Albania’s existing power sector strategies do not address climate risk.46 43 World Bank, Poverty Reduction and Economic Management Unit, Europe and Central Asia Region, “Albania Urban Growth, Migration and Poverty Reduction: A P...

    WB Inspection Panel - Albania - 2007
  11. Complaint > Kosovo Power Project (Proposed)

    Eligibility: 78-Eligibility Report (English)

    ...Climate Change (SFDCC). 16 The Project is categorized as Category "A" and is proposed to be implemented by the Kosovo Ministry of Economic Development. 14. According to available project documents, the Lignite Power Technical Assistance Project (LPTAP) supported the preparation of the Project by financing "several key activities." Such activities included the preparation of a Strategic Environmental and Social Assessment (SESA) for a proposed 2000 MW p...

    WB Inspection Panel - Kosovo - 2012
  12. Complaint > Greater Beirut Water Supply Project

    Eligibility: 71-Eligibility Report and Chairperson Statement (English)

    ...climate change projections for Lebanon point towards less annual rainfall and higher rates of evaporation. G. Conclusions 65. The Panel is satisfied that the Request meets all technical eligibility criteria. 66. It is the judgment of the Panel that, based on the observations above, the Request raises serious concerns about potential harm and serious non-compliance raised in the Request. The Panel also notes that the Request and Management’s Response contain different vi...

    WB Inspection Panel - Lebanon - 2010
  13. Complaint > Transport Sector Development Project - Additional Financing

    Eligibility: Inspection Panel Report and Recommendation

    ...climate in which complaints were not welcome. 31. Management stated that since the December 2014 letter to the Panel, six consultations took place with the community with the goal of addressing the compensation issues as well as the grave social issues raised in the complaint. In Management’s view, there has been a lack of information sharing, which manifested itself mainly when it came to community members understanding how entitlements are determined and compensation amounts are cal...

    WB Inspection Panel - Uganda - 2015
  14. Complaint > Reventazon HPP-01

    Appraisal: English

    ...changes or the loss of natural buffer areas such as wetlands, mangroves, and upland forests that mitigate the effects of natural hazards such as flooding, landslides, and fire, may result in increased vulnerability and community safety-related risks and impacts” (para. 8). PS4 requires that such “adverse impacts should be avoided, and if these impacts are unavoidable, the client will implement mitigation measures in accordance with [the mitigation hierarchy]” (ibid). Performance Standard 1 furth...

    IFC Compliance Advisor/Ombudsman - Costa Rica - 2017
  15. Complaint > Reventazon HPP-02

    Appraisal: English

    ...changes or the loss of natural buffer areas such as wetlands, mangroves, and upland forests that mitigate the effects of natural hazards such as flooding, landslides, and fire, may result in increased vulnerability and community safety-related risks and impacts” (para. 8). PS4 requires that such “adverse impacts should be avoided, and if these impacts are unavoidable, the client will implement mitigation measures in accordance with [the mitigation hierarchy]” (ibid). Performance Standard 1 furth...

    IFC Compliance Advisor/Ombudsman - Costa Rica - 2017
  16. Complaint > Transport Sector Development Project - Additional Financing

    Management Response: Management Response

    ...change in road alignment resulted in compensation being paid to some people who eventually did not suffer losses. This led to complaints of unfairness and lack of transparency from others within the community. Despite the existence of grievance committees, and the Supervising Engineer’s Social Specialist, there is no structured information sharing or feedback mech- anism for community members. As a result, the Bank requested UNRA during the June 2014 Bank mission to develop a stakeholder/c...

    WB Inspection Panel - Uganda - 2015
  17. Complaint > Sao Jose dos Campos Urban Structuring Program

    Compliance Report: Publication of Panel Report

    ...change in the municipal administration as well as other changes at the various municipal departments that played some role in connection with the Program. Similarly, the Program Management Unit, a unit working on behalf of the Program within the Municipal Government that provided a direct link between the Mayor’s Office and the various 26 Safeguard Screening Form. 27 Environmental Safeguard Policy Filter Report and Environmental and Social Management Report. 28 Lo...

    IDB Independent Consultation and Investigation Mechanism - Brazil - 2017
  18. Complaint > Sao Jose dos Campos Urban Structuring Program

    Compliance Report: Publication of Panel Report

    ...change in the municipal administration as well as other changes at the various municipal departments that played some role in connection with the Program. Similarly, the Program Management Unit, a unit working on behalf of the Program within the Municipal Government that provided a direct link between the Mayor’s Office and the various 26 Safeguard Screening Form. 27 Environmental Safeguard Policy Filter Report and Environmental and Social Management Report. 28 Lo...

    IDB Independent Consultation and Investigation Mechanism - Brazil - 2017
  19. Complaint > Land Administration Project (First Request)

    Compliance Report: 53-Investigation Report (English)

    ...change, it may be necessary to make corresponding changes in the project or its implementation arrangements. 149 266.Work in the Annex Areas began in mid-2007. By then, there were serious conflicts relating to the loss of land tenure security stemming from the development of the Bocas del Toro islands as a tourist destination, the changes accompanying the highway that connected Grand Chiriqui with Guabito, and the granting of hydroelectric concess...

    WB Inspection Panel - Panama - 2009
  20. Complaint > Transitional Support for Economic Recovery Credit and Emergency Economic and Social Reunification Support Project

    Filing: 37-Request for Inspection Annex 13

    ...change le nom du pays, qui redevient la République démocratique du Congo après s’être appelé, depuis 1971, République du Zaïre. Un décret-loi constitutionnel relatif à l’exercice du pouvoir est promulgué. Bien qu’il ne contenait pas de titre spécifique consacré aux droits fondamentaux, son article 2 dispose néanmoins que l’exercice des droits et libertés individuels et collectifs est garanti, sous réserve du respect de la loi, de l’ordre public et des bonnes mœurs. 7. Mais le 2 août 1998 une...

    WB Inspection Panel - Democratic Republic of Congo - 2005