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Use Document search to find words or phrases in any publicly-available complaint documentation, including complaint filings, eligibility determinations, appraisals, agreements, compliance reports, monitoring reports, and more. Each result links back to its relevant complaint as well as the document itself. Contact us if you have any questions or need any help.

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  1. Complaint > Coal Sector Mitigation Project and Coal Sector Rehabitation Project

    Compliance Report: 23-Investigation Report (English)

    ...change in their attitude and approach towards the need to address social issues created by mine development and exploitation. In the Panel’s view, however, it will take much more time, strong leadership, satisfactory and timely internal and external measures, the employment of appropriate expertise and, probably, significant changes in career incentives for the new approach to filter down to those at the mine level in Parej East. By analogy with changes in the World...

    WB Inspection Panel - India - 2001
  2. Complaint > Mumbai Urban Transport Project

    Compliance Review: 32-Investigation Report (English)

    ...changes likely to result from the study, may help bring the Project into compliance with some of the provisions of Bank resettlement policy discussed in this section. Proposed Road Widening and its Displacement Effects The Requesters complain that they are being forced to move because of a change in the technical design of the Santa Cruz Link Road (SCLR). MMRDA has proposed to widen the road from 39 meters to 45.7 meters. The change is not part of the original design of the MUT...

    WB Inspection Panel - India - 2004
  3. Complaint > Bridge International Academies-01/Kenya

    Appraisal: CAO Appraisal Report - Bridge-01/Kenya - October 2019 - English

    ...climate of fear” around its operations which affects parents, teachers, staff and citizens. The complainants refer to court actions brought by the company against a journalist and a teachers’ union representative and allege that the company has threatened to sue people who have criticized Bridge schools. Further, the complainants refer to an instance where a researcher visiting a Bridge school was arrested and questioned. Client’s Perspective The client’s responses to co...

    IFC Compliance Advisor/Ombudsman - Kenya - 2019
  4. Complaint > Integrated Coastal Zone Management and Clean-Up Project, First Request

    Compliance Report: 47-Investigation Report (English)

    ...changeably in this Report. 5 Himare and Himara are used interchangeably in this Report. 6 The full text of both Requests for Inspection and Management Response are included in the Panel’s Report and Recommendation dated October 17, 2007. These are available at the Panel’s website, www.inspectionpanel.org. 1 underlying claim did not warrant by itself a recommendation to investigate...

    WB Inspection Panel - Albania - 2007
  5. Complaint > Paraguay/Argentina Reform Project for the Water and Telecommunication Sectors, SEGBA V Power Distribution Project (Yacyreta)

    Compliance Report: 26-Investigation Report (English)

    ...changes as circumstances changed is not in compliance with OD 13.05 on Project Supervision. The fact that belatedly at the end of 2003 the Bank suggested some design changes with respect to a resettlement site does not yet bring the Bank into 467 Management Memorandum, Yacyretá Inspection: Follow-up to Your Memo dated December 10, 2003, Concerning certain Resettlement-related Components, January 13, 2004. ...

    WB Inspection Panel - Argentina, Paraguay - 2002
  6. Complaint > Land Management and Administration Project

    Compliance Report: 60-Investigation Report (English)

    ...changes in project concept or design, as appropriate, as the project evolves or circumstances change; 9 OMS 2.20, ¶ 61. 10 OD 4.30, ¶3(b). 11 OD 4.30, ¶ 4. 12 OD 4.30, ¶ 26. 9 d. identify the key risks to project sustainability and recommend appropriate risk management strategies and actions to the borrower (…). 40. BP 13.05 spells out these provisions in more detail at the operational level ...

    WB Inspection Panel - Cambodia - 2009
  7. Complaint > Transport Sector Development Project - Additional Financing

    Compliance Report: Inspection Panel Investigation Report

    ...changes in road design that affected different residents’ assets. Such residents had their assets assessed and received forms confirming the planned changes. However, in some places where the Project decided to return to the original design, the newly affected residents did not receive corrected, updated, and amended documents as was required, leaving the community with the impression that the change would still occur. 214. During its visit the Panel team observed many buildings for which compen...

    WB Inspection Panel - Uganda - 2015
  8. Complaint > Cartagena Water Supply, Sewerage and Environmental Management Project

    Compliance Report: 31-Investigation Report (English)

    ...change on the tradable components of each input, and account for any changes in domestic prices that may occur as a result of the project.”323 It is noted that “[a]ll economic costs of the project inputs are lower than the market costs due to the high taxes and tariffs charged in Colombia that offset the impact of the foreign exchange premium.”324 276. Data from contingent valuation (i.e. hypothetical v...

    WB Inspection Panel - Colombia - 2004
  9. Complaint > Smallholder Agriculture Development Project

    Management Response: 62-Management Response (English)

    ...changes in project concept or de- • The Bank conducted two supervision missions since the sign, as appropriate, as the project evolves or Credit was declared effective in January 2009: (a) in March circumstances change; 2009, to launch the Project and assist the implementing (d) identify the key risks to project sustainability agency (OPIC) with the preparation of Project start-up activ- and recommend appropriate risk...

    WB Inspection Panel - Papua New Guinea - 2009
  10. Complaint > Maple Energy-01/Nuevo Sucre and Canaan

    Filing: English

    ...climate of fear among Shipibo women such that they are kept from their own lands near Maple’s work areas due to fear of sexual abuse by Maple workers. No Management Program Maple also failed to prepare a management program (paras. 13-14) or action plan (para. 16). If they were prepared, they have not been disclosed despite the request of the communities. The mitigation measures and corrective actions that should have been identified in an action plan were not taken, resulting i...

    IFC Compliance Advisor/Ombudsman - Peru - 2010
  11. Complaint > Downtown Redevelopment, Modernization of Metropolitan Public Transport, and of Government Offices Project

    Compliance Review: Public Release of the Compliance Review Report and final decision by the Board of Executive Directors

    ...changes in program design; changes in program execution times; lack of detailed designs for the program even though the works already started; insufficient environmental and social assessments prior to the program; inadequate study on the feasibility of the Metrobus in Paraguay and the Microcenter of Asunción; multiple actors in charge of program execution, without a responsible party who can answer questions; prior expropriations...

    IDB Independent Consultation and Investigation Mechanism - Paraguay - 2018
  12. Complaint > Protection of Basic Services Program Phase II Additional Financing and Promoting Basic Services Phase III Project

    Management Response: 82-Management Report and Recommendation - Ethiopia PBS - Phase III Project

    ...climate change have been included as cross-cutting issues in the CPS. The CPS looks at how all parts of the WBG can deploy partnerships, knowledge and lending to contribute to GTP goals and targets. PBS 3 is one operation within this broader picture. It contributes primarily to strategic objectives (v) and (vii). However, despite the scale and breadth of PBS, it remains only one part of the broader engagement that WBG has with Ethiopia. 5 Report No. 90893-ET, October 17, 2014. ...

    WB Inspection Panel - Ethiopia - 2012
  13. Complaint > Rondonia Natural Resources Management Project

    Eligibility: Inspection Panel Report and Recommendation

    ...changes in poiiticai leadership in the last three years have led to fluctuations in the level of the Borrower and the State’s commitment and the inevitable delays and changes in direction associated with staff turnovers in implementing institutions. In sum, the achievements to date are substantial, but fragile, and could easily be reversed if Borrower and State commitment seriously flags. For these reasons, the concerns underlying the Request are red, and arc shared by Bank s...

    WB Inspection Panel - Brazil - 1995
  14. Complaint > Transitional Support for Economic Recovery Credit and Emergency Economic and Social Reunification Support Project

    Management Response: 37-Management Response (English)

    ...change of Correspondence between the Bank and RAPY, a Pygmy Or- ganization, in 2005 and Annex 8 Local NGOs’ Declaration from November 2005 in Support of the Presi- dential Decree Annex 9 Exchange of Letters between LINAPYCO, a Pygmy Organization and the Bank, in 2005 Annex 10 DRC Forest Question and Answers posted in March 2004 on the Bank website Annex 11 Bibliography of Key Documents ...

    WB Inspection Panel - Democratic Republic of Congo - 2005
  15. Complaint > Land Administration Project (First Request)

    Management Response: 53-Management Response (English)

    ...changes to Part C of the Loan Agreement, i.e., the consolidation of protected areas and indigenous territories, were introduced as part of the restructuring. As a result of the narrowed scope of the Project, the total costs were reduced by about 20 percent (for a total project cost of US$58.57 million). The total loan amount remained unchanged, as it was accompanied by a reduction in the required government counterpart funding. Finally, several changes to expenditure categories were ...

    WB Inspection Panel - Panama - 2009
  16. Complaint > Petroleum Development and Pipeline Project, Management of the Petroleum Economy Project, and Petroleum Sector Management Capacity Building Project

    Compliance Report: 22-Rapport d’Enquête (Français)

    ...change entre le dollar EU et l’euro dans la mesure où le Gouvernement perçoit les revenus en dollars, mais effectue les dépenses en euros du fait que le FCFA est lié au franc français, et donc, dorénavant, à l’euro. Si le taux de change dollar/euro connaissait de fortes variations, cette fluctuation rejaillirait sur le budget 298 DEP Renforcement des capacités, supra note 25, Annexe 2, p.35. 299 Réponse supplémentaire, supra note 24, p.11. La Direction a égalem...

    WB Inspection Panel - Chad - 2001
  17. Complaint > Private Sector Development and Competitiveness Project, First Request

    Eligibility: 54-Deuxième Rapport d'éligibilité (Français)

    ...changes entre la Banque mondiale et les anciens salariés des banques liquidées ont eu lieu entre avril et novembre 2009. Ces échanges ont amené le COPIREP à envoyer à la Banque mondiale une lettre sur cette question, avec une copie des dernières lettres entre le Premier ministre, le ministère des Finances et le Gouverneur de la Banque centrale, informant la Banque mondiale que cette question sensible était une question interne qui serait réglée par le Gouverne...

    WB Inspection Panel - Democratic Republic of Congo - 2009
  18. Complaint > Private Sector Development and Competitiveness Project, First Request

    Eligibility: 54-Deuxième Rapport Eligibilité (Français)

    ...changes entre la Banque mondiale et les anciens salariés des banques liquidées ont eu lieu entre avril et novembre 2009. Ces échanges ont amené le COPIREP à envoyer à la Banque mondiale une lettre sur cette question, avec une copie des dernières lettres entre le Premier ministre, le ministère des Finances et le Gouverneur de la Banque centrale, informant la Banque mondiale que cette question sensible était une question interne qui serait réglée par le Gouverne...

    WB Inspection Panel - Democratic Republic of Congo - 2009
  19. Complaint > Transitional Support for Economic Recovery Credit and Emergency Economic and Social Reunification Support Project

    Compliance Report: 37-Rapport d’Enquête (Français)

    ...changements climatiques: The Stern Review, Nicholas Stern, 2007, Appendice 7.f. 74 Voir Hegerl, G.C., F. W. Zwiers, P. Braconnot, N.P. Gillett, Y. Luo, J.A. Marengo Orsini, N. Nicholls, J.E. Penner et P.A. Stott, 2007: Understanding and Attributing Climate Change. Dans : Climate Change 2007: The Physical Science Basis. Contribution du groupe de travail I au 4è Rapport dévaluation du Comité intergouvernemental sur le changement climatique [Solomon, S., D. Qin, M. Manning, Z. Chen, M. Marquis, ...

    WB Inspection Panel - Democratic Republic of Congo - 2005
  20. Complaint > DRC High Priority Roads Reopening and Maintenance (2nd Additional Financing)

    Compliance Report: Rapport d'enquête du Panel d'inspection(French)

    ...change de nourriture, de vêtements, d’argent, d’un abri, du paiement de frais de scolarité, du loyer ou pour subvenir à d’autres besoins essentiels. Afin de distinguer la prostitution de survie des autres formes d’échanges sexuels, le présent rapport n’utilise pas le terme « rapports sexuels monnayés », défini ici comme l’échange de services sexuels contre de l’argent ou des biens, dans le cadre duquel « les deux parties y consentent et négocient les détails de la transaction ». 285. Harcèlement...

    WB Inspection Panel - Democratic Republic of Congo - 2017