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Use Document search to find words or phrases in any publicly-available complaint documentation, including complaint filings, eligibility determinations, appraisals, agreements, compliance reports, monitoring reports, and more. Each result links back to its relevant complaint as well as the document itself. Contact us if you have any questions or need any help.

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  1. Complaint > Amaggi Expansion-01/IFC Executive Vice President Request

    Compliance Report: English

    ...child labor; ƒ have pest management practices that contravened IFC’s pest management policy (OP4.09 Pest Management); ƒ finance farms with land conflicts; ƒ adversely affect land belonging to indigenous peoples; and ƒ adversely affect conservation units (which includes avoiding designated protected areas and respecting natural habitat conversion restrictions in Brazilian law). Additionally, farmers had to provide access to Amaggi for auditing purposes. IFC documents reviewed indi...

    IFC Compliance Advisor/Ombudsman - Brazil
  2. Complaint > Bridge International Academies-01/Kenya

    Eligibility: CAO Assessment Report - Bridge-01/Kenya - March 2019 - English

    ...children with disabilities, Bridge expressed that their schools have integrated children living with disabilities and that their advocacy work on this issue has been featured in several regional and national media outlets. Bridge highlighted that, like many other schools, it faces many challenges in serving children with disabilities. However, they said the successes achieved by children with disabilities at Bridge is a demonstration of Bridge’s efforts to ensure that children living with disabi...

    IFC Compliance Advisor/Ombudsman - Kenya - 2019
  3. Complaint > Salala Rubber Corporation-01/Margibi and Bong

    Filing: CAO Complaint - Liberia - Salala Rubber Corporation 01

    ...child to school costs money.154 For instance, when our children attend public school, we contribute a fee which helps pay for the teacher or materials.155 Many of us also have to pay boarding fees due to the distance that the schools are located from our villages.156 SRC argues that its schools are open to all children, but the reality is that preference is given to employee’s children.157 60. These facts mean that accessing company sch...

    IFC Compliance Advisor/Ombudsman - Liberia - 2019
  4. Complaint > Lonmin-02/Marikana

    Filing: Complaint regarding Lonmin project

    ...children; four are my biological children, one is an adopted child and one is a nephew. The children go to Rakgatla High School and [REDACTED] crèche. 3. We have electricity in the yard but it often cuts. When the electricity cuts the children do not go to school because they cannot bath in cold water. 4. We live close to a smelter, the smoke fills the air with smog and affects our breathing. I worry about how I will travel if it rains because the dirt roads flood and make it diff...

    IFC Compliance Advisor/Ombudsman - South Africa - 2015
  5. Complaint > Wilmar Group-01/West Kalimantan

    Filing: Procedural irregularities and standards violations in IFC support for Wilmar Trading, July 18, 2007

    ...Child Labour (March 1998); and Policy on Disclosure of Information (September 1988).12 The same logic that led Project 24644 to be classed as Category B, because there would be wider effects along the supply chain, should have led to Projects 20348 and 25532 being classed as at least Category B if not Category A projects. Indeed IFC staff explicitly noted that there would be supply chain effects from the latter investment guarantee (Project 25532) noting that the investment ‘will facilitate the ...

    IFC Compliance Advisor/Ombudsman - Indonesia
  6. Complaint > Yanacocha-02/Cajamarca

    Eligibility: Independent Investigation into the Mercury Spill of June 2, 2000 in the Vicinity of San Juan, Choropampa and Magdalena, Peru - June 2000

    ...Laboratory Analysis of Human Samples for Mercury Blood and urine samples from the first group of patients treated for mercury intoxication were sent to the CICOTOX laboratory in Lima. Because results took 15-20 days, a CICOTOX laboratory was established at RHC using equipment donated by Minera Yanacocha to measure total mercury in human samples. The new laboratory at RHC was established and staffed by Dr. Rosalia Anaya Pajuelo and Dr. Edgar Valentin from the National University of San Marcos. Th...

    IFC Compliance Advisor/Ombudsman - Peru
  7. Complaint > Yanacocha-03/Cajamarca

    Eligibility: Independent Investigation into the Mercury Spill of June 2, 2000 in the Vicinity of San Juan, Choropampa and Magdalena, Peru - June 2000

    ...Laboratory Analysis of Human Samples for Mercury Blood and urine samples from the first group of patients treated for mercury intoxication were sent to the CICOTOX laboratory in Lima. Because results took 15-20 days, a CICOTOX laboratory was established at RHC using equipment donated by Minera Yanacocha to measure total mercury in human samples. The new laboratory at RHC was established and staffed by Dr. Rosalia Anaya Pajuelo and Dr. Edgar Valentin from the National University of San Marcos. Th...

    IFC Compliance Advisor/Ombudsman - Peru
  8. Complaint > Nicaragua Sugar Estates Limited-01/Leon and Chinandega

    Agreement: English

    ...Laboratory monitoring of critical renal function and disease progression Accurate staging and ongoing clinical management of CRI relies on precise laboratory monitoring of renal function. 4.2.1 Availability of laboratory reagents for renal function tests Renal function testing requires an uninterrupted supply of laboratory reagents (reactants) to measure creatinine, uric acid, calcium, phosphorus, and electrolytes. INSS along with MINSA have been unable to secure the pro...

    IFC Compliance Advisor/Ombudsman - Nicaragua
  9. Complaint > Dinant-01/CAO Vice President Request

    Compliance Report: English

    ...labor overtime issues and status of completion of Labor Audit by labor consultants. September 2012 Environmental Specialist documents advance to the ESAP. November 2012 Further discussion with Dinant and consultants, to develop a comprehensive approach and build management capacity for Dinant to manage risks (political, soc...

    IFC Compliance Advisor/Ombudsman - Honduras
  10. Complaint > Lydian Intl3-01/Gndevaz & Jermuk

    Compliance Report: English

    ...Labor influx ESIA considers Negative change in people’s view of Jermuk as a Identified impacts of worker spa town due to labor influx noted as having accommodation on potential “long-term effects in terms of number of local communities, visitors arriving in the town and on overall including Jermuk. economic activity and opportunities for tourist (Chapter 6.21) sector grow...

    IFC Compliance Advisor/Ombudsman - Armenia - 2017
  11. Complaint > Oyu Tolgoi-02/Khanbogd

    Agreement: MDT/IEP Final Report - January 2017 - English

    ...children. We do not have enough money to send our children to school, on top of it OT’s impacts are causing pressure on our lives. What we want is to get our homeland rehabilitated and impacts compensated. We need help in order make our children get a good education and job place. As long as OT exists, it will continue affect our land, our life and our children’s livelihood every single moment of its operation. I do really want to get help to give my ...

    IFC Compliance Advisor/Ombudsman - Mongolia
  12. Complaint > Oyu Tolgoi-01/Khanbogd

    Agreement: MDT/IEP Final Report - January 2017 - English

    ...children. We do not have enough money to send our children to school, on top of it OT’s impacts are causing pressure on our lives. What we want is to get our homeland rehabilitated and impacts compensated. We need help in order make our children get a good education and job place. As long as OT exists, it will continue affect our land, our life and our children’s livelihood every single moment of its operation. I do really want to get help to give my ...

    IFC Compliance Advisor/Ombudsman - Mongolia
  13. Complaint > Nicaragua Sugar Estates Limited-01/Leon and Chinandega

    Agreement: Full Report

    ...Laborda, R. y García, A.M., en Neurotóxicos en el ambiente laboral: criterios de clasificación y listado provisional.) 7. Ley General de Seguridad Social (Spain) 8. Spanish Royal Decree 27 Internal trainings at ISA include induction programs specific to applicators, in which workers learn which chemicals they wil...

    IFC Compliance Advisor/Ombudsman - Nicaragua
  14. Complaint > Nicaragua Sugar Estates Limited-01/Leon and Chinandega

    Agreement: Full Report

    ...children of cane workers with known CKD, nieces and nephews of affected workers whose parents are not affected, and children whose parents have never worked in sugar cane. Approximately 100 children will be studied with equal numbers of males and females. 7. Post-mortem renal biopsy There is potential utility in obtaining kidney biopsies early in the course of the disease or in people without clinical manifestations to determine if early pathologic abnormalities are present. However, since renal...

    IFC Compliance Advisor/Ombudsman - Nicaragua
  15. Complaint > Interagua-01/Guayaquil

    Filing: Queja con respecto el proyecto del International Water Services Guayaquil – Interagua C. Ltda. en Guayaquil, Ecuador, 14 de enero de 2008

    ...Laboratorio de la Universidad Católica Santiago de Guayaquil examinó muestras de agua de las escuelas del sector, y declaró que el agua no era apta para el consumo humano en ninguna de las escuelas. 79 Sin embargo, Interagua mantenía que su servicio no era deficiente y que el agua proveída era realmente potable, señalando a las muestras probadas en su laboratorio que indican un 100% de cumplimiento con normas contractuales. 80 Su implicación en esta declaración es que la contaminación del agua o...

    IFC Compliance Advisor/Ombudsman - Ecuador
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