Interagua-01/Guayaquil | Accountability Console
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Interagua-01/Guayaquil

Issues

Community health and safety

Description: Complaint raises concerns related to public health and safety including incidents of or an increase in accidents, release of hazardous materials, and spread of diseases. Concerns related to retaliation and/or violence are not included.

Complaints with this Issue: 260

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Consultation and disclosure

Description: Complaint raises concerns regarding inadequate or absent consultation about or disclosure of project information, including project impacts and/or mitigation plans.

Complaints with this Issue: 388

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Human rights

Description: Complaint frames concerns using the language of human rights violations.

Complaints with this Issue: 57

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Other

Description: Complaint raises concerns about impacts that do not fit in one of the other categories. Complaints about which there is no publicly available information regarding the issues raised are also included.

Complaints with this Issue: 466

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Pollution

Description: Complaint raises concerns about releases of pollutants related to the project, including hazardous or non-hazardous chemicals, minerals, metals, pathogens, odors, noise, vibration, radiation, light, and heat.

Complaints with this Issue: 176

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Water

Description: Complaint raises concerns about access to or availability of water. Concerns related to water pollution are not included.

Complaints with this Issue: 165

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Sectors

Infrastructure

Description: Project relates to construction or improvement of large structures, facilities, or public works projects. Examples include roads and other transportation projects, sanitation and water treatment facilities, power plants, and industrial facilities.

Complaints in this Sector: 510

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Project

Name: Interagua-01/Guayaquil

Investments: IFC 3901

Client:

Support: Risk Guarantee

Country: Ecuador

Complaint

IAM: Compliance Advisor/Ombudsman (CAO)

ID: 84

Date Filed: Jan. 1, 2008

Date Closed: Jan. 31, 2011

Status: Closed With Outputs

Complaint Stages

Filing

Jan. 1, 2008

Filing

Status:

Start Date: Jan. 1, 2008

Registration

Not Undertaken

Registration

Status: Not Undertaken

Start Date: None

Eligibility

Jan. 1, 2008 -

Jan. 22, 2008

Eligibility

Status: Completed

Start Date: Jan. 1, 2008

End Date: Jan. 22, 2008

Dispute Resolution

Oct. 1, 2008 -

July 1, 2010

Dispute Resolution

Status: Completed

Start Date: Oct. 1, 2008

End Date: July 1, 2010

Compliance Review

Not Undertaken

Compliance Review

Status: Not Undertaken

Explanation: Case closed in earlier stage, Complaint settled in Dispute Resolution, so Compliance Review not offered

Has Compliance Report: No

Non-Compliance Found: No

Monitoring

July 1, 2010 -

Oct. 1, 2010

Monitoring

Status: Completed

Start Date: July 1, 2010

End Date: Oct. 1, 2010

Closed

Jan. 31, 2011

Timeline

Documents

Name Date Category Description
Acta de Acuerdo 1 - 13 de noviembre de 2008 Agreement 081113_ActadeAcuerdo_1_Espanol.pdf
Acta de Acuerdo 2 - 11 de febrero de 2009 Agreement 090225_ActaDeAcuerdo_2_Espanol.pdf
Acta de Acuerdo 3 - 12 y 13 de mayo Agreement 090513_ActadeAcuerdo3_Espanol.pdf
Acta de Acuerdo 4 - 10 de junio de 2009 Agreement 090610_ActadeAcuerdo4_Espanol.pdf
Acta de Acuerdo 5 - 2 de julio de 2009 Agreement July2009agreementSpanish.pdf
Acta de Acuerdo 6 - 15 de septiembre de 2009 Agreement Agreement6Spanish.pdf
Acta de Acuerdo 7 - 17 de diciembre de 2009 Agreement Agreement7SpanishDec172009.pdf
Acta de Acuerdo 8 - 25 y 26 de febrero de 2010 Agreement ActadelaMesadedialogoInteraguaSpanish.pdf
Acta de Acuerdo 9 - 14 de julio de 2010 Agreement FinalAgreement9-Jul142010Spanish.pdf
English Eligibility English
English Closing Report InteraguaClosureReport_FINAL_Jan2011.pdf
English Footnotes Filing InteraguaComplaintFootnotes_Translation_English.pdf
English Part 1 Filing English Part 1
English Part 2 Filing InteraguaCompliantTranslation_Part2_English.pdf
Espanol Eligibility InteraguaFinalAssessmentReport_ESPANOL.pdf
Espanol Closing Report InteraguaClosureReport_FINAL_ESPANOL_Jan2011.pdf
Final Agreement 9, July 14, 2010 Agreement Final Agreement 9, July 14, 2010
Memorandum of Agreement 1 - November 13, 2008 Agreement 081113_MemorandumofAgreement_1_ENGLISH.pdf
Memorandum of Agreement 2 - February 11, 2009 Agreement 090225_MemorandumofAgreement_2_English.pdf
Memorandum of Agreement 3 - May 12 & 13, 2009 Agreement 090513_MemorandumofAgreement3_English.pdf
Memorandum of Agreement 4 - June 10, 2009 Agreement 090610Agreement4English.pdf
Memorandum of Agreement 5 - July 2, 2009 Agreement July2009agreementEnglish.pdf
Memorandum of Agreement 6 - September 15, 2009 Agreement Memorandum of Agreement 6 - September 15, 2009
Memorandum of Agreement 7 - December 17, 2009 Agreement Memorandum of Agreement 7 - December 17, 2009
Memorandum of Agreement 8 - February 25-26, 2010 Agreement Memorandum of Agreement 8 - February 25-26, 2010
Queja con respecto el proyecto del International Water Services Guayaquil – Interagua C. Ltda. en Guayaquil, Ecuador, 14 de enero de 2008 Filing Queja con respecto el proyecto del International Water Services Guayaquil – Interagua C. Ltda. en Guayaquil, Ecuador, 14 de enero de 2008
Resumen del Acuerdo - 7 de noviembre de 2008 Agreement 081107_CAOunderstandingmeetingbetweenparties_SPANISH.pdf