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Use Document search to find words or phrases in any publicly-available complaint documentation, including complaint filings, eligibility determinations, appraisals, agreements, compliance reports, monitoring reports, and more. Each result links back to its relevant complaint as well as the document itself. Contact us if you have any questions or need any help.

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  1. Complaint > DRC High Priority Roads Reopening and Maintenance (2nd Additional Financing)

    Eligibility: Inspection Panel Report and Recommendation(English)

    ...vices to the Contractor; (ii) child labor; and (iii) harm to Indigenous Peoples communities, including alleged desecration of graves. 9. Both during and after the first mission, the Requester demanded, orally and in writing, to be given employment under the Project and/or payment for his “investigative services” in connection with the complaint. Bank Management has not agreed to these demands. III. PROJECT BACKGROUND 10. The Project. The High-Priority Roads ...

    WB Inspection Panel - Democratic Republic of Congo - 2017
  2. Complaint > Yacyreta Hydroelectric Project

    Eligibility: Additional Review (English)

    ...vices already present were removed from those areas by the authorities and not replaced; or (b) whether it was reasonable to expect, in the absence of the Yacyretá project, that additional services now missing in the areas would have in fact been provided by the authorities. As for point (a), we are not aware of any elimination of previously existing services. As for point (b), our understanding is that at least a portion of the areas in question would probably have remained marginalized since t...

    WB Inspection Panel - Argentina, Paraguay - 1996
  3. Complaint > Private Sector Development and Competitiveness Project, First Request

    Eligibility: 54-Second Eligibility Report (English)

    ...vice). 75 64. Concerning the proposed strategy to tackle public enterprise reforms actions, Management stated that in October 2009, COPIREP hired a consultant (Core Advice) to help the Government think through the social costs of public enterprise reform. 76 On December 19, 2009, this consultant met with the Government’s Economic and Reconstruction Commission (ECOREC) on the social dimension of public enterprises reform and highlighted the urgency to tackle this i...

    WB Inspection Panel - Democratic Republic of Congo - 2009
  4. Complaint > Phase 1B of Lesotho Highlands Water Project, 1st Request

    Eligibility: 12-Eligibility Report (English)

    ...President of receipt of the Request (meaning “Registration” under the Panel’s Operating Procedures).2 THE LOAN The Bank’s Executive Directors approved a loan of USD45 million equivalent for Phase 1B on June 4, 1994.3 The borrower of record is the Lesotho Highlands Development Authority (LHDA) but the loan will be serviced directly by the Trans Caledon Tunnel Authority (TCTA) on behalf of South Africa. The Bank is accepting guarantees of performance and repayme...

    WB Inspection Panel - Lesotho - 1998
  5. Complaint > Coal Sector Mitigation Project and Coal Sector Rehabitation Project

    Eligibility: 23-Eligibility Report (English)

    ...vices in resettlement sites – education and health: “lack of capability of securing other services (e.g. education)” (p. 3 of Request). 59. At Pindra, a school building with five class rooms has been constructed, but there has been considerable delay in getting the Bihar (now Jharkand) state government to allocate teachers. CIL has the position that while they should furnish the buildings for services such as schools and clinics in the resettlement sites, it is the responsibility of ...

    WB Inspection Panel - India - 2001
  6. Complaint > Forest Concession Management and Control Pilot Project

    Eligibility: 36-Management Report and Recommendation (English)

    ...President’s Memorandum on Adaptable Lending, 1997 and subsequent directives on Learning and Innovation Loans (LILs). 1 OP 4.36 (Forestry) issued in September 1993 applies to this Project because the Credit financing the FCMCPP was approved in June 2000 while the current Bank Policy OP/BP 4.36 (Forests) was issued in November 2002. vi I. INTRODUCTION 1. On February 4, 2005, the Inspec...

    WB Inspection Panel - Cambodia - 2005
  7. Complaint > Transitional Support for Economic Recovery Credit and Emergency Economic and Social Reunification Support Project

    Eligibility: 37 - Management Report and Recommendations (French)

    ...President de fa Republique, resVice-Presidents de la Republique, les Ministres et les Arti~le 3 Vice-Ministres, specialement en ses articles 10,50 et 54 ; Vu l'Arrete CAB/MIN/AF.F-E.T./194/MAS/02 du 14 mai 2002 Les detenteurs des anciens titres forestiers ...

    WB Inspection Panel - Democratic Republic of Congo - 2005
  8. Complaint > Petroleum Development and Pipeline Project, and Petroleum Environment Capacity Enhancement Project

    Eligibility: 27-Management Report and Recommendation (English)

    ...vice on highly risky and contentious projects with serious and multidimensional environmental concerns, Management would welcome an opportunity to discuss with the Inspection Panel what constitutes “independent” advice in the context of the Pipeline Project and CAPECE. The IAG and the ECMG report to the Bank and to the IFC for contractual purposes. Given the nature of their contractual arrangements, they do provide an independent check on the projects. They provide advice resulting from their ow...

    WB Inspection Panel - Cameroon - 2002
  9. Complaint > South-West Corridor Road Project

    Eligibility: Eligibility Assessment Report for PSI (English)

    ...vice (provided by three companies), providing a door to door service to the town centre. For this reason, the project did not envisage providing a bus shelter near Martuk, since there was no urgent need for it. 5.4 There are no toilet facilities at the bus stops. The ...

    EBRD Project Complaint Mechanism - Kazakhstan
  10. Complaint > National Drainage Program Project

    Eligibility: 34-Management Report and Recommendation (English)

    ...vices. The Bank will emphasize the modernization of infrastructure – including canal re-modeling and the use of measuring devices, which are inte- gral for moving to a more flexible, accountable, transparent and monitorable service delivery paradigm. Pillar 4: On-farm Productivity 48. The Bank will continue to invest in the on-farm services (land leveling, watercourse lining, and introduction of new technologies through private-public partnerships) which are essential for agricultural diver...

    WB Inspection Panel - Pakistan - 2004
  11. Complaint > Yacyreta Hydroelectric Project

    Eligibility: Inspection Panel Report and Recommendation(English)

    ...Vice President and Cecretary December 26,1996 INSPECTION PANEL Reauest for Insoection Argentina/Paramav: Yacvretá Hvdroelectric Project Panel Report and Recommendation Attached is a memorandum from the Acting Executive Cecretary of the Inspection Panel dated December 24,1996, transmittin...

    WB Inspection Panel - Argentina, Paraguay - 1996
  12. Complaint > Land Administration Project

    Eligibility: 38-Management Report and Recommendation (English)

    ...Vice President, does not change the PDO nor associated outcome targets. The restructuring is fully consistent with the Action Plan presented in Section V of this Report. 12. Specifically, Project restructuring includes: (i) changing implementation arrangements, including designation of the Property Institute as the Project’s Implementing Agency; (ii) replacing references to the National Registry and Cadastral System (Sistema Integrado Nacional de Registros y Catastro, or SINREC) agreement in...

    WB Inspection Panel - Honduras - 2006
  13. Complaint > Rural Water Supply and Sanitation Project for Low Income States - Second Request

    Eligibility: Inspection Panel Report and Recommendation

    ...vices for the rural poor, using a decentralized approach to ensure inclusion and equity, promoting a high level of service through house connections and introducing new management models for service delivery. This Project has targeted the most underdeveloped and low-income states with a very low level of access to tap- supplied drinking water. As per the 2011 census, tap water coverage was only 2.6 percent in Bihar, 3.7 percent Jharkhand, 6.8 percent in Assam and 20.2 percent UP, whereas coverag...

    WB Inspection Panel - India - 2018
  14. Complaint > Rural Water Supply and Sanitation Project for Low Income States - First Request

    Eligibility: Inspection Panel Report and Recommendation

    ...vices for the rural poor, using a decentralized approach to ensure inclusion and equity, promoting a high level of service through house connections and introducing new management models for service delivery. This Project has targeted the most underdeveloped and low-income states with a very low level of access to tap- supplied drinking water. As per the 2011 census, tap water coverage was only 2.6 percent in Bihar, 3.7 percent Jharkhand, 6.8 percent in Assam and 20.2 percent UP, whereas coverag...

    WB Inspection Panel - India - 2018
  15. Complaint > DRC High Priority Roads Reopening and Maintenance (2nd Additional Financing)

    Eligibility: Management Report and Recommendation(English)

    ...vice providers (for medical, psycho-social, legal/security, livelihood, and other forms of support) in the project area, and contract at least one of them to provide support and referrals. Service providers and/or reporting mechanisms should be identified/established as early as possible in project implementation so that survivors have a resource available if needed. The goal of service providers—other than law enforcement or other legal services—is to provide services, not to substant...

    WB Inspection Panel - Democratic Republic of Congo - 2017
  16. Complaint > Amaravati Sustainable Capital City Development Project

    Eligibility: Inspection Panel Third Report and Recommendation(English)

    ...vices through the gains from higher land values and the rezoning of land to residential/commercial use. Where used appropriately, LP is a means to manage city expansion and to minimize ad hoc sprawl on urban fringes. Typically, the resulting land assembled through LP is of higher density and better serviced (with properly sized roads, better connectivity, amenities and basic services) than the earlier individual land parcels. Global experience. The use of LP as an instrument for land assemb...

    WB Inspection Panel - India - 2017
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