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Use Document search to find words or phrases in any publicly-available complaint documentation, including complaint filings, eligibility determinations, appraisals, agreements, compliance reports, monitoring reports, and more. Each result links back to its relevant complaint as well as the document itself. Contact us if you have any questions or need any help.

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  1. Complaint > Lukoil Overseas-02/Berezovka

    Appraisal: English

    ...Vice President has the discretion to request the compliance arm of CAO, CAO Compliance, to appraise the concerns raised in the complaint for a compliance audit of IFC or MIGA. Alternatively, a compliance audit can be initiated by request from the President of the World Bank Group or the senior management of IFC or MIGA. A CAO Compliance appraisal is a preliminary investigation to determine whether the CAO should proceed to a compliance audit of IFC or MIGA. Through CAO Compliance appraisals, the...

    IFC Compliance Advisor/Ombudsman - Kazakhstan
  2. Complaint > Vishnugad Pipalkoti Hydro Electric Project

    Management Response: Summary of Management Actions(English)

    ...President Bank Group Senior Management Vice Presidents, Bank, IFC and MIGA Directors and Department Heads, Bank, IFC and MIGA This document has a restricted distribution and may be used by recipients only in the performance of their official duties. Its contents may not otherwise be disclosed without World Bank Group authorization. The Tables below summarize the Actions proposed by Management in its Report and Recommendations. Table A includes actions that address the Panel’s findings ...

    WB Inspection Panel - India - 2012
  3. Complaint > Agri-Vie Fund-01/Kiboga

    Filing: Letter of complaint regarding New Forests Company, Luwunga Plantation; IFC financing via Agri-Vie Fund PCC (Project Number: 27674), December 20, 2011

    ...President of the World Bank. In this context, Oxfam has met with Mr. Lars Thunell and Mr. Oscar Chemerinski (together with members of their respective staffs). A primary focus of these conversations has been how IFC can assist in achieving redress for the affected communities. Please see attached correspondence between Oxfam and IFC relating to this matter. Also attached is correspondence with the President of the World Bank. Outcome sought by the complainants The primary concern of the affected...

    IFC Compliance Advisor/Ombudsman - Uganda - 2011
  4. Complaint > Ingenio Montelimar-01/Montelimar Environs

    Agreement: Final Agreement with Annexes - Montelimar 01 - October 2019 - English

    ...vice to Managua for their medical appointments and hemodialysis services, as well as support with food allowances and in some cases, transportation vouchers to leave their communities to get to the bus stop for transportation to Managua. 4.2.3 The Manantial de Agua Viva Multiple Service Garment Cooperative, R.L. (COSEMUNAV, R.L. – Cooperativa Textil de Servicios Múltiples Manantial de Agua Viva, R.L.) was created, made up of one hundred and seventy two members, who ...

    IFC Compliance Advisor/Ombudsman - Nicaragua
  5. Complaint > India Infrastructure Fund-01/Dhenkanal District

    Filing: Letter of Complaint from Odisha Chas Parivesh Surekhsa Parishad and the Delhi Forum, April 15, 2011

    ...Vice President Meg Taylor Compliance Advisor/Ombudsman International Finance Corporation 2121 Pennsylvania Ave NW Washington DC 20433 USA Fax: +1 202 522-7400 Email: cao-compliance@ifc.org Dear Vice President Taylor, We, the Odisha Chas Parivesh Surekhsa Parishad and the Delhi Forum would like to bring to your attention our complaint over the serious concerns associated with the IFC’s lending through financial intermediaries (FIs) in India. Odisha Chas Parivesh Surekhsa Parishad (Odisha Agricult...

    IFC Compliance Advisor/Ombudsman - India - 2011
  6. Complaint > Agrokasa-01/Ica

    Closing Report: Agrokasa Ombudsman Conclusion Report, April 2011

    ...Vice President agreed to conclude the (large and small exporters, Ombudsman process with a time-limited municipalities, population in general). intervention to catalyse establishment of a Transparency water dialogue, and to pursue a CAO 9 Exchange of information among the compliance appraisal of IFC’s due diligence water users associations about the in re...

    IFC Compliance Advisor/Ombudsman - Peru - 2011
  7. Complaint > Lukoil Overseas-02/Berezovka

    Eligibility: Russian

    ...Vice President, Operations and Activng Executive Vice President John Butler, IFC, Karachaganak Project Officer Lubomir Varbanov, IFC, Senior Investment Specialist Issak Sekeev, Outreach, КРО Paulo Campelli, General Director, KPO Cameron Crawford, Operations Director, KPO Jack Hinton, KIO (КРO) 10 7. Для решения проблем жители Березовки поддерживали контакт со следующими лицами в САО: Meg Taylor, ...

    IFC Compliance Advisor/Ombudsman - Kazakhstan
  8. Complaint > PT Weda Bay Nickel-01/Weda Bay

    Appraisal: CAO Appraisal for Audit of MIGA: Case of MIGAs Guarantee Linked to the Engineering and Feasibility Phase of Developing the PT Weda Bay Nickel Project, October 3, 2011

    ...President of the World Bank Group, the senior management of IFC or MIGA, or at the discretion of the CAO Vice President. A CAO compliance appraisal is a preliminary investigation to determine whether the CAO should proceed to a compliance audit of IFC/MIGA. Through CAO compliance appraisals, the CAO ensures that compliance audits of IFC/MIGA are initiated only for those cases that may raise substantial concerns regarding social or environmental outcomes. A compliance audit is concerned with asse...

    IFC Compliance Advisor/Ombudsman - Indonesia - 2011
  9. Complaint > AES PNG-01/Roku Village

    Appraisal: CAO Compliance Appraisal Report AES-PNG- April_27_2015

    ...vice president, IFC/MIGA management, or the president of the World Bank Group. The focus of the CAO compliance function is on IFC and MIGA, not their client. This applies to all IFC’s business activities, including the real sector, financial markets and advisory. CAO assesses how IFC/MIGA assured itself/themselves of the performance of its business activity or advice, as well as whether the outcomes of the business activity or advice are consistent with the intent of the relevant policy provisio...

    IFC Compliance Advisor/Ombudsman - Papua New Guinea - 2015
  10. Complaint > PNG SEZ-01/Madang Province

    Appraisal: CAO Appraisal Report: IFC Advisory Services to Government of Papua New Guinea (Special Economic Zones), August 29, 2014

    ...Vice President, IFC/MIGA management, or the President of the World Bank Group. The focus of CAO compliance is on IFC and MIGA, not their client. This applies to all IFC’s business activities including the real sector, financial markets, and advisory services. CAO assesses how IFC/MIGA assured itself/themselves of the performance of its/their business activity or advice, as well as whether the outcomes of the business activity or advice are consistent with the intent of the relevant policy provis...

    IFC Compliance Advisor/Ombudsman - Papua New Guinea - 2014
  11. Complaint > Lukoil Overseas-03/Berezovka

    Appraisal: Appraisal Report: Case of Green Salvation/ Residents in the Village of Berezovka III, Karachaganak Project, Kazakhstan, October 16, 2009

    ...Vice President has the discretion to request the compliance arm of CAO, CAO Compliance, to appraise the concerns raised in the complaint for a compliance audit of IFC or MIGA. Alternatively, a compliance audit can be initiated by request from the President of the World Bank Group or the senior management of IFC or MIGA. A CAO Compliance appraisal is a preliminary investigation to determine whether the CAO should proceed to a compliance audit of IFC or MIGA. Through CAO Compliance appraisals, the...

    IFC Compliance Advisor/Ombudsman - Kazakhstan
  12. Complaint > Hidromaule-01/San Clemente

    Appraisal: CAO Compliance Appraisal Report Hidromaule - June 25, 2015 - English

    ...vice president, IFC/MIGA management, or the president of the World Bank Group. The focus of the CAO compliance function is on IFC and MIGA, not their client. This applies to all IFC’s business activities, including the real sector, financial markets and advisory. CAO assesses how IFC/MIGA assured itself/themselves of the performance of its business activity or advice, as well as whether the outcomes of the business activity or advice are consistent with the intent of the relevant policy provisio...

    IFC Compliance Advisor/Ombudsman - Chile - 2015
  13. Complaint > Pronaca Expansion-01/Santo Domingo de los Tsachilas

    Appraisal: English

    ...President of the World Bank Group, the senior management of IFC I or MIGA, or at the discretion of the CAO Vice President. A CAO compliance appraisal is a preliminary investigation to determine whether the CAO should proceed to a compliance audit of IFC/MIGA. Through CAO compliance ompliance appraisals, the CAO ensures that compliance ompliance audits of IFC/MIGA are initiated only for those cases that may raise substantial concerns regarding social or environmental...

    IFC Compliance Advisor/Ombudsman - Ecuador - 2011
  14. Complaint > Petroleum Development and Pipeline Project, Management of the Petroleum Economy Project, and Petroleum Sector Management Capacity Building Project

    Filing: 22-Request for Inspection (English)

    ...President of the World Bank himself and various Bank departments to draw their special attention to the problems described above (see examples of related correspondence and documentation). Furthermore, Deputy Ngarlejy YORONGAR, our constitutionally elected representative, took part in the following activities in 1999: Ø Seminars organized by the World Bank in Paris, chaired by Mr. Jean-Louis Sarbib, Vice President of the World Bank for Africa, and by Mr. Patrice Dufour, the Represe...

    WB Inspection Panel - Chad - 2001
  15. Complaint > Bank Alfalah-01/Saddar Karachi

    Appraisal: CAO Compliance Appraisal Report, Bank Alfalah - November 20, 2015

    ...vice president, IFC/MIGA management, or the president of the World Bank Group. The focus of the CAO compliance function is on IFC and MIGA, not their client. This applies to all IFC’s business activities, including the real sector, financial markets and advisory. CAO assesses how IFC/MIGA assured itself/themselves of the performance of its business activity or advice, as well as whether the outcomes of the business activity or advice are consistent with the intent of the relevant policy provisio...

    IFC Compliance Advisor/Ombudsman - Pakistan - 2015
  16. Complaint > Agrokasa-01/Ica

    Appraisal: Appraisal Report: Case of IFC Involvement with Agrokasa/Corporacion Drokasa, June 22, 2010

    ...President of the World Bank Group, the senior management of IIFC FC or MIGA, or at the discretion of the CAO Vice President. A CAO Compliance appraisal is a preliminary investigation to determine whether the CAO should proceed to a compliance audit of IFC or MIGA. Through CAO Compliance appraisals, the CAO ensures that compliance audits of IFC or MIGA are initiated only for those cases with substantial concerns oncerns regarding social or environmental outcomes. A compliance audit is conce...

    IFC Compliance Advisor/Ombudsman - Peru - 2010
  17. Complaint > Lydian Intl3-02/Gndevaz

    Appraisal: English

    ...vice president, IFC/MIGA management, or the president of the World Bank Group. The focus of the CAO compliance function is on IFC and MIGA, not their client. This applies to all IFC’s business activities, including the real sector, financial markets and advisory. CAO assesses how IFC/MIGA assured itself/themselves of the performance of its business activity or advice, as well as whether the outcomes of the business activity or advice are consistent with the intent of the relevant policy provisio...

    IFC Compliance Advisor/Ombudsman - Armenia - 2015
  18. Complaint > Pando Montelirio-01/Chiriqui

    Appraisal: English

    ...President of the World Bank Group, the senior management of IFC or MIGA, or at the discretion of the CAO Vice President. A CAO compliance appraisal is a preliminary investigation to determine whether the CAO should proceed to a compliance audit of IFC/MIGA. Through CAO compliance appraisals, the CAO ensures that compliance audits of IFC/MIGA are initiated only for those cases that may raise substantial concerns regarding social or environmental outcomes. A compliance audit is concerned with asse...

    IFC Compliance Advisor/Ombudsman - Panama - 2012
  19. Complaint > Wilmar Group-01/West Kalimantan

    Appraisal: CAO Appraisal Report II "Group 2 Issues" for Audit of IFC, March 2009

    ...President of the World Bank Group, the senior management of IFC or MIGA, or at the discretion of the CAO Vice President. A CAO Compliance appraisal is a preliminary investigation to determine whether the CAO should proceed to a compliance audit of IFC or MIGA. Through CAO Compliance appraisals, the CAO ensures that compliance audits of IFC or MIGA are initiated only for those cases with substantial concerns regarding social or environmental outcomes. A compliance audit is concerned with assessin...

    IFC Compliance Advisor/Ombudsman - Indonesia
  20. Complaint > Private Sector Development and Competitiveness Project, First Request

    Management Response: 54-Management Response (English)

    ...Vice President of DRC, 0306/RDC/VPR/CSC/EIC/PK/06, Letter to Managing Director of Gécamines, Issue of mass lay-off at Gécamines, named “Voluntary Departure Pro- gram”, in the framework of the restructuring of this public enterprise in 2003, June 2006 State Minister to the President, PR/MIN.ET/058/vk/2007, Letter to the Prime Minister, Issue of 10,655 Gécamines’ workers laid off in 2003, April 10, 2007 Gécamines, ADG/394/2007, Letter to the State Minister to the President, regarding his letter PR...

    WB Inspection Panel - Democratic Republic of Congo - 2009