Complaint > Giza North Power Project

Registration: 85-Notice of Registration (English)

...Request for Inspection Arab Republic of Egypt: Giza North Power Project (P116194) Receipt of Request On February 21, 2013, the Inspection Panel received a Request for Inspection (here<;rlter "the Request")' related to the Arab Republic of Egypt: Giza North Power Project (GNPP or "the Project"). The Requesters The Request was submitted by the Egyptian Association for Collective Rights and seven ...

Complaint > Rural Water Supply and Sanitation Project for Low Income States - Second Request

Registration: Notice of Registration(English)

...Request for Inspection (“the Request”) of the India Rural Water Supply and Sanitation Project for Low Income States (RWSSP) (“the Project”). The Request was submitted by 130 Santhali and Ho tribal community members (“the Requesters”) from a village in the state of Jharkhand, India. The Requesters asked for confidentiality. 2. The Requesters are concerned about the construction of an elevated storage reservoir (ESR) in their vill...

Complaint > CIFI-01/Hidro Santa Cruz

Eligibility: CAO Assessment Report CIFI - May 18_2016 - English

...President of the World Bank Group. Its mandate is to assist in addressing complaints by people affected by IFC and MIGA projects in a manner that is fair, objective and constructive and to enhance the social and environmental outcomes of projects in which IFC and MIGA play a role. For more information about CAO, please visit www.cao-ombudsman.org 2 TABLE OF CONTENTS LIST OF ACRONYMS ...................

Complaint > Ingenio Montelimar-01/Montelimar Environs

Agreement: Signed Agreement with annexes- Montelimar 01 - English

...request the meeting. 6.3 Extraordinary meetings are to be held whenever necessary at the request of either one of the parties, indicating the matter to be addressed. 6.4 Requests for an ordinary or extraordinary meeting are to be made by e-mail, in writing or by phone call to Human Resources or CSR. 7. RECEIPT AND PROCESSING OF COMPLAINTS 7.1 AMBED can submit claims by former workers, active workers and members of the communities. 7.2 Although the CM accepts verbal or written ...

Complaint > Transport Sector Development Project - Additional Financing

Registration: Notice of Registration (English)

...Request does not concern issues of procurement, and (vii) the Request is not the same as a previous Request on which the Panel has already made a recommendation. The concerns raised in the Request were brought to World Bank Management's attention when the Request was first submitted to the Panel in December 2014. The Panel understands that the Bank undertook several missions after this date. In the Request received by the Panel on September 11, 2015, the Requesters claim that their ...

Complaint > Nairobi Metropolitan Services Improvement Project

Registration: Notice of Registration

...Request for Inspection (the "Request") of the Nairobi Metropolitan Services Improvement Project (P107314) (the "Project") in Kenya. The Request was submitted by three residents of the Muthurwa area (the "Requesters") in Nairobi, Kenya. The Requesters asked the Panel to keep their identities confidential. The Requesters claim intimidation and threats. 2. The Requesters' concerns relate to plans to redevelop the area in which they live. ...

Complaint > Amaravati Sustainable Capital City Development Project

Registration: Notice of Registration

...Request for Inspection of the same proposed Project. The Request for Inspection was submitted by landowners from the area known as Amaravati in Andhra Pradesh, India (the “Requesters”) and included 22 attachments of Project-related reports, media articles, and court documents (the “Request”). The Requesters allege harm from the LPS used to assemble lands required for the proposed city and for activities related to the proposed Project. The Requesters also claim harm related to their livelihoods,...

Complaint > Electric Interconnection System for the Central American Countries (SIEPAC)

Eligibility: Issuance of Eligibility Memorandum

...Request was transferred to the Compliance Review Panel as requested by the Requesters on December 16 2011. 7 4. Harm and Compliance Issues of the Request 4.1. Pursuant to Section 55 of the ICIM Policy, the Panel Chairperson reviewed the issues that led to the Request, the reasons for eligibility for a Consultation Phase, 8 and the facts underlying the termination of the Consultation Phase. Based on this review, the Panel concludes that the Requesters’ statements o...

Complaint > Teresina Enhancing Municipal Governance and Quality of Life Project and its Additional Financing

Registration: Notice of Registration

...Request for Inspection ("the Request") of the Teresina Enhancing Municipal Governance and Quality of Life Project and its Additional Financing ("the Project"). The Request was submitted by 202 families who live in the Afonso Mafrense and Sao Joaquim neighborhoods of Teresina ("the Requesters"). The Requesters designated three community members, Mmes. Thays Beatryce and Licia Araijo and Mr. Francisco Morais, to act on their behalf. 2. ...

Complaint > Lafarge Surma Cement -01

Eligibility: CAO Assessment Report Regarding local stakeholders concerns in relation to IFC’s project with Lafarge Surma Cement (#8035) in India, May 2014

...requested an opportunity to dialogue with LSC/LUMPL and enter into a dispute resolution process, LSC/LUMPL determined that it was not prepared to do so given that it is confident that it has followed all legal and customary requirements of the land acquisition process. The dispute resolution process is voluntary and as such CAO cannot insist on dispute resolution, even where the complainants are requesting same. The complaint will be dealt with through the CAO Compliance process. ...

Complaint > Land Reform and Poverty Alleviation Project, 2nd Request

Eligibility: 18-Eligibility Report (English)

...Requesters”). The Second Request was submitted after the Inspection Panel, responding to the First Request, communicated to the Board on May 27, 1999 that “the Panel does not recommend an investigation of the matters alleged in the Request.” 1.2 As the Panel indicates in its Notice of Registration, the Second Request contains substantially the same allegations as the original Request. On the basis of what the Requesters describe as new information from a sub -set of 39 properties20 (alr...

Complaint > None

Policy Document: Operating Procedures (OP)

...Request for Inspection be submitted 14. Format. All Requests must be submitted in writing, but no specific form or format is necessary. The Request should be dated and signed by the Requesters or their representative. Requests with original signatures, and any supporting documentation, may be sent via mail or may also be submitted electronically. Requesters may ask for confidentiality in the handling of the Request (see paragraph 18). For additional guidance, a Requester may wish to refer t...

Complaint > Tietê Várzea Program

Management Response: Management Response

...Request MICI - BID-BR-2016-0106 in reference to the “Tietê Várzea Program” (BR-L1216) - Response to the Request We are writing in reference to your email of 22 August 2016 notifying the Management of the Inter-American Development Bank (“IDB” or “Bank”) of the registration of Request No. MICI-BID-BR-2016-0106 (“Request”), filed with the Independent Consultation and Investigation Mechanism (“MICI”) by three residents of the Jardín Izildinha neighborhood of the city of Guarulhos, ...

Complaint > Agrokasa-01/Ica

Eligibility: Assessment Report - Complaints Regarding the Sociedad Agricola Drokasa S.A., Project #26821 ('Agrokasa'), Ica Valley, Peru, December 2009

...President and CEO, and Agrokasa General Manager  Director of ANA (National Water Authority) 21 July, 2009  Mayor of Santiago and Municipal Manager of Santiago  Chief of ALA (Local Water Authority)  President of Farmers Association 22 July, 2009  Agrokasa‟s Manager in Ica  Tour of Agrokasa operations  Nine signatories to the complaints 23 July, 2009  Tour of two properties owned by signatories to the complaints  Tour of ol...

Complaint > AES PNG-01/Roku Village

Appraisal: CAO Compliance Appraisal Report AES-PNG- April_27_2015

...president, IFC/MIGA management, or the president of the World Bank Group. The focus of the CAO compliance function is on IFC and MIGA, not their client. This applies to all IFC’s business activities, including the real sector, financial markets and advisory. CAO assesses how IFC/MIGA assured itself/themselves of the performance of its business activity or advice, as well as whether the outcomes of the business activity or advice are consistent with the intent of the relevant policy provisions. I...

Complaint > Pando Montelirio-01/Chiriqui

Appraisal: English

...request. It cannot go beyond the confines of the complaint or request to address other issues. In such cases, the complainant or requestor should consider a new complaint or request. The CAO compliance appraisal will consider how IFC/MIGA assured itself/themselves of compliance with national law, reflecting international legal commitments, along with other audit criteria. The CAO has no authority with respect to judicial processes. The CAO is not an appeals court or a legal enforcement mechanism...

Complaint > Wilmar Group-01/West Kalimantan

Appraisal: CAO Appraisal Report II "Group 2 Issues" for Audit of IFC, March 2009

...request. It cannot go beyond the confines of the complaint or request to address other issues. In such cases, the complainant or requestor should consider a new complaint or request. The CAO compliance appraisal will consider how IFC/MIGA assured itself/themselves of compliance with national law, reflecting international legal commitments, along with other audit criteria. The CAO has no authority with respect to judicial processes. The CAO is not an appeals court or a legal enforcement mechanism...

Complaint > Panama Canal Expansion Program

Dispute Resolution: Issuance of Consultation Phase Report

...President, Project Manager Independent Board of Paleoseismic Consultants Ronald D. Kaufmann, Vice President, Senior Geophysicist Dr. Ray Weldon, Professor of Neotectonics, Structural and Richard C. Benson, Senior Scientist Quaternary Geology, Univ. of Oregon Daniel W. Casto, Geophysicist Chronology of Saltwater Analysis Verti...

Complaint > Tbilisi Railway Bypass 3

Timeline: Processing steps

...President for approval, pursuant PCM RP 29(b) 10. Problem-solving 22 September Initiative approved by the 2011 President 11. Eligibility Assessment 23 September Report is publicly released 2011 and posted on the website The Eligibility Assessors recommended one joint PSI to address issues raised in the Complaints 2, 3 and 4 on Tbilisi ...

Complaint > Tbilisi Railway Bypass 2

Timeline: Processing steps

...President for approval pursuant PCM, RP 29(b) 10. Problem-solving 22 September Initiative approved by the 2011 President 11. Eligibility Assessment 23 September Report is publicly released 2011 and posted on the website The Eligibility Assessors recommended one joint PSI to address issues raised in the Complaints 2, 3 and 4 on Tbilisi ...