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Use Document search to find words or phrases in any publicly-available complaint documentation, including complaint filings, eligibility determinations, appraisals, agreements, compliance reports, monitoring reports, and more. Each result links back to its relevant complaint as well as the document itself. Contact us if you have any questions or need any help.

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  1. Complaint > Tata Tea-01/CAO Vice President Request

    Compliance Review: English

    ...children on the client’s tea estates; Child labor is known to be prevalent in India’s agricultural sector, including on tea plantations. In this context, CAO finds that IFC’s pre-investment due diligence of the risk of child labor on its client’s plantations was inadequate. Similarly, since receipt of the CAO complaint, IFC has not taken adequate measures to assure itself that the client currently complies with its child labor requirements. e. Risks related to the client’s use of pest...

    IFC Compliance Advisor/Ombudsman - India
  2. Complaint > Harmon Hall-04/ Puerto Vallerta

    Compliance Review: Compliance Appraisal of IFC investment in Harmon Hall, Mexico (IFC Project #29753). (Complaints 02-06 and 08), April 8, 2015

    ...labor land employment laws;  To protect the workforce by addressing child labor and forced labor;  To promote safe and healthy working conditions, and to protect and promote the health of workers. IFC implements the commitments set out in the Sustainability Policy through its Environmental and Social Review Procedures (ESRP), which are updated periodically. The Harmon Hall project was approved under ESRP version 4.0 (August 2009) and supervised under the subsequen...

    IFC Compliance Advisor/Ombudsman - Mexico - 2015