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Use Document search to find words or phrases in any publicly-available complaint documentation, including complaint filings, eligibility determinations, appraisals, agreements, compliance reports, monitoring reports, and more. Each result links back to its relevant complaint as well as the document itself. Contact us if you have any questions or need any help.

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  1. Complaint > GCF-EBRD Egypt Renewable Energy Financing Framework

    Dispute Resolution: Problem Solving Agreement

    ...climate change (I act) Trees' procurement and distribution plan Climate change's sessions Environmental awareness sessions Hydroponic farming adaptation procurement and distribution plan Hydroponic awareness sessions Follow-up plan Final exhibition and study report Literacy classes for 50 young women Skills enhancement programs Follow-up plan Support one training center for different Contracting plan courses; language, computer… other Skills enhancement programs Follow-up plan Renov...

    GCF Independent Redress Mechanism - Egypt - 2023
  2. Complaint > Benban Solar-03

    Dispute Resolution: CAO ASSESSMENT REPORT

    ...Climate Conference in Egypt, the team did not conduct an assessment trip to the project site. The local mediator communicated with the parties and collected information through in-depth telephone conversations. This report summarizes the views heard by the CAO team from the parties and describes the next steps based on the decisions taken by the Complainant and Benban Solar Park. 3.2 Summary of Views Complainants’ perspective The former security guards explained that H&SH as well as BSDA ...

    IFC Compliance Advisor/Ombudsman - Egypt - 2023
  3. Complaint > Sustainable Urban Development Investment Program - Tranche 1

    Dispute Resolution: Final Report (English)

    ...climate impacts such as rain and 1 Exchange rate – 1USD= 472.89 Armenian Dram, July 2015 2 freeze/thaw. The second complaint letter was sent to ARRM on 29 June 2016. In addition to concerns expressed in the first letter, the Complainant felt that a number of cracks and other damage were caused by the road construction. At ADB’s request, PIU investigated and reported that “cracks and other deterioration was generally unchanged and evidence that the road construction activity had impacted...

    ADB Special Project Facilitator and Compliance Review Panel - Armenia - 2017
  4. Complaint > Sao Jose dos Campos Urban Structuring Program

    Dispute Resolution: Consultation Phase Report distributed to the Board of Executive Directors

    ...change. In April 2013, the ICIM team held a meeting for public information exchange in Banhado, in which the program’s components and its objectives were clarified, emphasizing the justification for resettlement. This was important because in the electoral period, the possibility had been raised of some of the families remaining in Banhado, which would have created high expectations among some of the area’s residents who did not wish to reloc...

    IDB Independent Consultation and Investigation Mechanism - Brazil - 2015
  5. Complaint > Benban Solar-02

    Dispute Resolution: CAO ASSESSMENT REPORT

    ...Climate Conference in Egypt, the team did not conduct an assessment trip to the project site. The local mediator communicated with the parties and collected information through telephone conversations. This report summarizes the views heard by the CAO team from the parties and describes the next steps based on the decisions taken by the Complainant and Benban Solar Park. 3.2 Summary of Views Complainant’s perspective The Complainant indicated that he was employed by H&SH in November 2020 ...

    IFC Compliance Advisor/Ombudsman - Egypt - 2023
  6. Complaint > Delhi-Meerut Regional Rapid Transit System Investment Project

    Dispute Resolution: Review and Assessment & Problem-Solving Report

    ...climate change mitigation, resulting in a livable city environment. 2. The proposed RRTS (Delhi–Ghaziabad–Meerut) corridor connecting Delhi with Meerut in Uttar Pradesh will be a rapid railway system, built on elevated viaducts and underground in heavily populated areas. As per the final alignment, out of the total length of 82.15 kilometers (km), 14.15 km will be an underground section, and the remaining 68 km will be an elevated section. A stabling yard near Sarai Kale Khan (Jangpura) an...

    ADB Special Project Facilitator and Compliance Review Panel - India - 2025
  7. Complaint > Productive and Tourism Infrastructure Program for the Province of Rio Negro

    Dispute Resolution: Consultation Phase Report Public Disclosure

    ...changed, and that, going forward, these alterations could cause a further drop in sales and even business closures. The Requesters also complained of a lack of access to information regarding the work, the execution timeline, and changes in vehicle and pedestrian traffic patterns during construction. During the Eligibility Stage, the MICI conducted a mission to get a better understanding of the allegations set out in the Request and the planned redevelopment work in Mitre Street. During the miss...

    IDB Independent Consultation and Investigation Mechanism - Argentina - 2019
  8. Complaint > Rural Land Titling & Registration Project in Peru - Third Phase

    Dispute Resolution: Consultation Phase Report Public Disclosure

    ...changes in staffing, from the minister to the director of the execution unit, with whom the MICI has established channels of communication on each occasion, to actively engage them in the process. 2.12 The IDB moved ahead with a change in the Project Team Leader, and the MICI brought on a new case officer for the process, while the position of Consultation Phase Coordinator was left vacant.9 There was a change in the presidency of AIDESEP and in the tec...

    IDB Independent Consultation and Investigation Mechanism - Peru - 2017
  9. Complaint > South-West Corridor Road Project

    Dispute Resolution: Problem-solving Completion Report (English)

    ...change sessions involving the authorities, and the site visits to the road, which allowed the authorities and concerned residents to view the problems first-hand. The PSI also featured a road safety capacity-building workshop, which drew attention to road safety risks and introduced important prevention techniques. More specifically, • The dialogue provided an occasion for the parties to sit together and exchange views on issues of mutual concern, in a positive environment, witho...

    EBRD Project Complaint Mechanism - Kazakhstan