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Use Document search to find words or phrases in any publicly-available complaint documentation, including complaint filings, eligibility determinations, appraisals, agreements, compliance reports, monitoring reports, and more. Each result links back to its relevant complaint as well as the document itself. Contact us if you have any questions or need any help.

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  1. Complaint > Egyptian Indian Polyester Company Sokhna-01/Hyderabad

    Closing Report: CAO Assessment and Dispute Resolution Conclusion Report - June 2017

    ...requested CAO to assist them in obtaining details from the complainant, of outstanding amounts. Upon receipt of the information, the company with the consent of the complainants requested to have direct discussions to resolve the issue. –6– Attempts by the EIPET to pay the complainants, through the assistance of the company’s bankers CIB, were unsuccessful. The company then sought assistance from its majority shareholders, Dhunseri Petrochem Lt...

    IFC Compliance Advisor/Ombudsman - Egypt - 2017
  2. Complaint > Empresa Electrica Pangue S.A.-02/Upper Bio-Bio Watershed

    Closing Report: English

    ...request of the Organization, represented by its Board, or by the President, he must directly design and prepare future projects to raise the necessary resources for the Organization’s continuation. He is responsible for coordinating the Websites, updating their contents. The first task is to effectively implement the project called strengthening participation and development in our communities, and jointly establish the type of organizational modality that we need with roles and ...

    IFC Compliance Advisor/Ombudsman - Chile
  3. Complaint > Jalalpur Irrigation Project & Greater Thal Canal Irrigation Project

    Closing Report: Complaint Closing Report

    ...President: Sindh Abadkar Board) COMPLAINT CLOSING REPORT OF CONCERNED ADB PROJECT TEAM 5 February 2025 COMPLAINT CLOSING REPORT OF CONCERNED ADB PROJECT TEAM 5 February 2025 Annex 2: Response Matrix on Complaint dated 26 December 2021 (Senior Vice President) Sindh Abadgar Board Subject: Concerns of lower riparians on enhancing capacity of water utilization by developing canal system of Chaubara Branch and Jalalpur Irrigation System ADB Project No. 46528- 002 S Comment Commentary 1 Ex...

    ADB Special Project Facilitator and Compliance Review Panel - Pakistan - 2025
  4. Complaint > Nicaragua Sugar Estates Limited-01/Leon and Chinandega

    Closing Report: English

    ...President end the members of the Executive Board. In May 2009, the CAO team prepared for convening a meeting between the company and the members of the communities of Goyena and Abangasca. This preparation required a lot of communication with both parties, and it finally was agreed that the meeting would take place on June 20 at the school in Nueva Vida. The CAO team also learned that the Company and the community members had started new meetings and a relationship with the new President of the ...

    IFC Compliance Advisor/Ombudsman - Nicaragua
  5. Complaint > Clean Energy and Network Efficiency Improvement Project

    Closing Report: Closure Report

    ...President to the Board of Directors: Multitranche Financing Facility to the Democratic Socialist Republic of Sri Lanka for the Green Power Development and Energy Efficiency Improvement Investment Program (Tranche 2). Manila. 16 ADB. 2017. Report and Recommendation of the President to the Board of Directors: Proposed Loan, Ceylon Electricity Board: Wind Power Generation Project (Guaranteed by the Democratic Socialist Republic of Sri Lanka. Manila 17 The Kegalle GSS also includes a 15 MVAr, ...

    ADB Special Project Facilitator and Compliance Review Panel - Sri Lanka - 2021
  6. Complaint > Karnataka State Highways Improvement III Project

    Closing Report: Complaint Closure Report

    ...requested compensation for 19 tamarind trees likely to be affected by the road widening works under Package 1 (Section B: Chintamani – AP Border Road Subproject) of the Project.1 2. In a memorandum to ADB’s President dated 21 October 2020, OSPF informed that after verification with the complainant and consultation with the South Asia Regional Department/ India Resident Mission (SARD/INRM), the complaint was not found eligible for the problemsolving process under AM because of lack of good f...

    ADB Special Project Facilitator and Compliance Review Panel - India - 2021
  7. Complaint > Agrokasa-01/Ica

    Closing Report: Agrokasa Ombudsman Conclusion Report, April 2011

    ...request. withdrawn by Progressio’s executive director. Three of the complaints requested The assessment also involved interviews confidentiality. and meetings with IFC staff in the Environmental and Social Department and the Agribusiness Departments, and with ...

    IFC Compliance Advisor/Ombudsman - Peru - 2011
  8. Complaint > Regional Urban Development Project

    Closing Report: Final Report (English)

    ...requested a reassessment of their land and properties, including compensation for loss of livelihoods and damage to their properties. On 13 March 2019, the OSPF declared the complaint not eligible, as the concerned ADB operations department was still working with the project grievance redress mechanism (GRM) to resolve the complaint brought to them by the complainants. 4. On 26 December 2019, after nine months in which the complainants worked with the project team on the basis of “Good Fai...

    ADB Special Project Facilitator and Compliance Review Panel - Nepal - 2025
  9. Complaint > Regional Urban Development Project

    Closing Report: Final Report of the Special Project Facilitator

    ...requested a reassessment of their land and properties, including compensation for loss of livelihoods and damage to their properties. On 13 March 2019, the OSPF declared the complaint not eligible, as the concerned ADB operations department was still working with the project grievance redress mechanism (GRM) to resolve the complaint brought to them by the complainants. 4. On 26 December 2019, after nine months in which the complainants worked with the project team on the basis of “Good Fai...

    ADB Special Project Facilitator and Compliance Review Panel - Nepal - 2025
  10. Complaint > Greater Colombo Wastewater Management Project

    Closing Report: Final Report (English)

    ...requests for additional compensation. 1 A memo to the President on the eligibility of the complaint was sent on 9 October 2018. 2 6. In November 2018, the complainant advised CMC that he had received 75% of the medical expenses incurred by the mother based on the decision made by the insurance company of the Project contractor. Based on the recommendation of the Special Project Facilitator (SPF), CMC reopened the case. A Grievance Redress Committee meeting with the complainants was held ...

    ADB Special Project Facilitator and Compliance Review Panel - Sri Lanka - 2023
  11. Complaint > Rehabilitation of the Railway in Cambodia Project 3

    Closing Report: Complaint Closure Report

    ...President to the Board of Directors: Proposed Loan and Administration of Loan to the Kingdom of Cambodia for the Greater Mekong Subregion Rehabilitation of the Railway in Cambodia Project. Manila (Loan 2288 for $42 million, approved on 13 December.) ADB 2009. Report and Recommendation of the President to the Board of Directors: Proposed Supplementary Loan, and Administration of Grant and Technical Assistance Grant to the Kingdom of Cambodia Greater Mekong Subregion Rehabilitation of the Rai...

    ADB Special Project Facilitator and Compliance Review Panel - Cambodia - 2014
  12. Complaint > CAREC Corridor 1 (Bishkek-Torugart Road) Project 3

    Closing Report: Complaint Closure

    ...requests, submits to the Ministry of Finance, and allocates the annual appropriation to the PLAUDS. 4. Traffic volume counts from various studies showed increased road usage year-on-year between 2007 and 2010, higher than the 5% average growth in the country’s gross domestic product (GDP). This increased traffic volume is attributable to the number of registered private cars and to the increasing foreign-registered heavy goods vehicles from neighboring countries, especially the People’s Re...

    ADB Special Project Facilitator and Compliance Review Panel - Kyrgyzstan - 2020
  13. Complaint > Egyptian Indian Polyester Company - Sokhna-02/India

    Closing Report: Egypt EIPC-02 Conclusion Report - January 2019

    ...president of Polyester Company (EIPET) – Sokhna logistics, regarding the IFC-supported project (#28878) in Egypt. The IFC investment in Ain Sokhna, Egypt (the Complainant). This supported the establishment of a 420,000 tons was the second complaint received by CAO per annum, greenfield polyethylene regarding the project.1 The Complainant terephthalate (PET) resin plant in the Eldorado claimed that EIPET had failed to compensate ...

    IFC Compliance Advisor/Ombudsman - Egypt - 2019
  14. Complaint > Empresa Electrica Pangue S.A.-02/Upper Bio-Bio Watershed

    Closing Report: English

    ...request of the complainants, Alto Bio Bio, Chile CAO Ombudsman continued to monitor the settlement by working with local and indigenous The Pangue Hydroelectric Project is a 450MW organizations to address broader cultural impacts hydroelectric dam on the Bio Bio River in Chile. of the project. The CAO began to work with the Completed in September 1996, the dam was Mapuche...

    IFC Compliance Advisor/Ombudsman - Chile
  15. Complaint > Yanacocha-02/Cajamarca

    Closing Report: CAO Exit Report, February 2006

    ...request of affected communities and the Mesa. Due to lack of US courts Magdalena, San Juan – cooperation from government authorities and desire by some health impacts from the complainants to seek remedies through litigation, health study was mercury spill not implemented. (see further explanation in Background section) Land, Soil, Air – impacts In November 2001, the President’s Office for the Government of The CTAR Mesa oversaw an environmental audi...

    IFC Compliance Advisor/Ombudsman - Peru
  16. Complaint > Uttarakhand State-Road Investment Program - Tranche 3

    Closing Report: Closure Report

    ...President to the Board of Directors on Proposed Multitranche Financing Facility to India for Uttaranchal State-Road Investment Program. Manila 3 ADB. 2008. Periodic Financing Request Report–MFF010-IND: Uttarakhand State-Road Investment Program – Project 2. Manila 4 Project 1 was signed on 25 October 2007, made effective 14 January 2008, and closed on 01 May 2013; it consisted of (i) an infrastructure improvement component to improve and maintain 570 km of roads, and (ii) an infrastructu...

    ADB Special Project Facilitator and Compliance Review Panel - India - 2020
  17. Complaint > Batumi Bypass Road project

    Closing Report: Final Report (English)

    ...request? I am asking Georgian Parliament to initiate and approve law that will allow both sides, the government and private property owner, on the first stages of the court to be able to negotiate property prices and protect it, and if the agreement is not reached only afterwards expropriation law should be enforced. Government should also cover expenditures of the first stage of the court. The case should be reviewed not in Tbilisi but in the nearest court where the property is located. A...

    ADB Special Project Facilitator and Compliance Review Panel - Georgia - 2019