Complaint > None

Policy Document: Code of Conduct for EBRD Staff

...President The Vice Presidents The Chief Evaluator The Chief Compliance Officer Final provisions: Guidance Notes and Reporting Review Effective Date (Adopted 23 May 2018) 2 Introduction This Code of Conduct (the “Code”) has been revised by the Board of Governors in accordance with section 7 of the By-laws of the European Bank for Reconstruction and Development (the "Bank"). It applies to the President, the Vice-Presidents, the Chief Evaluator and staff members (“Bank Personnel”) and to ...

Complaint > SN Power-01/CAO Vice President Request

Appraisal: CAO Appraisal: Case of IFC and MIGA involvement with SN Power with special focus on the Allain Duhangan Hydropower Project in India, December 17, 2009

...Vice President initiates an audit, a memorandum explaining the rationale for the proposal to audit will be submitted to the Executive Vice President of IFC/MIGA. The final decision to conduct an audit will be taken in consultation with the Executive Vice President(s), but at the discretion of the CAO Vice President. If the CAO decides to initiate a compliance audit, as a result of the compliance appraisal, the CAO will draw up a terms of reference for the audit in accordance with CAO’s operation...

Complaint > AD Hydro Power Limited-01/Himachal Pradesh

Appraisal: appraisal

...Vice President initiates an audit, a memorandum explaining the rationale for the proposal to audit will be submitted to the Executive Vice President of IFC/MIGA. The final decision to conduct an audit will be taken in consultation with the Executive Vice President(s), but at the discretion of the CAO Vice President. If the CAO decides to initiate a compliance audit, as a result of the compliance appraisal, the CAO will draw up a terms of reference for the audit in accordance with CAO’s operation...

Complaint > None

Policy Document: 2013 CAO Operational Guidelines (OG)

...vice is initiated by the CAO Vice President, and is triggered in the following ways: • At the discretion of the CAO Vice President regarding lessons learned from CAO’s Dispute Resolution and Compliance roles; • At the discretion of the CAO Vice President to the World Bank Group President on systemic and critical issues relating to CAO’s casework, and; • A request from the President or IFC/MIGA senior management. Each formal written request for advice will be reviewed by the CAO Vice Presid...

Complaint > Institutional Reform Development Policy Financing

Management Action Plan: 57-Management Progress Report on Implementation of Enhanced Action Plan (English)

...Vice their convenience with Bank President (November 8, 2009). They were systematically invited to relevant events held in representatives to inform them Sana’a. about plans for the translation and again, once the translation is ready, to discuss their concerns. PARTICIPATION AND CONSULTATION IN MNA Review the system to monitor Review completed. The Regional Vice President assigned the Development Effectiveness Unit effective compliance with the the responsibili...

Complaint > Dinant-01/CAO Vice President Request

Appraisal: CAO Appraisal for Audit of IFC: Corporacion Dinant S.A. de C.V., Honduras - Case of Appraisal initiated by CAO Vice President, August 13, 2012

...Vice President Summary This appraisal relates to IFC’s investment in Corporación Dinant, a vertically-integrated integrated palm oil and food company in Honduras.. In this instance a CAO’s compliance appraisal was initiated by the CAO Vice President in response to a letter submitted to the President of the World Bank Group in November 2010 and conversations between CAO...

Complaint > Tata Tea-01/CAO Vice President Request

Compliance Review: Terms of Reference for Compliance Investigation of IFC Investment regarding Amalgamated Plantations Private Limited (APPL), India

...President. The President has no editorial input as to the content of the compliance investigation Report, but may take the opportunity to discuss the investigation findings with CAO. Once the President is satisfied with the response by IFC/MIGA senior management, the President will provide clearance for the investigation Report and the response. The President retains discretion over clearance. After clearance, CAO will disclose the investigation Report and the IFC/MIGA response to the Board. CAO...

Complaint > Ituango Hydropower Plant

Management Response: Management Response

...Vice President, Vice President of Countries, Vice President of Sectors and Knowledge, Manager - Andean Countries, Country Representative in Colombia, Chief of Environmental Safeguards Unit Re: Management Response to Request MICI-BID-CO-2018-0133 referring to the Proyecto “Support for Structuring the Ituango Hydroelectric Project”- (CO- T1250). I. Introdu...

Complaint > Ficohsa-01/ CAO Vice President Request

Appraisal: CAO Compliance Appraisal of IFC investments in Banco Ficohsa - December 4, 2013

...Vice President, President of the World Bank Group or IFC/MIGA senior management. The focus of CAO Compliance is on IFC and MIGA, not their client. This applies to all IFC’s business activities including the real sector, financial markets, and advisory. CAO assesses how IFC/MIGA assured itself/themselves of the performance of its business activity or advice, as well as whether the outcomes of the business activity or advice are consistent with the intent of the relevant policy provisions. In many...

Complaint > Tata Tea-02/Assam

Appraisal: Compliance Appraisal for Investigation of IFC regarding Amalgamated Plantations Private Limited (APPL), India, February 6, 2014

...Vice President, IFC/MIGA management, or the President of the World Bank Group. The focus of CAO compliance is on IFC and MIGA, not their client. CAO assesses how IFC/MIGA assured itself/themselves of the performance of its business activity or advice, as well as whether the outcomes of the business activity or advice are consistent with the intent of the relevant policy provisions. In many cases, however, in assessing the performance of the project and IFC’s/MIGA’s implementation of measures to ...

Complaint > Rural Land Titling & Registration Project in Peru - Third Phase

Filing: Request Receipt

...President of ORAU, AIDESEP Ucayali [Signature] Regional Organization Jaime Tapullima Pashanase Vice President of CODEPISAM, [Signature] Coordinator for Development and Defense of the Indigenous Peoples of the San Martin Region José Alberto Kaibi Omenki Vice President of COMARU Machiguenga ...

Complaint > Institutional Reform Development Policy Financing

Eligibility: 57-Final Eligibility Report (English)

...Vice their convenience with Bank President (November 8, 2009). They were systematically invited to relevant events held in representatives to inform them Sana’a. about plans for the translation and again, once the translation is ready, to discuss their concerns. PARTICIPATION AND CONSULTATION IN MNA Review the system to monitor Review completed. The Regional Vice President assigned the Development Effectiveness Unit effective compliance with the the responsibili...

Complaint > Orion-02/ Gualeguaychu

Appraisal: English

...Vice President initiates an audit, a memorandum explaining the rationale for the proposal to audit will be submitted to the Executive Vice President of IFC/MIGA. The final decision to conduct an audit will be taken in consultation with the Executive Vice President(s), but at the discretion of the CAO Vice President. If the CAO decides to initiate a compliance audit as an appropriate response to a compliance appraisal, the CAO will draw up a terms of reference for the audit in accordance with CAO...

Complaint > None

Policy Document: 2013 Annual Report

...vice to the World Bank Group President and IFC/MIGA senior management about systemic environmental and social issues related to policy implementation, procedures and systems, and emerging trends. The goal of this advice is to help improve the performance of IFC/MIGA. Advice may be triggered by the CAO Vice President in response to systemic or critical issues arising from CAO’s caseload or at the request of the President or IFC/MIGA senior management. Advice generated by CAO’s Advisory ...

Complaint > Dinant-01/CAO Vice President Request

Appraisal: CAO Communique Regarding Status of Dinant Case, Honduras, February 26, 2013

...Vice-President of the World Bank Group. “The primary focus of the audit is on IFC’s performance, but the role of the company may also be considered.” CAO has engaged an independent panel of experts for the purposes of the audit. The panel will convene in Washington, D.C. February 27-March 8, 2013. CAO will release the audit report publicly, together with any formal response by IFC, once cleared by the World Bank Group President. Full details on the case are available at: www.cao-ombudsman.org CA...

Complaint > Bujagali Energy-07/Bujagali

Eligibility: MIGA Response to CAO Assessment Report

...Vice President and Chief Executive Officer May 9,2016 Mr. Osvaldo L. Gratacos Compliance Advisor Ombudsman International Finance Corporation 2121 Pennsylvania Avenue, N.W. Washington DC 20433 MICA's response to CAO Assessment Report regarding the seventh complaint in relations to Bujagali Hydro Power Project...

Complaint > Ficohsa-01/ CAO Vice President Request

Compliance Review: Terms of Reference for Compliance Investigation of IFC Investment in Banco Ficohsa

...President. The President has no editorial input as to the content of the compliance Investigation Report, but may take the opportunity to discuss the investigation findings with CAO. Once the President is satisfied with the response by IFC/MIGA senior management, the President will provide clearance for the Investigation Report and the response. The President retains discretion over clearance. After clearance, CAO will disclose the Investigation Report and the IFC/MIGA response to the Board. CAO...

Complaint > Dinant-01/CAO Vice President Request

Compliance Review: Terms of Reference for Audit of IFC: IFC Investment in Corporacion Dinant S.A. de C.V. / Honduras, November 20, 2012

...Vice President About CAO CAO (Office of the Compliance Advisor/Ombudsman) is an independent office that reports directly to the president of the World Bank Group. The CAO reviews complaints from communities affected by development projects undertaken by the two private sector lending arms of the World Bank Group: the International Finance Corporation (I (IFC) FC) and the Multilateral Investment Gu...

Complaint > Ambuklao-Binga Hydroelectric Power-01/Binga

Eligibility: Stakeholder Assessment and Framework - July 30, 2008

...President ? Vice President Gordon Fritz PSALM Officials Helen Tolentino VP Contract Management & Corporate Services Chito (?) Contracts Manager * We recognize some names may have been omitted by mistake and other names on the list are incomplete or may be misspelled. We apologiz...

Complaint > Tata Tea-01/CAO Vice President Request

Appraisal: Compliance Appraisal for Audit of IFC regarding Amalgamated Plantations Private Limited (APPL), India: Case of Appraisal initiated by CAO Vice President, January 8, 2013

...Vice President Summary This appraisal relates to labor related aspects of IFC‟s investment in Amalgamated Plantations Private Limited (APPL), a company which manages tea plantations in the Northeast of India. The scope of this compliance appraisal of IFC‟s investment in APPL was established by the CAO Vice President based on allegations submitted by the International Union of Food Workers (IUF) to IFC‟s Communication Portal for Performance Standard ...