Complaints | Accountability Console
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Complaint Outcomes

A complaint is a submission to an independent accountability mechanism that raises concerns about actual or potential harm related to an IFI-supported project.

Below is aggregated data on complaint outomes. Use the filters above or below to see how the likelihood of outcomes changes for different subsets of data. Hover over the funnel chart to see more details on each stage, and click each bar to see associated complaints.


Environmental category
Status
Implementer

Project Filters

Bank
Country
Region
Sectors
Investment Type
Issue
Region
Clear

Commitments per Complaint with Outputs: 3.21

Percent of Complaints that have CSO Support: 26%

Percent of Complaints with Outcomes that have CSO Support: 48%

Explore Commitments


Total Commitments Made: 1613

Total Completed Commitments: 874

Dispute Resolution Commitments

Compliance Review Commitments

DR Commitment Status

CR Commitment Status