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IDB Independent Consultation and Investigation Mechanism
By default, will the IAM respond in the language of the request?
No
Benchmark Category
Languages of the complaint
Date of Policy Review
Jan, 2014
Page Updated On:
May 11, 2021, 5 p.m.
Citations
Notes
The policy does not include information about the initial response to the claim. All MICI reports will be published in Spanish and English, with Portuguese or French if the request is from a Portuguese or French speaking country.
How do other IAMs compare?
Does this policy correlate with complaint outcomes?
Complaint Status
Eligibility
Dispute Resolution
Compliance Review