DEG/FMO/PR Independent Complaints Mechanism Benchmark | Accountability Console
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DEG/FMO/PR Independent Complaints Mechanism

To whom does the IAM report (in terms of information re and approval of reports)?

Other

Benchmark Category

Decision-making Authority During the IAM's Process

Date of Policy Review

Jan, 2017

Page Updated On:

May 11, 2021, 5 p.m.

Notes

The mechanism reports to each institution's Management Board and Supervisory Board for information.

Does this policy correlate with complaint outcomes?

Complaint Status

Eligibility

Dispute Resolution

Compliance Review