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UNDP Stakeholder Response Mechanism
May rejected complaints be revised and refiled?
Yes
Benchmark Category
Refiling of Complaints/Additional Complaints
Date of Policy Review
Mar, 2018
Page Updated On:
May 11, 2021, 5 p.m.
Citations
- Stakeholder Response Mechanism Overview and Guidance (SRM O&G); p. 19, section Annex A para. 3
- Stakeholder Response Mechanism Overview and Guidance (SRM O&G); p. 19, section FN 20
- Stakeholder Response Mechanism Overview and Guidance (SRM O&G); p. 21, section Annex A para. 4
- Stakeholder Response Mechanism Overview and Guidance (SRM O&G); p. 7, section III
Notes
Significant new information must be available or there must be a significant change in circumstances. Requests rejected due to a lack of prior engagement can be resubmitted after engagement. Requestors can also challenge the eligibility determination of the SRM, and the SRM could review the decision.
How do other IAMs compare?
Does this policy correlate with complaint outcomes?
Complaint Status
Eligibility
Dispute Resolution
Compliance Review