AfDB Independent Recourse Mechanism Benchmark | Accountability Console

AfDB Independent Recourse Mechanism

By default, will the IAM respond in the language of the request?

Other

Benchmark Category

Languages of the complaint

Date of Policy Review

Jun, 2021

Page Updated On:

April 27, 2022, 5 p.m.

Citations

2021 Operating Rules and Procedures (ORP); p. 5, section para. 24

Notes

The IRM will endeavor to respond to complaints in the language of submission, but will in any event, respond in either of the official languages of the Bank Group with which the Complainants are most comfortable.

How do other IAMs compare?

IAM	Answer
AFD Environmental and Social Complaints Mechanism	Other
OPIC Office of Accountability	Other
UNDP Social and Environmental Compliance Unit	Yes
DEG/FMO/PR Independent Complaints Mechanism	No
UNDP Stakeholder Response Mechanism	Other
EBRD Project Complaint Mechanism	Yes
ADB Special Project Facilitator and Compliance Review Panel	Unknown
IDB Independent Consultation and Investigation Mechanism	No
EIB Complaints Mechanism	Yes
EBRD Independent Project Accountability Mechanism	Other
GCF Independent Redress Mechanism	Yes
WB Inspection Panel	Other
WB Accountability Mechanism	Yes
AIIB Project-affected People’s Mechanism	Yes
IKI Compliance Mechanism	No
IFC Compliance Advisor/Ombudsman	Yes

Does this policy correlate with complaint outcomes?

Complaint Status

Eligibility

Dispute Resolution

Compliance Review