AfDB Independent Recourse Mechanism Benchmark | Accountability Console

AfDB Independent Recourse Mechanism

Is there a public registry of all complaints submitted?

Yes

Benchmark Category

Transparency

Date of Policy Review

Jun, 2021

Page Updated On:

April 27, 2022, 5 p.m.

Citations

2021 Operating Rules and Procedures (ORP); p. 20, section para. 106

Notes

Although the policy does not specifically mention posting information on complaints that are not registered, it does say that the online register will include "pending, completed, and closed cases."

How do other IAMs compare?

IAM	Answer
AFD Environmental and Social Complaints Mechanism	No
OPIC Office of Accountability	Yes
DEG/FMO/PR Independent Complaints Mechanism	No
UNDP Social and Environmental Compliance Unit	No
UNDP Stakeholder Response Mechanism	Unknown
EBRD Project Complaint Mechanism	No
ADB Special Project Facilitator and Compliance Review Panel	Yes
IDB Independent Consultation and Investigation Mechanism	Yes
EIB Complaints Mechanism	Yes
EBRD Independent Project Accountability Mechanism	No
GCF Independent Redress Mechanism	Yes
WB Inspection Panel	Yes
WB Accountability Mechanism	Yes
AIIB Project-affected People’s Mechanism	Yes
IKI Compliance Mechanism	Yes
IFC Compliance Advisor/Ombudsman	Yes

Does this policy correlate with complaint outcomes?

Complaint Status

Eligibility

Dispute Resolution

Compliance Review