Contact Us
×Thank you for taking the time to help us improve the Console.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Loading...
DEG/FMO/PR Independent Complaints Mechanism
To whom does the IAM report (within the inst. organizational structure)?
Other
Benchmark Category
IAM Reporting Structure
Date of Policy Review
Jan, 2017
Page Updated On:
May 11, 2021, 5 p.m.
Citations
Notes
FMO Complaints Office function under Internal Audit Function, which reports directly to CEO and Supervisory Board; DEG Complaints Office function under Corporate Strategy and Development Policy Department, which reports to Management Board; Proparco Complaints Office function under Risk Department, which reports to the CEO. (FMO Organizational Structure: https://www.fmo.nl/about-fmo; DEG organizational structure - https://www.deginvest.de/DEG-Documents-in-English/About-us/Who-we-are/Organigramm_2017_04_EN.pdf; Proparco Governance - https://www.proparco.fr/en/governance)
How do other IAMs compare?
Does this policy correlate with complaint outcomes?
Complaint Status
Eligibility
Dispute Resolution
Compliance Review