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UNDP Stakeholder Response Mechanism
To whom does the IAM report (within the inst. organizational structure)?
Other
Benchmark Category
IAM Reporting Structure
Date of Policy Review
Mar, 2018
Page Updated On:
May 11, 2021, 5 p.m.
Notes
SRM functions housed in different units. Roles and responsibilities dispersed among the country offices, regional bureaux and regional hubs, and the Bureau for Policy and Programme Support.
How do other IAMs compare?
Does this policy correlate with complaint outcomes?
Complaint Status
Eligibility
Dispute Resolution
Compliance Review