EIB Complaints Mechanism Benchmark | Accountability Console
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EIB Complaints Mechanism

May a complaint be brought after full disbursal of funds?

Yes

Benchmark Category

When to bring the complaint

Date of Policy Review

Mar, 2020

Page Updated On:

May 11, 2021, 5 p.m.

Notes

However, "there may be limitations in the handling of complaints" brought after disbursal.

How do other IAMs compare?

Does this policy correlate with complaint outcomes?

Complaint Status

Eligibility

Dispute Resolution

Compliance Review