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WB Inspection Panel
Must the complaint describe the complainant's attempts to resolve its concerns with management/Bank staff before filing the complaint?
Yes
Benchmark Category
Eligibility requirements
Date of Policy Review
Jan, 2014
Page Updated On:
April 27, 2022, 5 p.m.
Citations
Notes
Yes
How do other IAMs compare?
Does this policy correlate with complaint outcomes?
Complaint Status
Eligibility
Dispute Resolution
Compliance Review