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IFC Compliance Advisor/Ombudsman
Must the complaint describe the complainant's attempts to resolve its concerns with management/Bank staff before filing the complaint?
Other
Benchmark Category
Eligibility requirements
Date of Policy Review
Jan, 2012
Page Updated On:
Feb. 28, 2024, 11:21 a.m.
Notes
May provide this information.
How do other IAMs compare?
Does this policy correlate with complaint outcomes?
Complaint Status
Eligibility
Dispute Resolution
Compliance Review