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UNDP Stakeholder Response Mechanism
Must the complaint describe the complainant's attempts to resolve its concerns with management/Bank staff before filing the complaint?
Other
Benchmark Category
Eligibility requirements
Date of Policy Review
Mar, 2018
Page Updated On:
May 11, 2021, 5 p.m.
Notes
Must describe the steps already taken to resolve the grievance, which can include with the UNDP.
How do other IAMs compare?
Does this policy correlate with complaint outcomes?
Complaint Status
Eligibility
Dispute Resolution
Compliance Review