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EBRD Independent Project Accountability Mechanism
Must the complaint describe the complainant's attempts to resolve its concerns with management/Bank staff before filing the complaint?
Other
Benchmark Category
Eligibility requirements
Date of Policy Review
May, 2019
Page Updated On:
May 11, 2021, 5 p.m.
Notes
Must describe prior efforts with the bank and/or the client
How do other IAMs compare?
Does this policy correlate with complaint outcomes?
Complaint Status
Eligibility
Dispute Resolution
Compliance Review