Avianca-01/Bogota | Accountability Console
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Avianca-01/Bogota

Issues

Due diligence

Description: Complaint raises concerns about inadequate or absent prior investigation of project impacts.

Complaints with this Issue: 486

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Labor

Description: Complaint raises concerns about violations of appropriate labor standards related to the project, including issues regarding compensation, workplace conditions, retaliation, and child or forced labor.

Complaints with this Issue: 104

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Retaliation (actual or feared)

Description: Complaint raises concerns about incidents or risk of harm against those who have raised concerns about the project perpetrated by the project company, government, public or private security forces, or other individuals acting on behalf of project proponents. Retaliation may include discrimination, slander, threats, denial of services, unfounded judicial proceedings, and termination of employment. Concerns regarding specific incidents of violence are not included.

Complaints with this Issue: 71

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Sectors

Other

Description: Project relates to an industry that does not fit in one of the other sectors. Projects about which there is no publicly available information regarding the industry are also included.

Complaints in this Sector: 595

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Project

Name: Avianca-01/Colombia

Investments: IFC 25899

Client:

Support: Loans

Country: Colombia

Complaint

IAM: Compliance Advisor/Ombudsman (CAO)

ID: colombia-avianca-01bogota

Date Filed: Nov. 14, 2011

Date Closed: May 1, 2017

Status: Closed With Outputs

Complaint Stages

Filing

Nov. 14, 2011

Filing

Status:

Start Date: Nov. 14, 2011

Registration

Not Undertaken

Registration

Status: Not Undertaken

Explanation: Not offered by mechanism, Stage is not practiced by mechanism

Eligibility

Nov. 14, 2011 -

May 1, 2012

Eligibility

Status: Closed With Output

Start Date: Nov. 14, 2011

End Date: May 1, 2012

Dispute Resolution

Not Undertaken

Dispute Resolution

Status: Not Undertaken

Explanation: Actor(s) involved refused to participate, Company or government refused to go through dispute resolution

Compliance Review

May 1, 2012 -

May 1, 2015

Compliance Review

Status: Closed With Output

Start Date: May 1, 2012

End Date: May 1, 2015

Has Compliance Report: Yes

Non-Compliance Found: Yes

Monitoring

May 18, 2015 -

May 1, 2017

Monitoring

Status: Closed With Output

Start Date: May 18, 2015

End Date: May 1, 2017

Closed

May 1, 2017

Timeline

Documents

Name Category Description
Letter of complaint regarding Avianca, Colombia (IFC project # 25899), November 14, 2011 Filing Letter of complaint regarding Avianca, Colombia (IFC project # 25899), November 14, 2011
Ombudsman Assessment Report Regarding concerns from labor unions on IFC's investment in the Avianca project (#25899) in Colombia, May 2012 Eligibility Ombudsman Assessment Report Regarding concerns from labor unions on IFC's investment in the Avianca project (#25899) in Colombia, May 2012
IFC's Response to CAO Assessment Report Regarding Concerns from Labor Unions on IFC's Investment in the Avianca Project (#25899) in Colombia, June 6, 2012 Eligibility IFC's Response to CAO Assessment Report Regarding Concerns from Labor Unions on IFC's Investment in the Avianca Project (#25899) in Colombia, June 6, 2012
Compliance Appraisal for Audit of IFC regarding Avianca S.A., Colombia: Case of Complaint from Global Unions on behalf of unions representing employees of Avianca, January 8, 2013 Appraisal Compliance Appraisal for Audit of IFC regarding Avianca S.A., Colombia: Case of Complaint from Global Unions on behalf of unions representing employees of Avianca, January 8, 2013
Terms of reference for audit of IFC, Case of Complaint from Global Unions on behalf of unions representing employees of Avianca, April 16, 2013 Compliance Review Terms of reference for audit of IFC, Case of Complaint from Global Unions on behalf of unions representing employees of Avianca, April 16, 2013
English Compliance Report CAOInvestigationReportAvianca-May182015.pdf
IFC Response to CAO Compliance Investigation Report in respect of IFC's Investment in Avianca, Colombia Management Response Avianca_IFCPublicResponse_InvReport_May52015.pdf
Informe de Evaluacion de Ombudsman Referente a las preocupaciones de los sindicatos laborales ante la inversion de la IFC en el proyecto de Avianca (#25899) en Colombia, Mayo de 2012 Eligibility Assessmentreport_Avianca_May2012.SPAN.pdf
Monitoring and Closing Report, Avianca-01, May 2017 Monitoring CAOComplianceMonitoringReport_AviancaSA_Colombia_May2017.pdf
Spanish Compliance Report CAOInvestigationReportAvianca_Spanish.pdf