Complaints | Accountability Console
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Issue: Retaliation (actual or feared)x


A complaint is a submission to an independent accountability mechanism that raises concerns about actual or potential harm related to an IFI-supported project.

Complaint Filters

Filer Type
is registered
Is eligible
Has DR Agreement
Non-Compliance Found
Is monitored
Complaint Country
Complaint Region
Rejection Reasons
Year Filed
Year Closed
Min Duration (months)
Max Duration (months)

Complaint Stage Filters

Registration Outputs
Has registration report
Unregistered - Reasons
Eligibility Outputs
Has eligibility report
Ineligibility - Reasons
Dispute Resolution Outputs
Has dr report
No DR - Reasons
Compliance Review Outputs
Has compliance report
No CR - Reasons
Monitoring Outputs
Has monitoring report
No Monitoring - Reasons

Project Filters

Investment Type
Project Country
Project Region
German Investment Corporation, Netherlands Development Finance Company ICM Complaints IAM Country Date Filed Status
FirstRand Bank DEG/FMO/PR ICM Unknown 25/02/2021 Active
IFC/MIGA CAO Complaints IAM Country Date Filed Status
Anvil Mining Congo, SARL-01/World Bank President Request IFC CAO Democratic Republic of Congo 01/07/2005 Closed With Outputs
Assan Aluminium-01/Dilovasi IFC CAO Turkey 01/10/2008 Closed With Outputs
Avianca-01/Bogota IFC CAO Colombia 14/11/2011 Closed With Outputs
Bujagali Energy-04/Bujagali IFC CAO Uganda 21/03/2011 Monitoring
Harmon Hall-01/Mexico IFC CAO Mexico 02/12/2011 Closed With Outputs
Ingenio Montelimar-01/Montelimar Environs IFC CAO Nicaragua 01/10/2015 Closed With Outputs
Tata Tea-02/Assam IFC CAO India 02/02/2013 Monitoring
Togo LCT-01/Lome IFC CAO Togo 09/03/2015 Monitoring
VEIL II-01/ Ratanakiri Province IFC CAO Cambodia 10/02/2014 Active
Wilmar Group-01/West Kalimantan IFC CAO Indonesia 01/07/2007 Closed With Outputs
Alto Maipo-02/Cajon del Maipo IFC CAO Chile 05/07/2017 Monitoring
Bridge International Academies-01/Kenya IFC CAO Kenya 16/04/2018 Active
Nedbank Tier II-01/Kintinian IFC CAO Guinea 27/04/2017 Active
Condor Gold PLC-01/Santa Cruz de la India IFC CAO Nicaragua 26/07/2018 Closed Without Outputs
Salala Rubber Corporation-01/Margibi and Bong IFC CAO Liberia 27/05/2019 Active
Indorama Kokand/Hamkor Bank-01 IFC CAO Uzbekistan 30/06/2016 Monitoring
Alcazar Energy-01/Jordan IFC CAO Jordan 02/03/2020 Closed Without Outputs
Benban Solar-03 IFC CAO Egypt 15/06/2022 Closed With Outputs Outside Process
Financial Intermediaries-04 IFC CAO Cambodia 10/02/2022 Active
Eleme Fertilizer II-02/Port Harcourt IFC CAO Nigeria 22/11/2023 Active
Asyaport-01 IFC CAO Turkey 15/01/2022 Closed Without Outputs
Overseas Private Investment Corporation OA Complaints IAM Country Date Filed Status
Buchanan Renewables Biomass OPIC OA Liberia 22/01/2014 Closed With Outputs