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Douala City Storm Drainage

Issues

Displacement (physical and/or economic)

Description: Complaint raises concerns about physical relocation, loss of shelter, and/or loss of assets that relate to income or livelihood.

Complaints with this Issue: 494

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Property damage

Description: Complaint raises concerns about specific harm to property, including buildings, land, or property value. Concerns related to physical or economic displacement, pollution, or community health and safety are not included.

Complaints with this Issue: 169

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Sectors

Infrastructure

Description: Project relates to construction or improvement of large structures, facilities, or public works projects. Examples include roads and other transportation projects, sanitation and water treatment facilities, power plants, and industrial facilities.

Complaints in this Sector: 994

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Project

Name: Douala City Storm Drainage

Investments: AFD Unknown

Client:

Support:

Country: Cameroon

Complaint

IAM: Environmental and Social Complaints Mechanism (ESCM)

ID: None

Date Filed: Sept. 27, 2017

Status: Monitoring

Description

In Cameroon, an individual affected by a stormwater drainage project filed a complaint that was registered in September 2017, as his discussions with the Douala Urban Community (DUC) broke down. The complaint was about the amount of compensation the individual had been granted for damages he suffered. Details of the dispute resolution agreement and compliance review report can be found in the 2017-2018 Activity Report, 2019 Activity Report, 2020 Activity Report, 2021 Activity Report, and 2022 Activity Report.

Complaint Stages

Filing

Sept. 27, 2017

Filing

Status:

Start Date: Sept. 27, 2017

Registration

Sept. 27, 2017 -

Sept. 30, 2017

Registration

Status: Closed With Output

Start Date: Sept. 27, 2017

End Date: Sept. 30, 2017

Eligibility

Sept. 30, 2017 -

Oct. 27, 2017

Eligibility

Status: Closed With Output

Start Date: Sept. 30, 2017

End Date: Oct. 27, 2017

Dispute Resolution

Oct. 27, 2017 -

June 1, 2018

Dispute Resolution

Status: Closed With Output

Start Date: Oct. 27, 2017

End Date: June 1, 2018

Compliance Review

Oct. 27, 2017 -

Aug. 22, 2018

Compliance Review

Status: Closed With Output

Start Date: Oct. 27, 2017

End Date: Aug. 22, 2018

Has Compliance Report: Yes

Non-Compliance Found: Yes

Monitoring

Aug. 22, 2018

Monitoring

Status: In Progress

Start Date: Aug. 22, 2018

Closed

Not Closed

Timeline

Documents

Name Category Description
Audit Report Compliance Review
AFD Response and Action Plan Management Response AFD Response and Action Plan following the compliance audit of the Environmental and Social Claims Management Panel, for the Douala Rainwater Drainage project.
Eligibility Report Eligibility

Commitments

Type Category Description Status
Information disclosure Consultation Publish Compensation Decree Unknown
Monitoring Project Impacts Monitoring Monitoring Missions Unknown
Monitoring Project Impacts Monitoring Ex-post Evaluation Unknown
Other Other Support Impact Mitigation Unknown
Other Other Support Change in Resettlement Legislation Unknown
Other Project Changes Project Changes reallocate project funds Unknown
Process Change Operations Management Support RAP Development Unknown
Process Change Operations Management Revise Standard Financing Agreements Unknown
Process Change Operations Management Update E&S Commitment Plans Unknown
Process Change Operations Management Redouble Vigilance of RAP Quality Unknown
Project-Level Grievance Mechanism Grievance Mechanism Decrease complaint processing time Unknown
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