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Eskom Investment Support Project


Community health and safety

Description: Complaint raises concerns related to public health and safety including incidents of or an increase in accidents, release of hazardous materials, and spread of diseases. Concerns related to retaliation and/or violence are not included.

Complaints with this Issue: 260

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Cultural heritage

Description: Complaint raises concerns about impacts on any type of tagible or intangible cultural heritage, including significant sites, unique environmental features, cultural knowledge, and traditional lifestyles.

Complaints with this Issue: 82

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Displacement (physical and/or economic)

Description: Complaint raises concerns about physical relocation, loss of shelter, and/or loss of assets that relate to income or livelihood.

Complaints with this Issue: 332

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Due diligence

Description: Complaint raises concerns about inadequate or absent prior investigation of project impacts.

Complaints with this Issue: 391

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Human rights

Description: Complaint frames concerns using the language of human rights violations.

Complaints with this Issue: 57

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Description: Complaint raises concerns about impacts on the means by which people make a living, including wage-based income, trade and bartering, agriculture, fishing, foraging, and other natural-resource based means.

Complaints with this Issue: 243

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Description: Complaint raises concerns about releases of pollutants related to the project, including hazardous or non-hazardous chemicals, minerals, metals, pathogens, odors, noise, vibration, radiation, light, and heat.

Complaints with this Issue: 176

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Description: Complaint raises concerns about access to or availability of water. Concerns related to water pollution are not included.

Complaints with this Issue: 165

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Description: Project relates to energy access, legal frameworks regarding the energy sector, and development and operation of energy infrastructure, including power generation and electric and gas distribution and storage. Projects specifically related to the extraction of oil and gas are not included.

Complaints in this Sector: 203

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Description: Project relates to construction or improvement of large structures, facilities, or public works projects. Examples include roads and other transportation projects, sanitation and water treatment facilities, power plants, and industrial facilities.

Complaints in this Sector: 510

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Name: Eskom Investment Support Project

Investments: WB


Support: Loans

Country: South Africa


IAM: Inspection Panel (Panel)

ID: 65

Date Filed: April 6, 2010

Date Closed: May 31, 2015

Status: Closed With Outputs

Complaint Stages


April 6, 2010



Start Date: April 6, 2010


April 6, 2010 -

April 7, 2010


Status: Completed

Start Date: April 6, 2010

End Date: April 7, 2010


April 7, 2010 -

July 29, 2010


Status: Completed

Start Date: April 7, 2010

End Date: July 29, 2010

Dispute Resolution

Not Undertaken

Dispute Resolution

Status: Not Undertaken

Explanation: Not offered by mechanism, Dispute resolution was not an option in this case

Compliance Review

July 29, 2010 -

May 29, 2012

Compliance Review

Status: Completed

Start Date: July 29, 2010

End Date: May 29, 2012

Has Compliance Report: Yes

Non-Compliance Found: Yes


May 29, 2012 -

May 25, 2015


Status: Completed

Start Date: May 29, 2012

End Date: May 25, 2015


May 31, 2015