Complaints | Accountability Console

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A complaint is a submission to an independent accountability mechanism that raises concerns about actual or potential harm related to an IFI-supported project.

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Asian Development Bank SPF CRP Complaints	IAM	Country	Date Filed	Status
Promoting Economic Use of Customary Land and Grant No. 0392 (SAM): Samoa Agribusiness Support Project	ADB SPF CRP	Samoa	09/09/2014	Closed With Outputs
Southern Transport Development Project (STDP)	ADB SPF CRP	Sri Lanka	09/06/2004	Closed With Outputs
Nenskra Hydropower Project	ADB SPF CRP	Georgia	18/11/2017	Closed Without Outputs
South Asia Subregional Economic Cooperation Road Connectivity Investment Program - Tranche 2	ADB SPF CRP	India	19/09/2018	Closed Without Outputs
MFF Power Transmission Enhancement Investment Program II Tranche 3	ADB SPF CRP	Pakistan	19/06/2019	Active
North-South Corridor (Kvesheti-Kobi) Road Project	ADB SPF CRP	Georgia	16/10/2019	Closed Without Outputs
North-South Corridor (Kvesheti-Kobi) Road Project	ADB SPF CRP	Georgia	06/01/2021	Monitoring

African Development Bank IRM Complaints	IAM	Country	Date Filed	Status
Bujagali Hydropower Project and Bujagali Interconnection Project	AfDB IRM	Uganda	16/05/2007	Closed With Outputs
125 MW Coal-Fired Power Plant in Sendou	AfDB IRM	Senegal	09/05/2016	Monitoring
125 MW Coal-Fired Power Plant in Sendou	AfDB IRM	Senegal	15/07/2016	Monitoring
Abidjan Urban Transport Project	AfDB IRM	Ivory Coast	26/12/2018	Closed With Outputs
The Construction Works for Kapenguria-Makutano and Chepareria Towns Sewerage System Project	AfDB IRM	Kenya	07/11/2020	Monitoring
Nachtigal Hydropower Project	AfDB IRM	Cameroon	21/06/2022	Active
Multinational Lakes Edward and Albert Integrated Fisheries and Water Resources Management (Leaf II) Project	AfDB IRM	Uganda	17/11/2021	Active

German Investment Corporation, Netherlands Development Finance Company ICM Complaints	IAM	Country	Date Filed	Status
Barro Blanco	DEG/FMO/PR ICM	Panama	05/05/2014	Closed With Outputs
Lome Container Terminal	DEG/FMO/PR ICM	Togo	22/08/2018	Monitoring
Nyamagasami 2 HPP Limited	DEG/FMO/PR ICM	Uganda	14/10/2020	Closed With Outputs
Barro Blanco	DEG/FMO/PR ICM	Panama	14/04/2014	Closed With Outputs

European Bank for Reconstruction and Development IPAM Complaints	IAM	Country	Date Filed	Status
Nenskra HPP	EBRD IPAM	Georgia	30/05/2018	Monitoring
Maritsa East Mines (BEH Bond Issue)	EBRD IPAM	Bulgaria	16/10/2017	Closed Without Outputs
Corridor Vc in FBH - Part 3 Project	EBRD IPAM	Bosnia and Herzegovina	06/01/2020	Monitoring
North-South Corridor (Kvesheti-Kobi) Road Project	EBRD IPAM	Georgia	27/09/2019	Monitoring
Maritsa East Mines	EBRD IPAM	Bulgaria	28/10/2021	Active

European Bank for Reconstruction and Development PCM Complaints	IAM	Country	Date Filed	Status
DIF Lydian (Amulsar Gold Mine)	EBRD PCM	Armenia	29/07/2014	Closed Without Outputs
Energy Resources Phase II & Oyu Tolgoi	EBRD PCM	Mongolia	02/07/2013	Closed With Outputs

European Investment Bank CM Complaints	IAM	Country	Date Filed	Status
Belgrade Urban Renewal	EIB CM	Serbia	28/02/2010	Closed With Outputs
Belgrade Urban Renewal 2	EIB CM	Serbia	26/02/2010	Closed With Outputs
Bucharest Metro Line 5, Romania	EIB CM	Romania	29/04/2011	Closed With Outputs
Bujagali Hydroelectric	EIB CM	Uganda	02/12/2009	Closed With Outputs
DTS Expressway II	EIB CM	Poland	15/01/2010	Closed With Outputs
Mallorca Hospital	EIB CM	Spain	05/03/2015	Closed With Outputs
Olkaria I&IV Geothermal Extension A	EIB CM	Kenya	16/07/2014	Closed With Outputs
Olkaria I&IV Geothermal Extension B	EIB CM	Kenya	01/08/2014	Closed With Outputs
Corridor VC Mostar South	EIB CM	Bosnia and Herzegovina	02/05/2017	Closed With Outputs
Bangalore Metro Rail Project - Line R6	EIB CM	India	07/06/2019	Closed With Outputs
Kharkiv Metro Expansion	EIB CM	Ukraine	22/01/2019	Monitoring
Nepal Power System Expansion	EIB CM	Nepal	08/10/2018	Monitoring
Nepal Tenahu Hydropower Project	EIB CM	Nepal	11/02/2020	Active
Corridor VC Mostar South	EIB CM	Bosnia and Herzegovina	05/02/2020	Closed With Outputs
JASPERS - Express Road Osojnik-Karasovići-Čilipi Airport	EIB CM	Croatia	15/11/2019	Closed Without Outputs
SRWB Water Supply and Sanitation Programme	EIB CM	Malawi	14/03/2022	Monitoring
PV Hybrid Storage System Demo Project (EDP)	EIB CM	France	28/02/2022	Closed Without Outputs
Metro to Madrid Line 11 Extension	EIB CM	Spain	13/09/2023	Active
EGP-Powercrop Biomass Programme	EIB CM	Italy	10/08/2015	Closed With Outputs
UniversitÃ di Verona	EIB CM	Italy	01/12/2015	Closed With Outputs

Green Climate Fund IRM Complaints	IAM	Country	Date Filed	Status
Bio-CLIMA: Integrated climate action to reduce deforestation and strengthen resilience in BOSAWAS and Rio San Juan Biospheres	GCF IRM	Nicaragua	30/06/2021	Closed With Outputs

Inter-American Development Bank MICI Complaints	IAM	Country	Date Filed	Status
Blumenau Urban Sustainable Mobility Program	IDB MICI	Brazil	09/08/2013	Closed Without Outputs
Blumenau's Sustainable Urban Mobility Program	IDB MICI	Brazil	21/08/2015	Closed Without Outputs
Provincial Agricultural Services Program II (PROSAP II)	IDB MICI	Argentina	03/11/2010	Closed With Outputs
Rural Land Titling & Registration Project in Peru - Third Phase	IDB MICI	Peru	27/08/2015	Monitoring
San Francisco-Mocoa Alternate Road Construction Project - Phase I	IDB MICI	Colombia	13/07/2011	Closed Without Outputs
Isolated Indigenous Peoples Reservations Regularization	IDB MICI	Peru	11/06/2018	Closed Without Outputs
Ituango Hydropower Plant	IDB MICI	Colombia	05/06/2018	Monitoring
Alto Maipo Hydroelectric Power Project	IDB MICI	Chile	23/01/2017	Closed With Outputs
Downtown Redevelopment, Modernization of Metropolitan Public Transport, and of Government Offices Project	IDB MICI	Paraguay	17/05/2016	Closed With Outputs
Railroad General Roca Improvement Program - Constitución - La Plata Line	IDB MICI	Argentina	12/06/2019	Closed Without Outputs
Plazalogística SA	IDB MICI	Argentina	11/02/2019	Closed Without Outputs
Radomiro Tomic Desalination Plant	IDB MICI	Chile	16/01/2020	Closed Without Outputs
Development Program For Metropolitan Areas Outside the Capital II (AR-L1243)	IDB MICI	Argentina	09/02/2021	Monitoring
Urban Municipal Infrastructure Program - Request II	IDB MICI	Argentina	09/09/2021	Closed Without Outputs
Integrated Urban Solid Waste Management Program - Request IV	IDB MICI	Argentina	31/01/2022	Active
Porce III Hydroelectric Power Plant - Request II	IDB MICI	Colombia	24/10/2022	Closed Without Outputs
Tacuarembo-Salto Green Transmission Line	IDB MICI	Uruguay	15/03/2022	Closed Without Outputs
Tacuarembó-Salto Green Transmission Line - Request II	IDB MICI	Uruguay	17/11/2022	Active
Generadora San Mateo S.A. and Generadora San Andrés S.A.	IDB MICI	Guatemala	06/08/2018	Monitoring
Ruta del Cacao 4G Toll Road	IDB MICI	Colombia	27/12/2019	Active

IFC/MIGA CAO Complaints	IAM	Country	Date Filed	Status
AD Hydro Power Limited-01/Himachal Pradesh	IFC CAO	India	01/10/2004	Closed With Outputs
AD Hydro Power Limited-02/Jagat Sukh	IFC CAO	India	01/08/2005	Closed Without Outputs
AES PNG-01/Roku Village	IFC CAO	Papua New Guinea	29/09/2014	Closed Without Outputs
Aconcagua-01/Santa Barbara	IFC CAO	Chile	11/11/2009	Closed Without Outputs
BTC Pipeline-19/Atskuri Temple	IFC CAO	Georgia	03/05/2005	Closed Without Outputs
Bujagali-02/Bujagali Falls	IFC CAO	Uganda	19/06/2001	Closed Without Outputs
Bujagali-03/Canada	IFC CAO	Uganda	01/07/2001	Closed Without Outputs
CAMIF-01/ Intibuca	IFC CAO	Honduras	09/10/2013	Closed Without Outputs
CIFI-01/Hidro Santa Cruz	IFC CAO	Guatemala	15/07/2015	Monitoring
Ficohsa-02/Tela	IFC CAO	Honduras	09/10/2015	Closed Without Outputs
Jordan Gateway Project Co.-02/Bet Shean Valley	IFC CAO	Jordan	01/01/2001	Closed With Outputs Outside Process
Mindoro Resources-01/Jabonga	IFC CAO	Philippines	16/09/2011	Closed Without Outputs
Oyu Tolgoi-02/Khanbogd	IFC CAO	Mongolia	11/02/2013	Closed With Outputs
TCBuen-01/Buenaventura	IFC CAO	Colombia	09/12/2009	Closed Without Outputs
Tsodilo-01/Badplaas	IFC CAO	South Africa	22/04/2013	Closed Without Outputs
VEIL II-01/ Ratanakiri Province	IFC CAO	Cambodia	10/02/2014	Active
Alto Maipo-01/Cajon del Maipo	IFC CAO	Chile	24/01/2017	Monitoring
TPBank and VPBank-01/Ratanakiri Province	IFC CAO	Cambodia	12/03/2019	Active
Nachtigal Hydropower Co-01	IFC CAO	Cameroon	19/04/2022	Active
Togo LCT-03/Lome	IFC CAO	Togo	20/12/2022	Monitoring

Development Finance Corporation OA Complaints	IAM	Country	Date Filed	Status
Mexico Cerro de Oro Hydroelectric	OPIC OA	Mexico	30/11/2010	Closed With Outputs

United Nations Development Programme SECU Complaints	IAM	Country	Date Filed	Status
Fortalecimiento institucional para la gestion basada en resultados del Ministerio de Relaciones Exte	UNDP SECU	Panama	15/08/2017	Closed With Outputs
MoU Between the United Nations Development Programme and Musina-Makhado Special Economic Zone	UNDP SECU	South Africa	07/06/2022	Active

World Bank Panel Complaints	IAM	Country	Date Filed	Status
Electricity Expansion Project	WB Panel	Kenya	26/10/2014	Closed With Outputs
Eskom Investment Support Project	WB Panel	South Africa	06/04/2010	Closed With Outputs
Financing of Hydroelectric Dams in the Bio Bio River (not registered)	WB Panel	Chile	17/11/1995	Closed Without Outputs
Forest Concession Management and Control Pilot Project	WB Panel	Cambodia	28/01/2005	Closed With Outputs
Haiti Mining Dialogue Technical Assistance	WB Panel	Haiti	07/01/2015	Closed Without Outputs
Land Administration Project	WB Panel	Honduras	03/01/2006	Closed With Outputs
Lima Urban Transport Project	WB Panel	Peru	01/10/2009	Closed With Outputs
Mongolia Mining Infrastructure Investment Support (P118109) and Mining Infrastructure Investment Support - Additional Financing	WB Panel	Mongolia	10/02/2015	Closed Without Outputs
National Drainage Program Project	WB Panel	Pakistan	10/09/2004	Closed With Outputs
Petroleum Development and Pipeline Project, Management of the Petroleum Economy Project, and Petroleum Sector Management Capacity Building Project	WB Panel	Chad	22/03/2001	Closed With Outputs
Power Development Project	WB Panel	Nepal	10/07/2013	Closed With Outputs
Power Sector Generation and Restructuring Project	WB Panel	Albania	30/04/2007	Closed With Outputs
Quilleco Hydropower Project	WB Panel	Chile	21/04/2010	Closed With Outputs Outside Process
Sustainable Development of Natural Resources - Additional Financing, and Sustainable Development of Natural Resources II	WB Panel	Afghanistan	03/12/2012	Closed With Outputs Outside Process
Transitional Support for Economic Recovery Credit and Emergency Economic and Social Reunification Support Project	WB Panel	Democratic Republic of Congo	19/11/2005	Closed With Outputs
Vishnugad Pipalkoti Hydro Electric Project	WB Panel	India	23/07/2012	Monitoring
Boosting Human Capital and Productivity Development Policy Financing with a Deferred Drawdown Option	WB Panel	Peru	13/10/2017	Closed Without Outputs
Trade and Transport Studies RETF Project	WB Panel	Bangladesh	31/08/2016	Closed Without Outputs
Water Supply Augmentation Project, Greater Beirut Water Supply Project and its Additional Financing	WB Panel	Lebanon	06/08/2018	Closed Without Outputs
Rural Water Supply and Sanitation Project for Low Income States - First Request	WB Panel	India	21/09/2018	Monitoring
Rural Water Supply and Sanitation Project for Low Income States - Second Request	WB Panel	India	12/12/2018	Monitoring
Nairobi Metropolitan Services Improvement Project	WB Panel	Kenya	10/04/2019	Closed Without Outputs
Water Supply Augmentation Project, Greater Beirut Water Supply Project and its Additional Fiancing - Second Request	WB Panel	Lebanon	24/06/2019	Closed Without Outputs
Teresina Enhancing Municipal Governance and Quality of Life Project and its Additional Financing	WB Panel	Brazil	23/08/2019	Closed With Outputs
Odra-Vistula Flood Management Project - Eighth Request	WB Panel	Poland	20/09/2019	Closed Without Outputs
North Eastern Road-corridor Asset Management Project (NERAMP) (P125590)	WB Panel	Uganda	01/10/2020	Monitoring
Nepal-India Regional Trade and Transport Project (P144335)	WB Panel	Nepal	25/04/2020	Closed Without Outputs
Second Kampala Institutional and Infrastructure Development Project (KIIDP-2)	WB Panel	Uganda	17/06/2021	Closed With Outputs
Nachtigal Hydropower Project (P157734) and Hydropower Development on the Sanaga River Technical Assistance Project (P157733)	WB Panel	Cameroon	30/06/2022	Active
Vishnugad Pipalkoti Hydro Electric Project (P096124) - (Second Request)	WB Panel	India	01/03/2022	Closed Without Outputs
Vishnugad Pipalkoti Hydro Electric Project (P096124) â (Third Request)	WB Panel	India	12/07/2022	Closed Without Outputs
West Africa Coastal Areas Resilience Investment Project (P162337) Global Environment Facility (GEF) (P092289)	WB Panel	Benin	31/10/2022	Closed Without Outputs
Nepal-India Electricity Transmission and Trade Project (P115767) and its Additional Financing (P132631)	WB Panel	Nepal	18/10/2021	Closed With Outputs
Secondary Education Quality Improvement Project (SEQIP) (P160083) and Kenya Climate Smart Agriculture Project (KCSAP) (P154784)	WB Panel	Kenya	21/06/2021	Closed Without Outputs

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