The complainant is a former employee of HBL whose position was Deputy General Manager and Head of Planning and Implementation of HBL’s Social and Environmental Management Systems (SEMS) unit. The complaint raised concerns regarding HBL’s alleged non-compliance with national and international E&S standards, including IFC’s Performance Standards. The complaint also raised concerns related to the complainant’s alleged unauthorized dismissal as Deputy General Manager and Head of Planning and Implementation of HBL’s SEMS unit. Finally, the complaint raised concerns around HBL’s alleged mismanagement of its whistleblowing mechanism.