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Complaints

A complaint is a submission to an independent accountability mechanism that raises concerns about actual or potential harm related to an IFI-supported project.


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is registered
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Complaint Stage Filters

Registration Outputs
Has registration report
Unregistered - Reasons
Eligibility Outputs
Has eligibility report
Ineligibility - Reasons
Dispute Resolution Outputs
Has dr report
No DR - Reasons
Compliance Review Outputs
Has compliance report
No CR - Reasons
Monitoring Outputs
Has monitoring report
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Project Filters

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Asian Development Bank SPF CRP Complaints IAM Country Date Filed Status
Chasma Right Bank Irrigation Project-Stage III ADB SPF CRP Pakistan 14/12/2005 Closed Without Outputs
Community Empowerment for Rural Development Project ADB SPF CRP Indonesia 21/02/2005 Closed With Outputs
Education Sector Reform Project ADB SPF CRP Tajikistan 05/08/2010 Closed With Outputs
Melamchi Water Supply Project ADB SPF CRP Nepal 08/07/2015 Closed Without Outputs
Regional Economic Integration in Central Asia - Stocktaking and Experience Sharing ADB SPF CRP Kyrgyzstan 27/09/2010 Closed Without Outputs
Power Distribution Enhancement Investment Program - Tranche 3 ADB SPF CRP Pakistan 31/07/2017 Closed Without Outputs
Batumi Bypass Road project ADB SPF CRP Georgia 25/07/2018 Closed With Outputs
Bridge Replacement for Improved Rural Access Sector Project ADB SPF CRP Papua New Guinea 20/02/2019 Closed Without Outputs
Greater Colombo Wastewater Management Project ADB SPF CRP Sri Lanka 22/11/2019 Active
Tanahu Hydropower Project ADB SPF CRP Nepal 06/05/2021 Closed Without Outputs
Uttar Pradesh Major District Roads Improvement Project ADB SPF CRP India 01/04/2021 Closed Without Outputs
Emergency Assistance Project ADB SPF CRP Bangladesh 26/01/2021 Closed Without Outputs
Emergency Assistance Project ADB SPF CRP Bangladesh 21/01/2021 Closed Without Outputs
Jalalpur Irrigation Project ADB SPF CRP Pakistan 12/01/2021 Closed Without Outputs
Punjab Intermediate Cities Improvement Investment Project ADB SPF CRP Pakistan 07/01/2021 Closed Without Outputs
French Development Agency ESCM Complaints IAM Country Date Filed Status
Biougra wastewater treatment plant AFD ESCM Morocco 19/05/2020 Active
African Development Bank IRM Complaints IAM Country Date Filed Status
Dakar-Diamniadio Highway Project AfDB IRM Senegal 15/06/2011 Closed With Outputs
Unknown AfDB 1 AfDB IRM Tunisia 01/06/2016 Closed Without Outputs
Mombasa-Mariakani Road Project AfDB IRM Kenya 21/02/2020 Closed Without Outputs
Mombasa-Mariakani Road Project AfDB IRM Kenya 14/02/2020 Closed Without Outputs
Mombasa-Mariakani Road Project AfDB IRM Kenya 14/02/2020 Closed Without Outputs
Mombasa-Mariakani Road Project AfDB IRM Kenya 13/02/2020 Closed Without Outputs
Mombasa-Mariakani Road Project AfDB IRM Kenya 03/02/2020 Closed Without Outputs
Mombasa-Mariakani Road Project AfDB IRM Kenya 06/01/2020 Closed Without Outputs
Mombasa-Mariakani Road Project AfDB IRM Kenya 12/12/2019 Closed Without Outputs
TEF 2019 cohort sponsored by AfDB AfDB IRM Nigeria 09/12/2019 Closed Without Outputs
Mombasa-Mariakani Road Project AfDB IRM Kenya 04/12/2019 Closed Without Outputs
Mombasa-Mariakani Road Project AfDB IRM Kenya 04/12/2019 Closed Without Outputs
Mombasa-Mariakani Road Project AfDB IRM Kenya 19/11/2019 Closed Without Outputs
Mombasa-Mariakani Road Project AfDB IRM Kenya 16/11/2019 Closed Without Outputs
Mombasa-Mariakani Road Project AfDB IRM Kenya 16/11/2019 Closed Without Outputs
Mombasa-Mariakani Road Project AfDB IRM Kenya 07/11/2019 Closed Without Outputs
Mombasa-Mariakani Road Project AfDB IRM Kenya 02/09/2019 Closed Without Outputs
Mombasa-Mariakani Road Project AfDB IRM Kenya 20/06/2019 Closed Without Outputs
Mombasa-Mariakani Road Project AfDB IRM Kenya 28/05/2019 Closed Without Outputs
Mombasa-Mariakani Road Project AfDB IRM Kenya 25/03/2019 Closed Without Outputs
Mombasa-Mariakani Road Project AfDB IRM Kenya 26/02/2019 Closed Without Outputs
Mombasa-Mariakani Road Project AfDB IRM Kenya 06/02/2019 Closed Without Outputs
Construction of the Isimba Dam AfDB IRM Uganda 01/04/2017 Closed Without Outputs
German Investment Corporation, Netherlands Development Finance Company ICM Complaints IAM Country Date Filed Status
Nyamagasami 2 HPP Limited DEG/FMO/PR ICM Uganda 18/05/2020 Active
European Bank for Reconstruction and Development IRM Complaints IAM Country Date Filed Status
BTC Georgia / Atskuri EBRD IRM Georgia 06/07/2007 Closed With Outputs
European Investment Bank CM Complaints IAM Country Date Filed Status
A4 Motorway, Zgorzelec - Krzyowa EIB CM Poland 19/05/2015 Closed Without Outputs
Asturias Waste Management EIB CM Spain 23/09/2010 Closed Without Outputs
Castor Underground Gas Storage EIB CM Spain 02/12/2013 Closed With Outputs
Corridor 10 Highway E-75 EIB CM Serbia 03/05/2011 Closed Without Outputs
DISI - Amman Water Conveyor EIB CM Jordan 13/10/2010 Closed Without Outputs
Gazela Bridge EIB CM Serbia 19/03/2009 Closed Without Outputs
Gilgel Gibe III Dam EIB CM Ethiopia 04/03/2009 Closed Without Outputs
Mariscina County Waste Management EIB CM Croatia 05/03/2013 Closed Without Outputs
N11-N7 Motorway PPP EIB CM Ireland 07/12/2012 Closed Without Outputs
Panama Canal Expansion EIB CM Panama 09/03/2011 Closed With Outputs
Portuguese Dam Program EIB CM Portugal 02/05/2011 Closed Without Outputs
Slovak Motorways D1 EIB CM Slovakia 05/05/2009 Closed Without Outputs
Subconcessao Pinhal Interior EIB CM Portugal 04/03/2011 Active
TES EIB CM Slovenia 27/02/2011 Closed Without Outputs
Termovalorizzatore Firenze 2 EIB CM Italy 20/05/2015 Closed Without Outputs
Torun Bridge EIB CM Poland 19/10/2010 Closed Without Outputs
Transit Roads V Lot 17 EIB CM Bulgaria 14/12/2012 Closed Without Outputs
Valencia Centros Escolares El Bracal EIB CM Spain 04/09/2013 Closed Without Outputs
Valencia Centros Escolares Emilio Lluch EIB CM Spain 13/04/2012 Closed With Outputs
Valencia Centros Escolares Joan Ribera, Spain EIB CM Spain 04/08/2013 Closed Without Outputs
Valencia Centros Escolares Severi Torres EIB CM Spain 27/01/2014 Closed Without Outputs
Spain Gas Network Expansion II EIB CM Spain 06/02/2018 Closed Without Outputs
Trans Adriatic Pipeline EIB CM Italy 13/12/2017 Closed Without Outputs
Trans Adriatic Pipeline EIB CM Italy 07/12/2017 Closed Without Outputs
Trans Adriatic Pipeline EIB CM Italy 02/08/2017 Closed Without Outputs
Trans Adriatic Pipeline EIB CM 26/07/2017 Closed Without Outputs
Trans Adriatic Pipeline EIB CM Italy 11/07/2017 Closed Without Outputs
Trans Adriatic Pipeline EIB CM Italy 03/07/2017 Closed Without Outputs
Regional Mombasa Port Access Road EIB CM Kenya 30/06/2017 Closed With Outputs
Trans Adriatic Pipeline EIB CM Albania 23/07/2016 Closed Without Outputs
Piraeus Port Expansion EIB CM Greece 26/09/2019 Active
Bangalore Metro Rail Project Line R6 EIB CM India 06/06/2019 Active
Banja Luka - Doboj Motorway EIB CM Bosnia and Herzegovina 14/04/2019 Active
Curtis Biomass Power Generation Plant EIB CM Spain 18/03/2019 Active
Lebanon Round 1 Wind - Project 1 EIB CM Lebanon 27/02/2020 Active
Nepal Tenahu Hydropower Project EIB CM Nepal 11/02/2020 Active
Corridor VC Mostar South EIB CM Bosnia and Herzegovina 05/02/2020 Active
Lana River Front - Urban Redevelopment EIB CM Albania 28/10/2019 Closed Without Outputs
Flood Protection Measures EIB CM Greece 23/07/2021 Active
S2 Denivellation de huit carrefours a Sfax EIB CM Tunisia 03/03/2021 Active
Cairo Metro Line 3 (Phase 3) EIB CM Egypt 11/12/2020 Active
IFC/MIGA CAO Complaints IAM Country Date Filed Status
Albania Hydros-01/Tirana IFC CAO Albania 14/01/2013 Closed Without Outputs
BTC Pipeline-13/Tsalka IFC CAO Georgia 22/07/2004 Closed With Outputs Outside Process
BTC Pipeline-18/Tetritsakro IFC CAO Georgia 01/12/2004 Closed Without Outputs
Bujagali Energy-07/Bujagali IFC CAO Uganda 03/02/2015 Monitoring
Bujagali-02/Bujagali Falls IFC CAO Uganda 19/06/2001 Closed Without Outputs
Harmon Hall-02/Puerto Vallarta IFC CAO Mexico 06/09/2013 Closed Without Outputs
India Infrastructure Fund-01/Dhenkanal District IFC CAO India 15/04/2011 Monitoring
Interagua-01/Guayaquil IFC CAO Ecuador 01/01/2008 Closed With Outputs
KEK-01/Prishtina IFC CAO Kosovo 25/08/2011 Closed With Outputs
Konkola Copper Mines Plc (KCM)-01/Ming'omba and Kawama IFC CAO Zambia 01/07/2003 Closed Without Outputs
Lonmin-02/Marikana IFC CAO South Africa 16/06/2015 Active
Mahindra Farm Services-01/Confidential IFC CAO India 04/03/2007 Closed Without Outputs
Mahindra Farm Services-02/Confidential IFC CAO India 04/03/2007 Closed Without Outputs
Mahindra Farm Services-03/Confidential IFC CAO India 04/03/2007 Closed Without Outputs
Mahindra Farm Services-04/Confidential IFC CAO India 04/03/2007 Closed Without Outputs
Niger Delta Contractor Revolving Credit Facility-01/Niger Delta IFC CAO Nigeria 01/06/2001 Closed Without Outputs
Orion-02/ Gualeguaychu IFC CAO Uruguay 05/08/2009 Closed Without Outputs
PNG SEZ-01/Madang Province IFC CAO Papua New Guinea 12/07/2011 Closed With Outputs
Pronaca Expansion-01/Santo Domingo de los Tsachilas IFC CAO Ecuador 08/12/2010 Closed Without Outputs
Tata Tea-02/Assam IFC CAO India 02/02/2013 Monitoring
Tata Ultra Mega-01/Mundra and Anjar IFC CAO India 14/06/2011 Monitoring
Wilmar Group-01/West Kalimantan IFC CAO Indonesia 01/07/2007 Closed With Outputs
Wilmar Group-02/Sumatra IFC CAO Indonesia 01/12/2008 Closed With Outputs
Wilmar Group-03/Jambi IFC CAO Indonesia 09/11/2011 Closed With Outputs
Yanacocha-01/Cajamarca IFC CAO Peru 01/12/2000 Closed With Outputs
Alex Dev Ltd-03/Beni Suef IFC CAO Egypt 10/05/2017 Active
Alex Dev Ltd-02/Beni Suef IFC CAO Egypt 13/02/2017 Active
Bidco Bev. & Det.-01/Thika IFC CAO Kenya 10/06/2016 Monitoring
Financial Intermediaries 01-03 IFC CAO Cambodia 11/06/2018 Active
Galnaftogaz-01/Kiev IFC CAO Ukraine 08/08/2018 Closed Without Outputs
Enso Albania-02/Mat IFC CAO Albania 20/03/2019 Closed Without Outputs
Masdar Baynouna-01/ East Amman IFC CAO Jordan 11/02/2020 Active
Delonex and Africa Oil-01/Kerio Valley IFC CAO Kenya 06/08/2019 Active
Pan American Energy (PAE)-01/Comodoro Rivadavia IFC CAO Argentina 22/09/2020 Active
Daehan Wind Power Company 01/Tafila IFC CAO Jordan 16/06/2020 Active
Bridge International Academies-03/Kenya IFC CAO Kenya 03/09/2020 Active
Bridge International Academies-04/Vice President request IFC CAO Kenya 16/02/2020 Active
Japan Bank for International Cooperation EEG Complaints IAM Country Date Filed Status
Cirebon Coal-fired Power Plant Project-Unit 2 in West Java JBIC EEG Indonesia 24/05/2017 Active
World Bank Panel Complaints IAM Country Date Filed Status
Arun III Proposed Hydroelectric Project and Restructuring of IDA Credit WB Panel Nepal 24/10/1994 Closed With Outputs
Education Improvement Project WB Panel Armenia 16/05/2014 Closed Without Outputs
Governance Promotion Adjustment Loan WB Panel Papua New Guinea 06/12/2001 Closed Without Outputs
Improving Rural Livelihoods through Carbon Sequestration Project WB Panel India 23/04/2012 Closed Without Outputs
Indigenous and Community Biodiversity Project (COINBIO) WB Panel Mexico 26/01/2004 Closed Without Outputs
Institutional Reform Development Policy Financing WB Panel Yemen 13/04/2009 Closed With Outputs Outside Process
Land Reform and Poverty Alleviation Project, 1st Request WB Panel Brazil 14/12/1998 Closed Without Outputs
Land Reform and Poverty Alleviation Project, 2nd Request WB Panel Brazil 14/09/1999 Closed Without Outputs
Power VI Project WB Panel Tanzania 16/05/1995 Closed Without Outputs
Second National Water Development Project - AdditionalFinancing WB Panel Malawi 22/05/2013 Closed Without Outputs
Smallholder Agriculture Development Project WB Panel Papua New Guinea 08/12/2009 Closed With Outputs
Special Structural Adjustment Loan WB Panel Argentina 26/07/1999 Closed With Outputs Outside Process
Tax Administration Reform Project WB Panel Pakistan 22/12/2009 Closed With Outputs Outside Process
Third Power Project, Fourth Power Project, and proposed Bujagali Hydropower Project WB Panel Uganda 27/07/2001 Closed With Outputs
Transport Sector Development Project - Additional Financing WB Panel Uganda 19/12/2014 Monitoring
Uttaranchal Decentralized Watershed Development Project WB Panel India 07/03/2007 Closed With Outputs Outside Process
Mining Infrastructure Investment Support and Mining Infrastructure Support - Additional Financing WB Panel Mongolia 02/04/2018 Closed Without Outputs
Natural Resource Management Project and Kenya Climate Smart Agriculture Project, and Kenya Urban Support Program WB Panel Kenya 15/04/2019 Closed Without Outputs