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Kenol-Sagana-Marua Highway Improvement Project

Issues

Consultation and disclosure

Description: Complaint raises concerns regarding inadequate or absent consultation about or disclosure of project information, including project impacts and/or mitigation plans.

Complaints with this Issue: 537

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Environmental

Description: Complaint raises concerns regarding environmental impacts that do not refer specifically to water, pollution, or biodiversity.

Complaints with this Issue: 408

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Property damage

Description: Complaint raises concerns about specific harm to property, including buildings, land, or property value. Concerns related to physical or economic displacement, pollution, or community health and safety are not included.

Complaints with this Issue: 169

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Sectors

Infrastructure

Description: Project relates to construction or improvement of large structures, facilities, or public works projects. Examples include roads and other transportation projects, sanitation and water treatment facilities, power plants, and industrial facilities.

Complaints in this Sector: 994

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Complaint

IAM: Independent Recourse Mechanism (IRM)

ID: RQ 2022/05

Date Filed: Aug. 25, 2022

Date Closed: March 15, 2023

Status: Closed With Outputs Outside Process

Description

The Complainants are land owners within the project area. They allege that the contractors of the project were given permission to use their land to extract reources during construction, but evacuated material from an additional 40 acres of land without their consent and have since refused to fix the property damage. The IRM suspended the eligibility process in response to discussions between Bank Management, Project Implementers, and Requestors to resolve the complaint without the IRM. Based on feedback following the suspension period, the Requestors reported to the IRM that their issues were resolved and the complaint was closed.

Complaint Stages

Filing

Aug. 25, 2022

Filing

Status:

Start Date: Aug. 25, 2022

Registration

Aug. 25, 2022 -

Sept. 30, 2022

Registration

Status: Closed With Output

Start Date: Aug. 25, 2022

End Date: Sept. 30, 2022

Eligibility

Sept. 30, 2022 -

March 15, 2023

Eligibility

Status: Closed Without Output

Explanation: Addressed outside process

Dispute Resolution

Not Undertaken

Dispute Resolution

Status: Not Undertaken

Explanation: Addressed outside process

Compliance Review

Not Undertaken

Compliance Review

Status: Not Undertaken

Explanation: Addressed outside process

Has Compliance Report: No

Non-Compliance Found: No

Monitoring

Not Undertaken

Monitoring

Status: Not Undertaken

Explanation: Addressed outside process

Closed

March 15, 2023

Timeline

Documents

Name Category Description
Complaint Letter Filing
Management Response Management Response
Management Response to Complaint Management Response
Notice of Closure Closing Report
Notice of Registration Registration
Notice of Temporary Deferral Timeline
Registration Notice Registration
Request Filing
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