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Complaints

A complaint is a submission to an independent accountability mechanism that raises concerns about actual or potential harm related to an IFI-supported project.


Complaint Filters

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is registered
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Has DR Agreement
Non-Compliance Found
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Complaint Stage Filters

Registration Outputs
Has registration report
Unregistered - Reasons
Eligibility Outputs
Has eligibility report
Ineligibility - Reasons
Dispute Resolution Outputs
Has dr report
No DR - Reasons
Compliance Review Outputs
Has compliance report
No CR - Reasons
Monitoring Outputs
Has monitoring report
No Monitoring - Reasons

Project Filters

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Asian Development Bank SPF CRP Complaints IAM Country Date Filed Status
CAREC Corridor 1 (Bishkek-Torugart Road) Project 3 ADB SPF CRP Kyrgyzstan 25/06/2013 Closed Without Outputs
National Capital Region Urban Infrastructure Financing Facility - Tranche 1 ADB SPF CRP India 18/02/2015 Closed Without Outputs
National Trade Corridor Highway Investment Program ADB SPF CRP Pakistan 24/04/2009 Closed Without Outputs
SASEC Road Connectivity Investment Program - Tranche 1 ADB SPF CRP India 15/12/2014 Closed Without Outputs
South Asia Tourism Infrastructure Development Project - Additional Financing ADB SPF CRP Nepal 04/08/2015 Closed Without Outputs
Uttarakhand Urban Sector Development Investment Program- Project 1 ADB SPF CRP India 16/09/2015 Closed Without Outputs
Zvartnots Airport Expansion Project ADB SPF CRP Armenia 18/07/2013 Closed Without Outputs
Zvartnots Airport Expansion Project ADB SPF CRP Armenia 06/06/2013 Closed Without Outputs
Karnataka State Highways Improvement III Project ADB SPF CRP India 06/02/2019 Closed Without Outputs
Regional Urban Development Project ADB SPF CRP Nepal 21/02/2019 Closed Without Outputs
Bridge Replacement for Improved Rural Access Sector Project ADB SPF CRP Papua New Guinea 20/02/2019 Closed Without Outputs
Northern Province Sustainable Fisheries Development Project ADB SPF CRP Sri Lanka 24/02/2019 Closed Without Outputs
Peshawar Sustainable Bus Rapid Transit Corridor Project ADB SPF CRP Pakistan 12/06/2019 Closed With Outputs Outside Process
Sustainable Urban Development Investment Program - Tranche 2 ADB SPF CRP Armenia 01/03/2021 Closed Without Outputs
Emergency Assistance Project ADB SPF CRP Bangladesh 26/01/2021 Closed Without Outputs
Emergency Assistance Project ADB SPF CRP Bangladesh 21/01/2021 Closed Without Outputs
Jalalpur Irrigation Project ADB SPF CRP Pakistan 12/01/2021 Closed Without Outputs
Punjab Intermediate Cities Improvement Investment Project ADB SPF CRP Pakistan 07/01/2021 Closed Without Outputs
European Bank for Reconstruction and Development PCM Complaints IAM Country Date Filed Status
Sarajevo Urban Roads Development Project EBRD PCM Bosnia and Herzegovina 25/04/2018 Closed Without Outputs
Japan International Cooperation Agency EEG Complaints IAM Country Date Filed Status
Mumbai Metro Line 3 Project JICA EEG India 30/08/2015 Closed Without Outputs
World Bank Panel Complaints IAM Country Date Filed Status
Mongolia Mining Infrastructure Investment Support (P118109) and Mining Infrastructure Investment Support - Additional Financing WB Panel Mongolia 10/02/2015 Closed Without Outputs
Mumbai Urban Transport Project, 3rd Request WB Panel India 29/05/2009 Closed With Outputs Outside Process
Santa Fe Infrastructure Project and Provincial Road Infrastructure Project, 1st Request WB Panel Argentina 28/08/2006 Closed Without Outputs
Lom Pangar Hydropower Project WB Panel Cameroon 01/12/2017 Closed With Outputs Outside Process
Water and Sanitation Service Improvement Project and Water and Sanitation Service Improvement Project - Additional Financing WB Panel Kenya 29/11/2016 Closed Without Outputs
Rio Bogota Environmental Recuperation and Flood Control Project WB Panel Colombia 29/06/2016 Closed With Outputs Outside Process
Irrigation System Enhancement Project (First Request) WB Panel Armenia 18/03/2016 Closed With Outputs Outside Process
Irrigation System Enhancement Project (Second Request) WB Panel Armenia 03/03/2016 Closed With Outputs Outside Process
Water Supply Augmentation Project, Greater Beirut Water Supply Project and its Additional Financing WB Panel Lebanon 06/08/2018 Closed Without Outputs
Mining Infrastructure Investment Support and Mining Infrastructure Support - Additional Financing WB Panel Mongolia 02/04/2018 Closed Without Outputs
Mining Infrastructure Investment Support and Mining Infrastructure Support - Additional Financing WB Panel Mongolia 02/04/2018 Closed Without Outputs
Transport Sector Support Project and its Additional Financing WB Panel Kenya 17/12/2018 Closed Without Outputs
Nairobi Metropolitan Services Improvement Project WB Panel Kenya 10/04/2019 Closed Without Outputs