MPS-01/Tema | Accountability Console
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MPS-01/Tema

Issues

Consultation and disclosure

Description: Complaint raises concerns regarding inadequate or absent consultation about or disclosure of project information, including project impacts and/or mitigation plans.

Complaints with this Issue: 429

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Displacement (physical and/or economic)

Description: Complaint raises concerns about physical relocation, loss of shelter, and/or loss of assets that relate to income or livelihood.

Complaints with this Issue: 358

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Livelihoods

Description: Complaint raises concerns about impacts on the means by which people make a living, including wage-based income, trade and bartering, agriculture, fishing, foraging, and other natural-resource based means.

Complaints with this Issue: 264

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Violence against the community

Description: Complaint raises concerns about incidents of violence against community members or activists perpetrated by the project company, government, public or private security forces, or other individuals acting on behalf of project proponents.

Complaints with this Issue: 40

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Sectors

Infrastructure

Description: Project relates to construction or improvement of large structures, facilities, or public works projects. Examples include roads and other transportation projects, sanitation and water treatment facilities, power plants, and industrial facilities.

Complaints in this Sector: 609

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Project

Name: Meridian Port Services Limited

Investments: IFC 36706

Client: Meridian Port Services Limited

Support: Loans

Country: Ghana

Complaint

IAM: Compliance Advisor/Ombudsman (CAO)

ID: 1270

Date Filed: Feb. 26, 2018

Date Closed: May 20, 2019

Status: Closed Without Outputs

Description

In February 2017, CAO received a complaint from the proprietor of Ave Maria Resort and Wellness Centre (the Complainant) in relation to IFCs investment in Meridian Port Services Limited (MPS) (the Company) in Ghana. The complaint alleges the complainant and her employees were forced to vacate the property due to ongoing demolition, to allow for improvements to the Tema Port Expansion Project. The complainant further alleges she was forced the vacate the property by armed security personnel without payment of compensation and raised concerns that she is unable to compensate her staff for loss of livelihood.

Complaint Stages

Filing

Feb. 26, 2018

Filing

Status:

Start Date: Feb. 26, 2018

Registration

Not Undertaken

Registration

Status: Not Undertaken

Explanation: Not offered by mechanism, Stage is not practiced by mechanism

Eligibility

Feb. 26, 2018 -

March 31, 2018

Eligibility

Status: Closed With Output

Start Date: Feb. 26, 2018

End Date: March 31, 2018

Dispute Resolution

Not Undertaken

Dispute Resolution

Status: Not Undertaken

Explanation: Actor(s) involved refused to participate, Company or government refused to go through dispute resolution

Compliance Review

Not Undertaken

Compliance Review

Status: Not Undertaken

Explanation: Mechanism deemed involvement unnecessary; Rejected at appraisal or similar

Has Compliance Report: Yes

Non-Compliance Found: No

Monitoring

Not Undertaken

Monitoring

Status: Not Undertaken

Explanation: Case closed in earlier stage

Closed

May 20, 2019

Timeline