The Requesters are small shop owners whose commercial premises are located at the Kismat Nagar area, Kurla West, in the city of Mumbai. They were instructed by the implementing agency of the Project, the Mumbai Metropolitan Region Development Authority (hereinafter “MMRDA”) to move their commercial structures from their current location to a distant location without consultation and without their consent. The Requesters claim that they will suffer adverse effects due to the negligence and failure of the Bank to follow its operational policies and procedures with respect to their being relocated and rehabilitated as a result of the Project. The Requesters state that on January 30, 2004, MMRDA wrote to the Kismat Nagar Welfare Association directing that the Requesters remove their commercial structures at Kismat Nagar because of proposed Project works involving the widening of the existing road. They were further informed that Mankhurd would be the site of their proposed relocation. The Requesters contended that Mankhurd is too distant from their present site to be a satisfactory relocation site under Bank policy on involuntary resettlement, and asked that they be relocated to open plots of land at the BandraKurla Complex area closer to their present site or “under the nearby slum rehabilitation projects.” The Requesters also claim that “ our rights to participation and consultation were effectively denied and that our attempts to raise our concerns were not successful…” They also claim “ that the failure to provide income restoration would result in harm. This failure would destroy our livelihoods, causing us to dismantle our productive sources and cause our supporting networks and kin groups to disperse.” The Requesters cite OP/BP 4.12 – Involuntary Resettlement in claiming that they are entitled to be “ assisted in efforts to improve their livelihood or at least restore them in real terms to pre-displacement levels or to levels prevailing prior to the beginning of project implementation whichever is higher.” In a meeting with Bank staff on March 25, 2004, and in a letter to the Bank dated March 26, 2004, and enclosed with the Request, the Requesters asked the Bank for a number of things: that they be provided with proper information; that their structures be relocated to the open space available at Bandra-Kurla Complex; that they be provided with the equivalent area consumed under the Project when relocated; that the actual area of each shop whose relocation is required by the Project be disclosed publicly; that an actual survey of the shops be conducted; and that the “ rights of all our members be crystallized.” The Requesters did not receive a satisfactory response from the Bank. The Requesters claim that the Bank has violated its policies and procedures on involuntary resettlement and project supervision, and that their rights to participation and consultation and income restoration have been denied. The Requesters ask that an investigation be recommended to the Bank’s Board of Executive Directors. The above claims may constitute violations by the Bank of various provisions of the following operational Policies and Procedures: OD 4.01 on Environmental Assessment OD/OP/BP 13.05 on Project Supervision OP/BP 17.50 on Disclosure of Information OP/BP 4.12 on Involuntary Resettlement