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S2 Denivellation de huit carrefours a Sfax

Issues

Displacement (physical and/or economic)

Description: Complaint raises concerns about physical relocation, loss of shelter, and/or loss of assets that relate to income or livelihood.

Complaints with this Issue: 494

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Sectors

Infrastructure

Description: Project relates to construction or improvement of large structures, facilities, or public works projects. Examples include roads and other transportation projects, sanitation and water treatment facilities, power plants, and industrial facilities.

Complaints in this Sector: 994

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Project

Name: S2 Denivellation de huit carrefours a Sfax

Investments: EIB 20170152

Client: Ministry of Equipment and Land Management of Tunisia

Support: Loans

Country: Tunisia

Complaint

IAM: Complaints Mechanism (CM)

ID: SG/E/2018/43

Date Filed: Dec. 19, 2018

Date Closed: Nov. 16, 2020

Status: Closed With Outputs Outside Process

Description

A resident of Sfax, Tunisia, complained about alleged negative impacts of an EIB-financed roads programme on the building where he resides with his elderly mother as well as on two commercial shops on the ground floor of the same building. The EIB-CM identified three allegations: (i) damage to private property and potential risks to the structure of the complainant’s building; (ii) negative health impacts due to high levels of noise, vibrations and unpleasant odours; (iii) loss of income due to loss of rent from two rented commercial shops and failure to provide compensation in this respect.

Complaint Stages

Filing

Dec. 19, 2018

Filing

Status:

Start Date: Dec. 19, 2018

Registration

Dec. 19, 2018 -

Dec. 20, 2018

Registration

Status: Closed With Output

Start Date: Dec. 19, 2018

End Date: Dec. 20, 2018

Eligibility

Closed With Output

Eligibility

Status: Closed With Output

Start Date: None

Dispute Resolution

Dec. 20, 2018 -

Nov. 16, 2020

Dispute Resolution

Status: Closed Without Output

Explanation: Addressed outside process

Compliance Review

Closed Without Output

Compliance Review

Status: Closed Without Output

Explanation: Case closed in earlier stage, Complaint settled in Dispute Resolution so Compliance Review not offered

Has Compliance Report: Yes

Non-Compliance Found: No

Monitoring

Nov. 16, 2020

Monitoring

Status: Not Undertaken

Explanation: Case closed in earlier stage

Closed

Nov. 16, 2020

Timeline

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